Travelers discover the pulse of Malaysia's vibrant city life just steps from the iconic Petronas Twin Towers, with arcade games and an indoor pool for downtime
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Photo gallery for Mana-Mana Suites at Scarletz KLCC
Mana-Mana Suites at Scarletz KLCC, near Suria KLCC Shopping Centre, offers convenience with an on-site grocery store and mall. Guests enjoy the indoor pool, arcade games, in-room WiFi, and multilingual staff who enhance the stay experience.
Located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, Mana-Mana Suites at Scarletz KLCC is near a metro station. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Travelling with kids? Consider Petrosains Science Discovery Centre and Perdana Botanical Gardens. Visit our Kuala Lumpur travel guide
Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
What's nearby
Petronas Twin Towers
7 min walk - 0.6 km
KLCC Park
9 min walk - 0.8 km
Suria KLCC Shopping Centre
9 min walk - 0.8 km
Kuala Lumpur Convention Centre
10 min walk - 0.9 km
Pavilion Kuala Lumpur
3 min drive - 1.9 km
Getting around
Kuala Lumpur Masjid Jamek Station
3 min drive
KLCC Station
9 min walk
Kuala Lumpur International Airport (KUL)
47 min drive
Restaurants
Starbucks
2 min walk
Merchants
2 min walk
Banyan Cafe & Bar
2 min walk
Orchid Restaurant
1 min walk
hafila maju
4 min walk
About this property
Mana-Mana Suites at Scarletz KLCC
Family-friendly hotel near Petronas Twin Towers
Located close to KLCC Park and Pavilion Kuala Lumpur, Mana-Mana Suites at Scarletz KLCC provides a corner/local shop, a rooftop terrace and a shopping centre on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
Other perks include:
An outdoor pool and a children's pool
Smoke-free property, a billiards/pool table and a water dispenser
1 meeting room, concierge services and outdoor furniture
Multilingual staff and a lift
Room features
All 180 individually furnished rooms include comforts, such as premium bedding and furnished lanais, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
Showers, bidets and free toiletries
41-inch Smart TVs with satellite channels
Wardrobes/cupboards, separate dining areas and eco-friendly cleaning products
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Pool access ramp on site
Visual fire alarm
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
41-inch smart TV with satellite channels
Food and drink
Cleaning supplies
Cookware, dishware, and utensils
Hob
Kitchenette
Microwave
Paper towels
Refrigerator
Separate dining area
More
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Soundproofed rooms
Washer/dryer
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MYR 200 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Scarletz Suites KLCC by Mana Mana
Mana-Mana Suites at Scarletz KLCC Hotel
Mana-Mana Suites at Scarletz KLCC Kuala Lumpur
Mana-Mana Suites at Scarletz KLCC Hotel Kuala Lumpur
Frequently asked questions
Does Mana-Mana Suites at Scarletz KLCC have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Mana-Mana Suites at Scarletz KLCC?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Mana-Mana Suites at Scarletz KLCC on 8 Mar 2026 start from AU$58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mana-Mana Suites at Scarletz KLCC pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Mana-Mana Suites at Scarletz KLCC?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.
What time is check-out at Mana-Mana Suites at Scarletz KLCC?
Checkout is at 11:00 AM.
Where is Mana-Mana Suites at Scarletz KLCC located?
This family-friendly Kuala Lumpur hotel is located in the business district, within a 10-minute walk of Petrosains Science Discovery Centre and Petronas Twin Towers. KLCC Park and Suria KLCC Shopping Centre are also within 15 minutes. KLCC Station is 9 minutes by foot and Ampang Park Station is 12 minutes.
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Reviews
Mana-Mana Suites at Scarletz KLCC Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The apartment is conveniently located about 10–15 minutes from KLCC, which is ideal. However, the overall experience was disappointing. Upon arrival, we found there were no towels, no hand wash, and no hot water. There’s no phone to contact management directly, so everything has to be done through a QR code and WhatsApp.
I checked in late and there was no Mana Mana representative at reception – another management company’s staff tried to assist but couldn’t answer any of our questions. We received our towels the following day, but the person who delivered them was quite rude, which was off-putting.
Towards the end of our stay, we ran out of toilet paper and were told that from 2nd December they implemented a new policy where they no longer provide any additional amenities after check-in. This was never communicated to us.
Throughout the stay, we faced issues daily. There were ants in both the kitchen and bathroom. They also stated that cleaning and towel changes would be done every three days, but this never happened.
Unfortunately, this was not the best stay.
My hotel room and the rooftop infinity pool were both lovely, amongst the best I've ever encountered. The lobby shop is helpful for last-minute snacks. However, the concierge staff were clearly bored and it showed in their lack of customer service. They don't warn you in advance that they charge to store your bags. Also, the elevators are in such high demand that they have to post signs warning you that trying to access them between certain hours could result in a half-hour wait.
Amanda
Stayed 1 night in Jun 2024
6/10 Okay
Philip
7 May 2024
Decent apartment in a great location
This is a tough one. Great location, the lady that checked me in was awesome. But apartments themselves are not very well maintained, shower faulty, very limited amenities, and shower & bathroom not very well cleaned. Also bed sheets & towels have been recycled so that they look old. The apartment building is awesome, great infinity pool and great staff. But it can get very busy especially at the weekends, elevators are very slow so be prepared. This is not necessarily a bad review, I just want to prepare you future travelers seeking a high end 4 star property with hotel amenities. This is not what you will get, instead you wolll get a nice basic apartment with great views, not much amenities, a washing machine, great location close to shops, restaurants and tourist attractions. Definitely worth a stay but don’t expect high end property or service.
