W Studio Resort Suites at Pyramid Tower

Property class: 3.5

Choose dates to view prices

A short walk from Sunway Pyramid Mall, W Studio Resort Suites at Pyramid Tower provides an airport shuttle, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Laundry room

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio

A hotel room with a bed, a television on a stand, a sofa, and a large window with a view.

Deluxe Studio

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe View Studio

A hotel room with a bed, a television on a stand, a sofa, and a large window with a view.

Deluxe View Studio

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a chair, a desk, and a view of the outside through a large window.

Junior Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite

A hotel room with a large bed, a wooden floor, a window with curtains, and a wall with vertical stripes.

Executive Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Bandar Sunway, a neighbourhood in Petaling Jaya, is home to W Studio Resort Suites at Pyramid Tower. Sunway Pyramid Mall and Mid Valley Megamall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. KidZania and i-City are also worth visiting. Visit our Petaling Jaya travel guide
Map
Resort Suites at Pyramid Tower, Persiaran Lagoon Bandar Sunway, Petaling Jaya, Kuala Lumpur, 47500

What's nearby

  • A building with a large, pyramid-shaped roof and a covered entrance area with red lanterns.
    Sunway Pyramid Mall
    9 min walk - 0.8 km
  • A city street with a large building, palm trees, and a Ferris wheel.
    Sunway Lagoon Theme Park
    9 min walk - 0.8 km
  • Sunway University
    2 min walk - 0.2 km
  • Monash University Malaysia
    7 min walk - 0.6 km
  • Sunway Pyramid Convention Centre
    17 min walk - 1.5 km

Getting around

  • SS 15
    3 min drive
  • Taman Bahagia Station
    8 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    17 min drive

Restaurants

  • Indo Deli (Rock Cafe)
    1 min walk
  • Garlic Roasted Chicken Rice
    2 min walk
  • Ayam Gepuk Artisan
    1 min walk
  • Restoran Nasi Kandar Shaaz
    1 min walk
  • myBurgerLab: HQ
    2 min walk

About this property

W Studio Resort Suites at Pyramid Tower

  • Hotel near Sunway Pyramid Mall
  • An airport shuttle, a terrace and a coffee shop/cafe are just a few of the amenities provided at W Studio Resort Suites at Pyramid Tower. In addition to laundry facilities and a gym, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking, plus valet parking (surcharge)
    • A free local area shuttle, a front desk safe and luggage storage
  • Room features
  • All guest rooms at W Studio Resort Suites at Pyramid Tower feature perks, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with rainfall showers and deep-soaking baths
    • Flat-screen TVs with cable channels
    • Balconies, separate sitting areas and separate dining areas

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Frequently asked questions

Is W Studio Resort Suites at Pyramid Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at W Studio Resort Suites at Pyramid Tower?

Self-parking is free at this property.

What time is check-in at W Studio Resort Suites at Pyramid Tower?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at W Studio Resort Suites at Pyramid Tower?

Checkout is at noon.

Where is W Studio Resort Suites at Pyramid Tower located?

Located in Bandar Sunway, this hotel is within a 15-minute walk of Monash University Malaysia and Sunway Pyramid Mall. Sunway University and Sunway Pyramid Convention Centre are also within 1 mile (2 km).

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Reviews

W Studio Resort Suites at Pyramid Tower Reviews

6.2

6.2

Cleanliness

8.6

Location

6.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 52 reviews
Rating 8 - Good. 13 out of 52 reviews
Rating 6 - Okay. 4 out of 52 reviews
Rating 4 - Poor. 13 out of 52 reviews
Rating 2 - Terrible. 10 out of 52 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean & comfort.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Will never stay at this owner/management again.

I asked for twin, but was given a king and make shift single bed instead. Room keys were also given only 1 and not more than that. Room door was faulty and requires special skill to remove key once the door is opened. Towels were stained and dirty.
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Staff & service
This property should not be listed in Expedia and I am shocked they allow this to happen. There is no check in desk. Several times I attempted to contact the hotel prior to arrival to see exactly what the check in procedure was. I never received and answer. I had to book another hotel and ended up losing $300 as I could not count on these people meeting me after a 30 hour journey to Malaysia. It appear this room is a BNB and owned by the mainland Chinese. Everyone should avoid booking this room. Do not believe it is a hotel. You will be sorry as I am. Expedia should also be held accountable for allowing this to be booked thru their web site.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal

Overall is okay. Consider it within the shopping, eateries and family activities area.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in service was quick. No queue required with a VIP check in feel. Room is spacious and clean.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely big room, with plenty of space to move. Having the kitchenette was a real bonus
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Covenience and comfortable. Near to shopping mall

Room is acceptable with the price and clean. But no counter have to by call to contact
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost everything was good. Would prefer if breakfast is provided for the days stayed.
Stayed 3 nights in Jul 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Very old apartment, outdated design & maintenance

Not only outdated interior, many things are poorly kept and even broken; leaking pipes in toilet, etc. Overall, felt uncomfortable staying in the room
Stayed 4 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, nearest to shopping, theme park

Lovely place to stay, quiet peaceful on the top floor
Stayed 1 night in Mar 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Unprofessional

