Panoramic Condo | Balcony
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Reviews of Regalia Suites by iHost

3 out of 5
Regalia Suites by iHost
No. 2, Jalan Anjung Putra, Off Jalan Sultan Ismail, Kuala Lumpur, Wilayah

Reviews

5.6
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

5.0/10

Cleanliness

4.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay. Check in with AGODA instead.
When we arrived in regalia, the contact they gave us is not reachable. Second, they delayed our check in time because they said that last who stayed before us left a little late. So we check in an hour late but they advice us to check out at 12. So our check in is 3 and check out at 12. ☹️ Next, when we arrrived at the place, it smells like rotten rat. They have no tissue. The bed covers makes your whole body itch. The heater is not working, the AC is not cold that we have to sleep with less clothes. They have no WiFi as they claim to have. The TV is not working. They don’t have any means to charge your gadgets because they don’t have adaptors. It’s so NOT TOURIST FRIENDLY. their utensils and all things are dirty. No at least a bottle of water or tea or coffee. No tissue in the restroom, the body and shampoo are used even the soap. The floors are dirty that you can feel dust in the your feet. Basically the worst stay I’ve ever experienced. I’ll never trust hotels again. I should have booked with AGODA.
Stayed 1 night in Aug 2018

10/10 Excellent

Mohamad Amir Azuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from iHost Team on 18 June 2018
Thanks for your stay look forward to host you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice view
the view from my room is very beautiful which is can see the klcc n Kl tower.
Stayed 1 night in Mar 2018

4/10 Poor

VINCENT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from iHost Team on 8 Aug 2018
We understand you were have to wait for quite long to check in the room,our standard check in time is 3pm onwards

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018
Response from iHost Team on 8 Aug 2018
We understand you were have to wait for quite long to check in the room,our standard check in time is 3pm onwards

6/10 Okay

MooPooM, Thailand

Liked: Room comfort
Disliked: Cleanliness, staff & service
มีปัญหาเรื่องการ Check in
มีการนัดกันแล้วว่าจะเข้าไป Check in ตอนกี่โมง พอไปถึงเจ้าหน้าที่คนนึงก็โทรตามให้ และแจ้งมาว่าเดี๋ยวมีคนเอากุญแจมาให้ ให้รอก่อน รอไปจนชั่วโมงนึงก็ยังไม่มา ก็เดินกลับไปติดต่อเจ้าหน้าที่คนเดิม เจ้าหน้าที่ก็โทรตามให้แต่ไม่มีคนรับสาย สรุป รอๆๆๆๆๆ มาถึงยังมาบอกว่าของเค้าอยู่ตึก B ไม่ใช่ความผิดเค้า อ้อ! เราผิดสินะที่ไม่รู้เรื่อง
Stayed 3 nights in Jun 2018
Response from iHost Team on 6 Aug 2018
We understand you were have to wait for quite long to check in the room,our standard check in time is 3pm onwards