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"Good ambience and supportive staff"

"Great place, even warmer staff that really make the place worth the stay. Great food and very cozy bar! We stayed in the mountain suite which was great value for money. Will stay here again next time we visit"

"Nice and comfortable stay; breakfast was good work lots of options"

"Nice hotel with brilliant views of the snow capped mountains. The rooms look a bit tired although are comfortable. No AC but you don’t really need it and no heating which you do need - so ask for a heater. Food is limited but what they do is nice."

"It was an amazing stay for 2 nights. Staff behaved very politely and Mr. Manish and his team at restaurant are fantastic people to take care of guests with mouthwatering food and warm hospitality."

"So the stay was good and comfortable and all the basic amenities were there,but when it comes to food it is very costly..normal ginger tea cost was 150rs/ for single cup,I understand hotel is situated on high altitude but the food prices were very high also you can not get taxis easily from outside of the hotel untill you have booked it from there travel desk or you have your own vehicle…rest all was good"

"I booked this hotel through Expedia because it had a 4-star rating, excellent reviews, and showed a location just 0.44 km from Mall Road. Unfortunately, the experience was extremely disappointing and felt misleading. The overall cleanliness was unacceptable. Carpets in the room, reception, and hallways looked extremely dirty. The furniture fabric and cupboards were very dirty, baseboards were not clean, the floor had burn marks, and even the room phone had accumulated dust on it. The washroom had a strong drainage smell and the tiles were not properly cleaned. While the staff were friendly, the condition of the property is far from what anyone would expect from a 4-star hotel. The rating and reviews online do not reflect the actual condition of this place. "

"Staff was super friendly at front desk very helpful. "

"Room was good, Services and food was truly 5 star. Road leading to this property is bit damaged but manageable. Would definitely recommend this hotel. "