A modern retreat in Kuala Lumpur where travelers can enjoy poolside drinks, local cuisine, and thoughtful amenities just steps from the vibrant Jalan Alor
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Photo gallery for Grand Mercure Kuala Lumpur Bukit Bintang
Swiss-Garden Hotel Bukit Bintang in central Kuala Lumpur offers a peaceful contrast to the city's energy. Enjoy drinks at the poolside bar, local dishes at Garden Terrace, high-speed WiFi, multilingual staff, and an outdoor pool with sun loungers.
Located in Bukit Bintang, a neighbourhood in Kuala Lumpur, Grand Mercure Kuala Lumpur Bukit Bintang is in a shopping district and on the boardwalk. Merdeka Square and Jalan Alor are notable landmarks, and travellers looking to shop may want to visit Petaling Street Market and Pavilion Kuala Lumpur. Don't miss out on a visit to Perdana Botanical Gardens. Visit our Kuala Lumpur travel guide
117 Jalan Pudu, Kuala Lumpur, 55100
What's nearby
Jalan Alor
3 min walk - 0.3 km
Changkat Bukit Bintang
5 min walk - 0.5 km
Berjaya Times Square
7 min walk - 0.6 km
Petaling Street Market
10 min walk - 0.9 km
Pavilion Kuala Lumpur
14 min walk - 1.2 km
Getting around
Imbi Station
9 min walk
Kuala Lumpur Masjid Jamek Station
16 min walk
Kuala Lumpur International Airport (KUL)
46 min drive
Restaurants
VCR
2 min walk
Bröom at Bukit Bintang
3 min walk
Dury Dury
4 min walk
Blue Boy Vegetarian Food Centre
3 min walk
Layali El Sham
3 min walk
About this property
Grand Mercure Kuala Lumpur Bukit Bintang
Luxury hotel near Jalan Alor
Located close to Petaling Street Market and Kuala Lumpur Tower, Grand Mercure Kuala Lumpur Bukit Bintang provides dry cleaning/laundry services, car hire on-site and a gym. Be sure to enjoy a meal at Agarwood Restaurant, the on-site restaurant. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool and a children's pool, along with sunloungers
Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
Luggage storage, tour/ticket information and a banquet hall
Concierge services, 8 meeting rooms and a front desk safe
Guest reviews say great things about the helpful staff
Room features
All 325 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
Free tea bags/instant coffee and electric kettles
Detached private bathrooms with rainfall showers and bidets
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Parking on site (MYR 10 per day; includes in/out privileges)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 48 for children
A restaurant
Restaurants on site
Agarwood Restaurant
Things to do
Children's pool
Gym
Outdoor pool
Family friendly
Children's pool
In-room cot
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
8 meeting rooms
Business centre
Outdoors
On the boardwalk/promenade
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
15 floors
2 buildings
Art Deco architecture
Banquet hall
Built in 1993
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bidet
Detached private bathroom
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
40-inch smart TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately MYR 78 for adults and from MYR 48 for children
Self-parking fee: MYR 10 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Does Grand Mercure Kuala Lumpur Bukit Bintang have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Grand Mercure Kuala Lumpur Bukit Bintang?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Kuala Lumpur Bukit Bintang on 10 Mar 2026 start from AU$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Mercure Kuala Lumpur Bukit Bintang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Mercure Kuala Lumpur Bukit Bintang?
Self-parking is available for MYR 10 per day.
What time is check-in at Grand Mercure Kuala Lumpur Bukit Bintang?
Check-in start time: 3:00 PM; check-in end time: 9:00 AM. Late check-in is available during limited hours.
What time is check-out at Grand Mercure Kuala Lumpur Bukit Bintang?
Checkout is at noon.
Where is Grand Mercure Kuala Lumpur Bukit Bintang located?
Located in Bukit Bintang, this luxury hotel is within a 15-minute walk of Jalan Alor, Petaling Street Market and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Merdeka Square are also within 1 mi (2 km). Imbi Station is 9 minutes by foot and Bukit Bintang Station is 11 minutes.
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Reviews
Grand Mercure Kuala Lumpur Bukit Bintang Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staffs was polite and is approachable .
Room was big and clean and provided the necessary essentials in the room such as soap, shampoo, toothbrush etc
WiFi was abit annoying as you have to log in everyday if you are not a member to the hotel chain.
There are convenient stores which are open 24hrs so that was handy.
Really good value for money hotel. Staff friendly and helpful. Everywhere had good standard of cleanliness. Nearby to tourist attractions. Would recommend.
I was staying there for couple of days. Staff were friendly and approachable from check in to check out. Hotel has the facility to keep the luggage even after check out, no need to warry about carrying it for hours before you catch the flight.
Room was neat & clean.
Location location location :) Short walk to Jl Alor..the "food court" street. Every imaginable asian delicacy. Also a short walk to Petaling Street markets, and all Bukit Bintang pubs, Clubs and massage parlours. Even the Pavillion Shopping Mall was walkable. Hotel itself was very good.
It was clean and the staff were nice. Hoewer, There were some connection room that were not soundproof. So, the noise of next door easily could be heard.
I have rated it OK based on sone not so pleasant experiences. Romm was very karge but nit adequately furnished. Primarily, very dark with hardly any lights. Area with mirror has absolutely no light and all LED lights very dim.
Breakfast experience was terrible. Variety if foid but extremely poir setvice. Ckean dishes not available, no refills done, tea/coffee machibes run out of beans and no refills.
Requested front desk to print our boarding passes. They said to send them at their email address. Sent them three times and they still never printed. New staff came and said to send again.
Location very good and conveniently close to all toyrist places.