Pacific Regency Hotel Suites

Photo gallery for Pacific Regency Hotel Suites

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In-room safe, iron/ironing board, free WiFi, wheelchair access
In-room safe, iron/ironing board, free WiFi, wheelchair access
In-room safe, iron/ironing board, free WiFi, wheelchair access
In-room safe, iron/ironing board, free WiFi, wheelchair access

Overview of Pacific Regency Hotel Suites

Pacific Regency Hotel Suites

4.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
KH Tower, Jalan Punchak, Off Jalan P. Ramlee, Kuala Lumpur, 50250

Explore the area

  • Popular LocationPavilion Kuala Lumpur15 min walk
  • Popular LocationKLCC Park15 min walk
  • Popular LocationPetronas Twin Towers15 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)46 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Pacific Regency Hotel Suites is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is near a metro station. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.

What's nearby

  • Kuala Lumpur Tower - 6 min walk
  • Kuala Lumpur Convention Centre - 15 min walk
  • Pavilion Kuala Lumpur - 15 min walk
  • KLCC Park - 15 min walk
  • Petronas Twin Towers - 15 min walk

Getting around

  • Kuala Lumpur KTM Komuter Station - 4 min drive
  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • Bar-B-Q Tonight - 3 min walk
  • Atmosphere 360 Revolving Restaurant - 3 min walk
  • Ristorante Moghul Mahal - 4 min walk
  • Brussels Beer Cafe - 4 min walk
  • The Olive Tree - 4 min walk

About this property

Pacific Regency Hotel Suites

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, near Kuala Lumpur Tower
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and self parking. All 283 rooms offer free WiFi, room service and LCD TVs with satellite channels. Other amenities available to guests include rainfall showerheads, free bottled water and in-room massages.
Pacific Regency Hotel Suites offers 283 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MYR 30 for adults and MYR 18 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Malay

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • In-room massage
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 105.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 30 for adults and MYR 18 for children (approximately)
  • Self-parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Kitchen/kitchenette fee: MYR 150 per day
  • Rollaway bed fee: MYR 105.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Pacific Regency
Pacific Regency
Pacific Regency Hotel
Pacific Regency Hotel Suites
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Suites
Pacific Regency Suites Hotel
Pacific Regency Suites Kuala Lumpur
Regency Pacific Hotel
Regency Hotel Kuala Lumpur
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Pacific Regency Suites
Pacific Regency Hotel Suites Hotel
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Hotel Suites Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 301 out of 998 reviews
5 - Excellent 30%
Rating 4 - Good. 385 out of 998 reviews
4 - Good 39%
Rating 3 - Okay. 176 out of 998 reviews
3 - Okay 18%
Rating 2 - Poor. 78 out of 998 reviews
2 - Poor 8%
Rating 1 - Terrible. 58 out of 998 reviews
1 - Terrible 6%

3.8/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse Experience Ever
I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice. Pacific Regency must be the worse hotel that I ever stay in the issues are as below: 1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that) 2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel. 3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am 4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it. 5. Non stop dropping noise coming from top of the toilet
Stayed 4 nights in Feb 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities
I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Showers not working properly. Bathroom sink was clogged
Stayed 8 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020