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Reviews of Soho Suites at KLCC by Luxury Suites Asia

3.5 out of 5
Soho Suites at KLCC by Luxury Suites Asia
No.20, Jalan Perak, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 39 reviews" "
Rating 8 - Good. 15 out of 39 reviews" "
Rating 6 - Okay. 4 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 6 out of 39 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Dewi Juriah

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Property is old. We like that there’s mineral water dispenser provided for us. However, we were surprised to be asked 400RM then eventually 300RM deposit plus 50RM cleaning fees and 10RM Tourist tax. We rented other stays before but never asked the above. So it’s taken us for a surprise. The carpark is so narrow we almost scratched our car and we saw scratch marks on the walls and on some cars. Carpark lift is so old. And rubbish bin outside lift landing is full and smelly. Door to the apartment can’t be opened from outside when someone turned the lock and it’s so inconvenient to have to wake up others to open the door manually. TV can’t be assessed it’s there for show.
Stayed 1 night in Mar 2024

8/10 Good

Kimheong

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Simon PETER

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
very bad , there is no water on the second day morning until 9:30. whatsapp the manager and he replied at 2 pm. also, there is no hairdryer and toothbrush . the swimming pool is not free, it costs 30.
Stayed 2 nights in Apr 2019

2/10 Terrible

Ziggy, Perth

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worthy the amount paid
The linean was not clean and not ironed with big visible stains, towels were stained and we never used them General room cleanliness is poor and there were cockroaches at night The walls were very dirty The bathroom and toilet were a disaster, water leaked from the shower flooding the toilet floor after showering Only 2 toilet paper rolls provided for a family of 5 for the whole 14 days stay. The amenities are non existant, swimming pool is at MR50/ person per day not as advertised The room pictures on the internet are very misleading this is not what you pay for, its a complete con job. We could not get accomodation as it was a busy period otherwise we would have checked out. The apartment will.do with maintainance, this is not a 4 star facility, very disappointed considering amount paid.and that this was booked way in advance. I have stayed in SOHO apartments, this is not their usual standard. This was not value for money, will not stay or recommend anyone.
Stayed 15 nights in Dec 2017

8/10 Good

Eng chai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for location bAd for large car , many damages
Good location and easily accessible , carpark too narrow
Stayed 3 nights in Dec 2017

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment is strategically located and just 5 mins walk to The pavillon, Suria mall and twin towers, 15 mins to China Town and almost you can visit everywhere in Kuala by uber for just 8 $ max.
Stayed 4 nights in Nov 2017
Thank you for your review.

8/10 Good

qusay, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s way good experience I really enjoyed I do like it
Stayed 13 nights in Sep 2017

2/10 Terrible

Unhappy Girls

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a spoiler
We booked the apartment for our trip (3-5 Sep 2017) in Jan 2017. It started out ok, a friendly staff sent me a whatsapp msg to confirm our arrival etc, a week before our arrival. When we checked in to our apartment, not only the living room space was kinda small for 8 of us, we were surprised to see a baby roach on the toilet floor of 1 of the room. We thought nothing of it. We placed our things, cleaned up and left for our activities. When we came back, we saw baby roaches, not only in that particular bathroom (again), but also in the other connecting toilet and also the kitchen top. As it was late, I whatsapp the staff the next morning. He said, "they won't crawl on the bed, only on the floor." "it's just baby cockroaches." How convenient is that? Since we were only staying for 2 nights, we didn't bother to go through the hassle of exchanging apartments. On the 2nd night, while we were awake and chatting, a baby roach was crawling on the bed frame! I straightaway whatsapp the staff and sent him a photo of it and said, "You said they don't crawl on the bed? Well, you were wrong." He replied, "Noted, sorry for the inconvenience caused." No compensation but he made an offer (sounds like a bribery), he said that he will not charge us fees for "keeping the luggages" while we wait for our transport to come at 4pm (flight is at 5.40pm), but "I will need a favour from you. Please give a 10 star review on Expedia". Sorry Kent, but we had a very bad & unhappy experience & service.
Stayed 2 nights in Sep 2017

10/10 Excellent

Kay HB., Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family.
Thank you to Mr Kent & Mr Hasif for making us feels at home. Comfort of staying, convenient, near KLCC just a matter of walking distance. We definitely coming back again.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to bukit bintang
Nice place to live facilities are good washrooms are clean
Stayed 3 nights in Jul 2017

10/10 Excellent

Michelle Teng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staffs thumb's up for Kent and Omar
very convenience location to Pavilion SC and KLCC through the Link bridge
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
SoHo Suites
I make reservation at Soho Suites for my family vacation. The location is situation on a one way street and it is not easy to get there without going round and round if you drive. During check-in I was told that I need to pay MYR $100 for cleaning and MYR $500 in cash for deposit. Apparently its in very fine prints on the website which obviously I did not take notice. Usage of gym is at MYR $50 per day per individual, so essentially there is no amenities. The TV works on internet reception which is extremely slow when changing channels, forget about watching movies as the lag was very bad. There is no daily cleaning as it will be a weekly cleaning. The sharing toilet leaks badly and wetted the entire toilet area as the sealing is none existence. Best of all, the night before we left, both toilet in the apartment are choked. The ironing board has holes and temporary foam sheet was placed on the board which is illogical as it will melt under high heat from the iron. Beside the close proximity to KLCC, there is no advantage of the location.
Stayed 2 nights in Jun 2017

10/10 Excellent

MUHD FAIDZUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Overall rating for this hotel is Excellent for 2bedroom apartment But the toilet is only 1 that both side can access. If you have 2 family Stay in you will need to wait till some 1 finish. Service is good, person incharge always answer when there is a need. Unfortunately the place do not have any receiption or conceige All will go thru person incharge and he will manage ur needs Local area if u want to go shopping is very near to KLCC n Pavillion KL very busy road for those driver not sure on the road, there is a grab car that can pick you up and sent to ur destination.
Stayed 2 nights in Jun 2017

10/10 Excellent

Kian Kiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family
Great service and condition of the apartment was excellent. Stayed on the 20th floor and had a good view of KL tower.
Stayed 2 nights in May 2017

6/10 Okay

Shane, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, close to the city and shops.
Nice hotel, clean and modern with all the necessery goodies in the suite, tv's, microwave, fridge, etc. The hotel was close to the city center, the Patronas towers and shops, metro trains where quite close also, so no problems getting around. Tip- We were told we would be met on arival, so we went to the desk only to find there is two buildings to the hotel and we were staying in the secon building which had no reception desk, but a phone call to the number provided and a short wait and we were in the suite. Make sure you make arrangements for luggage storage as there is a charge.

10/10 Excellent

John, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment near KLCC
We stayed in this apartment for 6 nights. We arrived very late at night. However, It was very easy to check in as Kent left us the room key and sent me all the instructions. The apartment is so close to KLCC and lot of restaurants and shops are around within a walking distance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is great a few minutes walk to almost everything you don't need a car plus the room is very clean

4/10 Poor

Mariappan

Disliked: Cleanliness
They don't have service peoples and 2 management people only available for communication. But for a family stay, this should be convenient

10/10 Excellent

DE RUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Staycation with Families & Friends
Great place for a short staycation with friends. Comfortable & clean rooms. Toilet shower and flushing pressure are good. Equipped with many essential facilities such as Free Wifi, Stove Top,Microwave, Washer/Dryer & Air-condition. I think they took their customer feedback into account, as now they provide 2 access cards to the guest instead of 1, which i read about in the comments section previously. Although there is no front desk, the person in-charged of the apartment is very friendly and accommodating, especially to our little request such as doing a slightly earlier check in. The security of the apartment is tight, and hence not much of a concern. Overall, i would say that our stay at SOHO Suites KLCC, have been great!

