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Reviews of Hotel Sunjoy9 @ Bandar Sunway

2.5 out of 5
Hotel Sunjoy9 @ Bandar Sunway
Hotel Sunjoy 9, Jalan PJS 8/11, 19-01, Petaling Jaya, