The Gardens Hotel and Residences

Property class: 2

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A short walk from Mid Valley Megamall, The Gardens Hotel and Residences provides shopping on-site, a playground and a hair salon. Enjoy the health club, as well as activities such as fishing. A bar and a business centre are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air-conditioning
  • Gym
  • Business services
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 37 of 37 rooms

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

Family Room (Executive Deluxe)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Room (1 Bed)

  • Sleeps 2
  • 2 Single Beds

Deluxe Room (1 Bed)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room (1 Bed)

  • Sleeps 1
  • 1 Single Bed

Family Room (1 Bedroom Deluxe)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Premier Triple Room

  • Sleeps 3
  • 3 Single Beds

Family Room (Executive Premier)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Room (1 Bed)

  • Sleeps 3
  • 3 Single Beds

Deluxe Room (2 Bed)

  • Sleeps 3
  • 3 Single Beds

Family Room (2 Bedroom Deluxe)

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

Premier Single Room

  • Sleeps 1
  • 1 Single Bed

Deluxe Room (2 Bed)

  • Sleeps 2
  • 2 Single Beds

Deluxe Room (2 Bed)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room (2 Bed)

  • Sleeps 1
  • 1 Single Bed

Family Room (Deluxe)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Deluxe Double Room Single Use

  • Sleeps 1
  • 1 Single Bed

Deluxe Double Room Single Use

  • Sleeps 1
  • 1 Single Bed

Premier Double Room Single Use

  • Sleeps 1
  • 1 Single Bed

Premier Room (1 Bed)

  • Sleeps 2
  • 1 Double Bed

Premier Room (1 Bed)

  • Sleeps 1
  • 1 Single Bed

Premier Room (1 Bed)

  • Sleeps 3
  • 3 Single Beds

Family Room (1 Bedroom Premier)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Premier Room (2 Bed)

  • Sleeps 2
  • 2 Single Beds

Premier Room (2 Bed)

  • Sleeps 2
  • 1 Double Bed

Premier Room (2 Bed)

  • Sleeps 1
  • 1 Single Bed

Premier Room (2 Bed)

  • Sleeps 3
  • 3 Single Beds

Family Room (2 Bedroom Premier)

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Located in Kuala Lumpur, The Gardens Hotel and Residences is in the city centre. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travellers looking to shop may want to visit Mid Valley Megamall and Kuala Lumpur Sentral. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Kuala Lumpur travel guide
Map
The Gardens, Mid Valley City, Kuala Lumpur, 59200

What's nearby

  • A dessert with a waffle, strawberries, and blueberries on a white plate.
    Mid Valley Megamall
    1 min walk - 0.0 km
  • A cityscape with modern buildings and a distinctive architectural structure.
    University of Malaya
    2 min drive - 1.9 km
  • The Petronas Towers at night with their distinctive twin spires and the bridge connecting them.
    Kuala Lumpur Sentral
    2 min drive - 1.6 km
  • The Gardens Mall
    1 min walk - 0.1 km
  • Bangsar Village
    3 min drive - 1.6 km

Getting around

  • Mid Valley
    4 min walk
  • Bangsar Station
    13 min walk
  • Kuala Lumpur International Airport (KUL)
    54 min drive

Restaurants

  • Sushi Zanmai (寿司三昧)
    2 min walk
  • Fong Lye Taiwan Restaurant (蓬莱茶房)
    2 min walk
  • Red Box Karaoke
    1 min walk
  • Red Kettle
    2 min walk
  • Banana Bro
    2 min walk

About this property

The Gardens Hotel and Residences

  • Hotel near Mid Valley Megamall
  • Shopping on-site, a playground and a hair salon are just a few of the amenities provided at The Gardens Hotel and Residences. Enjoy the health club, as well as activities such as fishing. A bar and a business centre are available to all guests.
  • Additional perks include:
    • An indoor pool and an outdoor pool
    • Smoke-free property, a ballroom and a porter/bellboy
    • ATM/banking services, a front desk safe and a 24-hour front desk
    • Laundry services
  • Room features
  • All 647 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as high-speed Internet and free newspapers.
  • Other amenities include:
    • Kitchens with fridges and microwaves
    • Cable channels, DVD players and coffee/tea makers

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Frequently asked questions

Does The Gardens Hotel and Residences have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Gardens Hotel and Residences pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Gardens Hotel and Residences?

Check-in start time: 2 PM; check-in end time: 6 PM.

What time is check-out at The Gardens Hotel and Residences?

Checkout is at noon.