We are in utter shock at the check in process of this place. What more it being under the umbrella of Sunway Resort Hotels and listed on Expedia. We stayed at W Studio Resort Suites at Sunway on Saturday, 24th February 2018 and thank god checked out on Sunday, 25th February 2018. Finding the place was easy as it was smack next to Sunway Pyramid. Everything was exciting until we discovered that there was no real counter to check in. Yes we were told to stand in the middle of someplace, while some staff, spoke to us like as if we were having some illegal dealing. No counter, no proper paperwork or registration, wasn't a need for deposits as stated on Expedia. We were rushed to a room right from the car park. The staff spoke in a very suspicious, unclear manner. I didn't like this entire fishy treatment one bit. Don't think even a budget hotel would have treated us this way. The condition of the room was an entire whole mess altogether. Stains on the sofa and other furniture and fittings, Cupboards that were broken, etc. We hardly wanted to touch anything. The only part of the room that was good was the view from the balcony overlooking Sunway Lagoon. That was it. When others checked in at a counter, and we were merely "dealt" with in the doorway, that says much about the place and management. What the staff told us was that it was various managements running the show at Sunway Pyramid Towers. What?! While exciting, we were told to either leave the keys in the room.
Stayed 1 night in Feb 2018
Verified review

6/10 Okay

Liked: Room comfort

Appartment in der nähe eine Mall

geräumiges Appartment mit Balkon. Könnte mal neu gestrichen werden.
Stayed 6 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great Location and spacious room

Great location within the Sunway Pyramid with variety choice of food and shopping outlets with different leisure centre, like ice skating, bowling alleys and Sunway Lagoon theme park. Hotel room big and spacious, acceptable cleanliness but the facilities and conditions of the studio could improve further.
Stayed 4 nights in Dec 2017
Verified review

4/10 Poor

Disliked: Room comfort

Old rooms by private management.

The rooms were managed by a quasi company, not by sunway. The cleaning is sub contracted to a diff company, they only change towels. The toilet was not usable and was not repaired despite complaining to the staff. We moved out after 2 days. We might not use expedia again.
Stayed 5 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the room condition and services is good but one thing the hotel only provide one card key which make access to the room very inconvenient.
Stayed 3 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only disappointment was that: we were given one big bed instead of 2 single beds per requested. Cos some occupants are just friends and to share a bed may be quite awkward.
Stayed 1 night in Jul 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Ever. Not recommended.

This is my worst experience. The Hotel does not have a lobby. Managed by a bunch of foreign workers with poor customer service. The room condition was very bad. Toilets leaking, non-functional lights, only local channels, air-conditioner works only on & off (no variable temp control).....etc. I paid premium charge for a worst than a motel room condition & service......
Stayed 5 nights in Jul 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Dissatisfied

No reception counter. No lobby AT ALL. 1 non uniform man met me at another hotel's bell hop counter in the basement next to car park where he then brought me up to my room, handed the key over to me. Showed me how I can phone for check out. Upon check out, no one picked up my call so I left the key to a uniformed staff of other hotel. Wooden floor warped. Bedsheet too short to cover mattress surface. Basic 5 pr 6 TV channels. Shower curtain too short. If you are going to serve them I suggest you stay 1 night incognito see for yourself. If the price was lower I will not complain. But I paid RM7XX for 2 nights so I expected better
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Clean

bad experience like staff attitude, using pyramid name, additional costs not disclosed and I will never go back there
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant Stay

The stay was really disappointed. The Toilet was leaking and were being upgraded to an executive suite. The new room was dusty and had dead croachcoaches around. The power were totally cut off at 4am and no one there to handle the matter. We were told that the front desk, customer service were only be around at 9am. we cant get any rest for the night. The staff came to fixed the power supply at around 11am and our programme for the whole morning was disrupted. And the power supply went on & off even after they fixed. It was an unpleasant stay.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm, cosy environment, easy access to the mall

The suite was very homely, very neat, the staff were very helpful, very respectful and friendly. I had direct access to Sunway pyramid mall.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Near sunway lagoon

good
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Lousy services

No proper lobby, service staff are not professional.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel stay I ever had!

I had a bad holiday experience staying in this hotel. Ive never ever had this kind of bad experience before during my holiday! The room was not clean and towels given were somewhat dirty and old! I asked for an extra towel and was told I had to pay a deposit of RM40! Ridiculous! There was no reception counter to received me and my family! I thought the private check-in was exclusive coz prior of my arrival, they watsapp me of my timing of arrival, but I was wrong! All I can say is.. this hotel sucks and pls do not book this hotel! I could get a better and nicer hotel room wih the rate that I was paying for this hotel. The picture shown on their website was beyond words than the actual things.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience!!!

Room condition was not clean, bed sheet got stains, only provide shower towel no bathroom floor towel, have to walk wet throughout the whole room. Wardrobe sliding not working well need to slide hard. No Free parking for guest need to pay RM8 for parking. Resort Hotel management and W Studio management are separate entity so there is no front desk. Resort Hotel management is not responsible for W Studio Guest. Except for good location to Sunway Lagoon. Will not stay again.