Great room for the price, view of the city and good location.
It was effectively an aparthotel though so no housekeeping through the 5 nights, and the staff weren't particularly friendly - not all, but no one stood out.
The business centre was decent, and the gym was well-equipped for a hotel. Great pool, though was pretty busy most of the day.
There are not enough lifts though. Obviously can't change that now, but waited up to 20 minutes sometimes, with lifts going past in my direction a LOT.
Nice stay overall. Need for improvement in the pool as there are very few places to sit in comfort. The elevators are horrible especially near checkout time. The elevator passed our floor several times and stopped for people going up. We were advised to join the up elevator as it would be faster. The unit was nice but we were on the highway side which was traffic noisy and the person above us had lead feet and stomped around all hours in the night and early morning.
The staff was terrible, the photos online are not an accurate representation of the conditions and feel of the venue. The place is uncomfortable from the moment you step into the building.
I left after five minutes and they refused to give me a credit
It was so terrible that I canceled my reservation and they still charged me for two nights stay
This is the worst hotel I ever stayed. Actually the hotel is very new, the interior, facilities are quite modern, however, it's very poor managed. There're ants on the tables, sofa and even bed!!! I found a few bug bites on my body. It's like a service apartment, so I fully understand that there's minimum hotel service, but not until you got no service at all!!! Basically you can't get any answer from the counter at all. We paid deposit in cash upon check-in, and when check-out, there's no one at counter, only security guard take our name, bank details...until now, I still haven't gotton my refund of deposit and was told it will take 2~3weeks. Anyway, just try to avoid this hotel and its chain business in future.
The property is relatively good however the management- Mana Mana is terrible. They just don’t care about service. I stayed for 14 days and was told that they would change linen every third day but they never changed or cleaned the room. They literally wait for you to ask for service, change of towels, toilet paper and all the toiletries that they said is free. We found our toilet blocked and they accused us of using the toilet paper wrongly. I am 62 and have used toilet paper ever since and cannot be told at this stage how to use toilet paper. Try to find a smaller management company or book directly with the owner. Mana Mana has the same poor standards even in Penang
Sekoati
Stayed 14 nights in May 2023
4/10 Poor
Verified traveller
24 Mar 2024
Disliked: Staff & service, room comfort
I'm sorry to hear about your disappointing experience at the hotel. Here's a review based on the information you provided:
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My stay at the hotel was unfortunately marred by several issues. Upon arrival, I found the check-in process to be disorganized and unhelpful. Despite arriving early, it took until 3:10 pm to receive my room keys, with staff members seeming confused and sending me back and forth between counters.
The hotel's lifts were slow, and once in my room, I noticed a pervasive smell of dampness and drainage. Additionally, the thin doors provided little sound insulation, allowing me to hear conversations from neighboring rooms.
One of the most unsettling aspects was the partition door into the adjacent room, which was locked but still made me feel uncomfortable.
It's important to note that the hotel has two sections, Mana Mana and Scarletz KLCC, with the former feeling more like an Airbnb without the full hotel services.
Considering the price paid per night, I expected better conditions and service. I would recommend looking elsewhere for accommodation offering better value for money.
The unit itself is clean, trash was cleared most days but that's the extent of the daily housekeeping service (which is fine). Would have been nice to have a spare roll of toilet paper and new dish cleaning sponge. The doormen/security staff are super friendly. I'd recommend staying here but...
... Few of the Front desk staff clearly do not like their jobs. There's no warmth and a lack of willingness to help. I checked out at 0830am and the lady receptionist was behaving like it was an inconvenience. She did not acknowledge if my check out was fine until I asked. When I asked if I could leave my luggage, she said no, that I could only do so at 9am when concierge arrives because the staff don't have keys to luggage room. I suggested I kept my room and return at the official check out time, she said no, because the room needed cleaning. After about 5 mins of negotiating, her colleague opened the luggage room and did not issue any tags but said I could just walk in to collect. Around 4pm I came back to collect and was told by concierge that I needed to pay RM5 per piece for storage. After I explained the situation and offered to pay, he reluctantly let me off after I said this process lapse will make it to an online review.
It was so dirty there, then they never come and clean and it was little bugs all throughout the apartment and the staff is very rude. And you can only take a shower of like three minutes before the water is cold
- Paid RM260 in cash deposit but only received RM 200 back on checkout as that was what they wrote on the receipt. Make sure you double check the receipt as I didn't!
- On observation of interactions with myself and other guests, the staff are not the most welcoming or friendly and can sometimes be rude.
- Washing machine/dryer is excessively loud.
- Marks on the walls of my apartment from other guests suitcases- they should have cleaned that up before my stay.
- They don't provide hand wash/soap in the bathroom and told me to use the body wash from the shower!
- During peak times, there's a queue to use the lifts. Other times, you still have to wait a few minutes for the lifts as there are only 4 lifts for the whole building. This was very inconvenient.
They clean rooms once a week. With attention to hot weather that is not sanitary. Ants are everywhere. If you request to clean your room more than once a week there will charge you for this service. Front desk staff are impolite and not helpful at all.
01. no bath towels on arrival, had to wait almost 30mins before outcome, 02. smell of affluent sewage from sink, living in room 11/L ?! omg, 03. half ceiling lights do NOT work, 04. no TV signal