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"Area was quite remote and you need a car to get around Nasu as there is nothing in walking distance, however snacks and drinks were complimentary each day at set hours, mineral outdoor onsen/spar was perfect and staff were amazing. Airconditioning was disappointing as it was preset with the main hotel and could not change temperature only adjust fan. Views were amazing from the restaurant and breakfast bar. Many young children when we stayed as the hotel focuses on kids with indoor and outdoor playground. Overall very nice hotel with amazing staff and great place to base yourself and explore Nasu with a car. "

"Gorgeous place, great getaway for adults looking for something classy and quiet. Large, deep private bath in the room was great, food was stunning and open lounge bar is perfect for a nightcap by the fire."

"Easy to park. Clean room. Looks small from outside but it’s actually spacious in the inside. The best part is the affordable price. Hotel R9 is the best!"

"部屋は清潔で広々としていました。とても快適でした。"

"It was easy to find and the entire stay was effortless."

"steps away from shin shirakawa bullet train stations and a short walk to aeon mall, 711,, unfortunately i could not get a non smoking room , i hope they ban smoking rooms indefinitely and jus have a designated area , clean airs for all 👍"

"A true gem, easily one of the most memorable and charming places I have ever stayed in. The staff were all so warm and hospitable. We had a toddler with us and everyone was so sweet and genuinely kind to us, a group of foreign visitors. Every part of the hotel was furnished with charm and personality, with care given to even the smallest details such as the daily floral arrangements and warm matcha and snacks upon our return. The rooms and onsen were all extremely clean and well maintained. Breakfast and dinner in the beautiful partitioned dining areas were exceptional! Each meal showcased the best that the season and surroundings had to offer. The river outside the property was gorgeous. I would love to visit again in future."