Check COVID-19 restrictions.

Find out moreOpens in a new window

Hyatt Regency Kuantan Resort

Photo gallery for Hyatt Regency Kuantan Resort

Featured image
On the beach, beach towels, beach volleyball, beach bar
On the beach, beach towels, beach volleyball, beach bar
2 outdoor pools
2 outdoor pools

Overview of Hyatt Regency Kuantan Resort

Hyatt Regency Kuantan Resort

5 out of 5

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Telok Chempedak, Kuantan, Pahang, 25050

Explore the area

  • Popular LocationTeluk Cempedak Beach2 min walk
  • Popular LocationTaman Teruntum Mini Zoo16 min walk
  • Popular LocationGelora Park5 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)27 min drive

Choose dates to view prices

About this area

Kuantan

Located in Kuantan, Hyatt Regency Kuantan Resort is in the city centre and on the beach. Wan Fo Tien Temple and Kuan Ti Kong Chinese Temple are local landmarks, and the area's natural beauty can be seen at Sepat Beach and Teluk Cempedak Beach. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Teluk Cempedak Beach - 2 min walk
  • Taman Teruntum Mini Zoo - 16 min walk
  • Gelora Park - 5 min drive
  • Heroes Museum - 7 min drive
  • Darul Makmur Stadium - 8 min drive

Restaurants

  • Kampung Restaurant — 1 min walk
  • Italian Bistro — 1 min walk
  • Restoran Hoi Yin - 3 min walk
  • Hutan Bandar Bistro - 4 min walk
  • Crocodile Rock Pizza & Grill - 3 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 27 min drive

About this property

Hyatt Regency Kuantan Resort

Upscale resort on the beach, with 2 outdoor swimming pools
At Hyatt Regency Kuantan Resort, hit the beach, dine on-site at Kampung Restaurant or enjoy a drink at one of the resort's 3 bars/lounges. All 301 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as free minibar items and bathrobes.
Hyatt Regency Kuantan Resort offers 301 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. 43-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 0.1 mi
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 55 for adults and MYR 24 for children
  • 3 restaurants and 1 coffee shop
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Free bike hire
  • Nightclub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property – June 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property doesn't offer after-hours check-in
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
Guests must present proof of Low Risk status on the MySejahtera mobile app at check-in, and when accessing communal facilities onsite.

Renovations and closures

The property is closed between 24 May and 7 June.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 115.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 55 for adults and MYR 24 for children (approximately)
  • Rollaway bed fee: MYR 115.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Property is also known as

Hyatt Kuantan
Hyatt Kuantan Regency
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort
Hyatt Regency Resort Kuantan
Kuantan Hyatt Regency
Kuantan Hyatt Resort
Kuantan Regency
Kuantan Regency Hyatt
Regency Kuantan
Hyatt Regency Kuantan Hotel Kuantan
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort Resort
Hyatt Regency Kuantan Resort Kuantan
Hyatt Regency Kuantan Resort Resort Kuantan

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 189 out of 423 reviews
5 - Excellent 45%
Rating 4 - Good. 166 out of 423 reviews
4 - Good 39%
Rating 3 - Okay. 39 out of 423 reviews
3 - Okay 9%
Rating 2 - Poor. 23 out of 423 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 423 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with splendid beaches and nearby to Dataran Teluk Cempedak to hang around at night. I will come again
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The main swimming pool is under renovation. The service is a bit slow (maybe due to high occupancy). Overall 4/5 👍
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bedsheet suspected not changing new one due to got smell
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly dari penyambut tetamu, receptionist, staff di breakfast area, all nice. Bilik bersih cantik dan luas. Makanan breakfast sangat sedap. Worth the price, will come again ☺️
Stayed 1 night in Apr 2021