8/10 Good

Richard Geok Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Secure, Private and Great Locality
Was a great stay despite only 2 nights but completely enjoyed ourselves. Effecient and responsible Coordinator which helped arranged pickup from KLIA even though we arrived at 2am. Very tidy and net. Apartment was perfectly located between KL Twin Towers and New Bukit Bintang Area which is easily assessed via nice covered walk way. Plenty of great food outlets and convenience stores and even a bank just a short walk. Thanks !

8/10 Good

Ooi Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb

8/10 Good

Adnan

Liked: Property conditions & facilities
A decent Appartements
It was great times me and my family spent it there

10/10 Excellent

Li Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Location
Apartment was within a short walk to twin towers and major train station; not a bad place to stay at all; not a hotel but a rented apartment but the place is nice and the staff welcomed us nicely, too. would definitely come back to this.

10/10 Excellent

Rosalita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
여기 그닥
카운터에사람 암튼 직원이없어서 연락하기 되게까다로움 숙소를 실수로 하나은 에어비앤비 하난호텔스닷컴으로해서 두개를 선택햇는데 하나 취소수수료내도 취소를 하고싶엇는데 인터넷에 안눌려서 왓츠앱으로 여러번 문의햇는데 연락겁나안됨 전반적인 숙소내부도 좀 지저분해보엿고 심지어복도에서 바퀴도본마당에 찝찝하담느낌을 떨릴수없었음 이근방에잇엇던 다른호텔에서도 묵어봤는데 엄청 비교됨
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Ibrahim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائع
إقامة رائعة . موقع ممتاز .
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실이 지저분했고 화장실 벽면에 세면대가 위험하게 매달려있어서 다칠우려가 있었습니다. 객실 주인은 우리가 온 첫날 우리를 맞이하지 않고 다음날 오전에 우리에게 호텔규칙에 대해 설명했습니다. 모든게 불편했다. 도착첫날 호텔 객실까지 들어가기 까지 한시간 정도 소요됐습니다. 전혀 안내가 이루어지지 않았습니다. 객실이 지저분했고 화장실 벽면에 세면대가 위험하게 매달려있어서 다칠우려가 있었습니다. 객실 주인은 우리가 온 첫날 우리를 맞이하지 않고 다음날 오전에 우리에게 호텔규칙에 대해 설명했습니다. 모든게 불편했다. 도착첫날 호텔 객실까지 들어가기 까지 한시간 정도 소요됐습니다. 전혀 안내가 이루어지지 않았습니다.객실이 지저분했고 화장실 벽면에 세면대가 위험하게 매달려있어서 다칠우려가 있었습니다. 객실 주인은 우리가 온 첫날 우리를 맞이하지 않고 다음날 오전에 우리에게 호텔규칙에 대해 설명했습니다. 모든게 불편했다. 도착첫날 호텔 객실까지 들어가기 까지 한시간 정도 소요됐습니다. 전혀 안내가 이루어지지 않았습니다.
Stayed 2 nights in Mar 2018

8/10 Good

Soho Suites by KLCC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a nice place
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合三五好友、家庭居住
離KLCC很近，房間乾淨、出入管理很安全、客廳裝有網路電視，也有DVD⋯廚房有濾水器不用在外面買水(省下不少$)，附有冰箱、洗衣機，是很好的住宿選擇喔！
Stayed 5 nights in Nov 2017

2/10 Terrible

PARK SEOK JUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
주인의 명확한 정보 필요. 다섯명이 주인이 전기료 내지 않아 엘레베이터도 안됨.
Stayed 4 nights in Oct 2017

10/10 Excellent

Jing-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

8/10 Good

yu feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

hsian tsin

Liked: Cleanliness, property conditions & facilities, room comfort
適合家庭同住, 最多可容納七人

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mohammad Sayd

Disliked: Cleanliness, staff & service, room comfort
بالنسبة للموقع ممتاز .. الشقة عادية ولا تتوفر خدمات التنظيف اليومي .. لا يتم التجاوب مع الطلبات مثل طلب وسائد واغطية كافية للنزلاء .. التلفزيون عن طريق الانترنت وأغلب الوقت القنوات لا تعمل. الانترنت متوفر مجانا.