Where is The Gardens Hotel and Residences located?

Located in Mid Valley City, this hotel is within 1 mi (2 km) of Mid Valley Megamall and Kuala Lumpur Sentral. The Gardens Mall and Bangsar Village are also within 1 mile (2 km). Mid Valley is only a 4-minute walk and Bangsar Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Gardens Hotel and Residences Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 27 out of 56 reviews
Rating 8 - Good. 23 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but a bit over priced

Very convenient location, next to the shopping mall. Room is big n comfy but getting a bit old. Breakfast is good w lots of variety. Staff is helpful and polite. However I still find it's over priced
Stayed 5 nights in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Robbery Experience

Already paid for two rooms via hotels.com The hotel staffs just debited my credit card without my permission as they did not receive the confirmation from hotels.com and they did not bother to follow up with hotels.com despite that I have presented all the proof I can provide. Still waiting for a reply from the hotel for a refund.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

good hotel for short stay

The hotel is linked to a mall where you find many luxuary shops as well normal shops and restaurants.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Convenient

Close to food, close to station, close to mall, close to everything.
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We absolutely loved our stay at The Gardens! We had a short stay in the hotel section and a longer stay in the Residences and are a family of 4. The 2 bedroom apartment was just perfect for us - wonderful balcony, great views, well equipped kitchen, comfy beds, good choice of pillows, lovely bathrooms and the BEST SHOWER EVER! The breakfast was great - good range and a lovely restaurant space. Our kids especially loved the sushi and dumplings and we loved the dahl and roti made to order. The staff couldn't have been better and easily accommodated our requests. The area was perfect - so many food options in the attached shopping areas and a really nice general area. Perfect!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit by Jack Gregor

Staff very friendly and efficient and courteous
Verified review

6/10 Okay

Expensive

During check in was told by receptionist no reservations made despite payment already collected by Hotels.com. Staff was rather impolite with tone of voice in handling the matter. Room was extremely small unlike what was shown in photo during check in. Saving grace was thrir buffet spead & convenient location of the hotel to mall. But getting in & out of the hotel was a nightmare. Took 45mins just to exit the hotel on Sunday 3pm by car. Monorail or train isn't an option for this hotel.
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very cosy & comfortable. The hotel is located next to the big shopping mall with many restaurants, popular retail shops & supermarket. However the traffic conditions nearby is very busy and quite away from local place of interests.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent hotel

excellent hotel, good location
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

Boring is the word and overpriced.se have stayed at the Mandarin in KL or a similar prize It has far more to offerThe corridor had a mouldy smell.The rooms were really boring Wontbook this hotel Gain
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的酒店

這間酒店周圍有shopping mall連貫，食肆很多選擇，非常方便。房間雖然舊了一點點，但也相當整潔，是一間不錯的酒店，下次旅程都會選擇。
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and hotel!
Stayed 3 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenience location and bed is comfortable.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Staff & service
The room was clean and breakfast was good. If only the hotel front desk staff could be a bit more helpful, it would be a perfect place to stay for your holidays.
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Conveniently linked to Garden malls and mid valley mall which many good restaurants and eating places. Buffet breakfast is good.
Stayed 2 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Pleasant. Staff service in various areas very good. Room can be improved. AirCon not cold.
Stayed 3 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Stay

I have stayed in Garden many times. Service has improved a lot over time. Location is the main plus point as it is connected to Garden and Mid Valley Mall. Room is clean, modern with a nice toilet having both shower and bath tub. For this trip they upgraded my room to executive floor which I am able to access to lounge. When you made booking through hotel.com or 3rd party sites these rarely happen.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and great location

Excellent as usual. Highly recommended
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place to stay away from home...

Excellent. Great service. Great buffet breakfasts. Highly recommended.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치 좋고 깔끔한 호텔

미드밸리에 있어 다양한 편의시설 있음.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with friendly staff

Thw hotel was amazing, good location, connected bridge for guests to walk over to Mid-Velly shopping mall. As for the hotel rooms, good bedrooms, comfortable beds and good city views. Good staff who are friendly and helpful. Upon arrival, the counter staff approached us with a big smile on his face, it made us feel welcomed.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食の選択肢が豊富でかつ美味しかった。ショッピングモールも近くて便利。
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude and unhelpful checked in staffs

Encounter a very rude check-in female Indian staff at front desk that offered nothing and only seen to pleased the VIP.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Average

2 problems: - 4pm my room is still being make up. - raining day TV programs affected with no signal.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
the shower head was ruptured at the stem. water was coming out from all directions.