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Royale Chulan Bukit Bintang

4.5 star property
Luxury hotel with 2 restaurants and fitness centre

Photo gallery for Royale Chulan Bukit Bintang

Indoor pool, outdoor pool
Front of property - evening/night
Lobby
Staircase
Minibar, in-room safe, desk, blackout curtains

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Free cots/infant beds
LCD TV
Fan
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Free cots/infant beds
LCD TV
Fan
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Club Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Club Room

Highlights

Free cots/infant beds
LCD TV
Fan
Blackout curtains
Bathrobes
Separate bath and shower
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jalan Bukit Bintang, 17-21, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100

What's nearby

  • Jalan Alor - 2 min walk - 0.2 km
  • Berjaya Times Square - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • KLCC Park - 19 min walk - 1.6 km
  • Petronas Twin Towers - 2 min drive - 1.9 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Imbi Station - 5 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive

Restaurants

  • ‪Mandarin Palace Restaurant - ‬3 min walk
  • ‪Kedai Makanan Toong Kwoon Chye - ‬1 min walk
  • ‪Kontiki Restaurant, The Federal Hotel Kuala Lumpur - ‬1 min walk
  • ‪SCG Discovery - ‬1 min walk
  • ‪Sunflowers Brasserie - ‬1 min walk

About this property

Royale Chulan Bukit Bintang

Luxury family-friendly hotel near Berjaya Times Square
Located close to Kuala Lumpur Golf and Country Club, Royale Chulan Bukit Bintang provides an airport shuttle, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • Luggage storage, wedding services and a ballroom
  • Meeting rooms, free newspapers and concierge services
Room features
All 400 rooms boast comforts such as 24-hour room service, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers and fans

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Sunflower Brasserie

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Ballroom
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Desk
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Bintang Kuala Lumpur
Bintang Royale
Bintang Royale Kuala Lumpur
Kuala Lumpur Bintang
Kuala Lumpur Royale Bintang
Royale Bintang
Royale Bintang Hotel
Royale Bintang Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Kuala Lumpur
Royale Bintang Kuala Lumpur Hotel
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Royale Chulan Bukit Bintang Hotel
Royale Chulan Hotel
Royale Chulan
The Royale Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel
Royale Chulan Bukit Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Does Royale Chulan Bukit Bintang have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Royale Chulan Bukit Bintang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royale Chulan Bukit Bintang?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Royale Chulan Bukit Bintang?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Royale Chulan Bukit Bintang?

Checkout is at noon. Late check-out is available for a fee.

Where is Royale Chulan Bukit Bintang located?

Set in Kuala Lumpur, this family-friendly hotel is 0.3 mi (0.5 km) from Berjaya Times Square and 6.7 mi (10.9 km) from Kuala Lumpur Golf and Country Club. Imbi Station is 5 minutes by foot and Bukit Bintang Station is 7 minutes.

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Royale Chulan Bukit Bintang Reviews

Reviews

6.6
Rating 10 - Excellent. 115 out of 998 reviews
Rating 8 - Good. 368 out of 998 reviews
Rating 6 - Okay. 295 out of 998 reviews
Rating 4 - Poor. 138 out of 998 reviews
Rating 2 - Terrible. 82 out of 998 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Need refurbishment.

A lill bit run down. But overall OK with the price.
Stayed 1 night in Jul 2020

10/10 Excellent

Jothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The room service was excellent.
Stayed 2 nights in Mar 2020

4/10 Poor

MysteryGuest, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
We are regular guests at the luxurious Royale Chulan in Penang, so were shocked by its slovenly twin in KL. The bathroom sink leaked, leaving a puddle of water on the floor. The shower also fell directly on the floor, so it was always necessary to wade through the bathroom. The wallpaper in the hallways is peeling and the room doors, which were once white are now grey and stained. The breakfast was a mess of wilted vegetables, fruits drowning in their own juices and greasy curries. On the livelier side, the hotel is surrounded by street food, buskers--and endless teams of prostitutes patrolling the sidewalks until dawn.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Central location for what we wanted to do. However, the 7th floor looked very tired and was in need of decorating. The room also needed an update.
Stayed 2 nights in Feb 2020

8/10 Good

YOSHIMASA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Azli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible

terrible
Stayed 1 night in Jan 2020

8/10 Good

Tuomo

Liked: Cleanliness, staff & service, room comfort

Siisti perus mesta

Loistava sijainti, kaikki tarvittava aivan lähellä, hyvä aamupala, ei oikeastaan mitään todella huonoa. Ehkä vähän kulunut, ikävät kokolattiamatot. Menisinkö uudelleen...no mikä ettei..
Stayed 3 nights in Jan 2020

8/10 Good

Son Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

trao đổi thông tin

Thường vào đầu năm, ví dụ như tháng 2, tháng 3
Stayed 4 nights in Dec 2019

10/10 Excellent

Lokraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the dirtiest hotel i have stayed in.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Good place to stay
Stayed 1 night in Dec 2019

8/10 Good

Hoe Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

NUR NATASHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Lindsay

Disliked: Staff & service, property conditions & facilities

on my third stay ....

This is my third stay at the hotel and unfortunately it wasn't the best. Our safe did not work and needed to be replaced, our TV did not work and needed the remote replaced, The toilet had a problem. The hairdryer also was not up to it. We had to ring three times to get our laundry delivered. We upgraded to an executive suite after our first night (RM 750 for the remaining five nights) on top of our rate paid for the Deluxe room. This was much better although the toilet was blocked when we arrived. I am not sure why we were booked into the furtherest room from the lifts as it was clear there were not many others staying on our floor. The Club lounge was shut half of the time we went there but the breakfast was ok the days it was open. The staff are friendly, the food was good and so is the pool. The location is good too. The standard rooms and hallways are in need of a freshening up and I hope things get sorted out to make me want to come back again.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The price was not bad. This is more like a 3 star hotel
Stayed 1 night in Dec 2019

6/10 Okay

Thi My Dung Anna

Stayed 3 nights in Nov 2019

4/10 Poor

Susila

Disliked: Cleanliness, property conditions & facilities

Disappointing Breakfast

The breakfast was disappointing. Not a piece of meat or fish can be found. For example, you eat the nasi lemak with only chili, cucumber, peanuts and ikan biis. There was no much choices.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Posizione centrale facilmente raggiungibili s piedi tutte le principali attrazioni
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
It’s in the great access neighborhood, the hotel is old not has been upgraded, carpet, furnitures, wall showed lots of stains. Though, the room was cleaned.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome locatiin

Conducive place to stay, shopping heaven and easy to get restaurant for food and relax.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

SUPAAT

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Paul

Stayed 3 nights in Nov 2019