Family 3 Non Window
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Reviews of Sun Inns Hotel Pasir Penambang

2.5 out of 5
Sun Inns Hotel Pasir Penambang
No 35, Jalan 2, KS Botanic, Taman Seri Penambang, Kuala Selangor, Selangor

Reviews

6.4
Rating 10 - Excellent. 0 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 5 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Siti Salwa

Stayed 1 night in May 2022

8/10 Good

Muhammad Mujahid

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The condition of the hotel commensurate with the price.
Stayed 1 night in Dec 2019
Response from Rizal on 13 Jan 2020
Dear Mr Muhammad Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.

6/10 Okay

Nur, Kuala Selangor

Travelled with family, Business traveller
Liked: Cleanliness
don't like
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities
dirty the room
Stayed 1 night in Aug 2019
Response from ' on 22 Aug 2019
Dear Valued Guest, Thank you for your comment. We are very Sorry for your bad experience .We will take appropriate action to address the problem your raised in relation to house keeping & prevent future occurrence. Hope to see you again . Thank you. Sincerely, Group Manager.

8/10 Good

Wei Nam

Disliked: Cleanliness, staff & service
Great Location
The location was great, easy access to food, restaurants and tourist attractions. The housekeeping needed improvement as dirt could be seen under the bed and on edges of the wall. Service could be enhanced as well as they managed to 'misplace' my registration which took a while to correct.
Stayed 2 nights in Jun 2017
Response from Mira on 16 Feb 2021
Dear Valued Guest, Thank you for your feedback.Our team will definitely look into area to improve and hope to see you again. Thank You. Sincerely, Group Manager

6/10 Okay

NULIAH

Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Staff & service

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mira on 16 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

6/10 Okay

CHEE, ipoh

Liked: Cleanliness, property conditions & facilities, room comfort
above average.
I was wondering, why the sun inns hotel unable to search for my booking??? So everytime when I check in to hotel, the hotel need to call hotels.com hotline??

8/10 Good

Vigneshwaran, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Pros - Clean, well kept, looks new, value for money, location (lots of seafood restaurants nearby), LCD TV, good hot shower with built in pump, hot/cold water dispenser at several location within each floor, staff were friendly and helpful, elevator available, very good air conditioning with wall fan and ample car park. Cons - Compact, bathroom floor mat did not absorb the water, unable to fully close the window view with curtain.
Response from Mira on 16 Feb 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.

8/10 Good

TIONG HIN

Business traveller
Liked: Room comfort
Stayed 1 night in Feb 2020
Response from Mira on 16 Feb 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find another hotel.
The hotel adress mark is not The Right place, its another SunInn. They sent us to The Right one with a private very expensive taxi. They didnt want to Exchange 50rm for ud to Be able to pay for the taxi. Room was smoking even though we ordered non smoking, wifi is not existant and The Staff knows nothing of any question you ask. Its situated outside city a 1km walk to The restaurants etc. Quick choice - stay away.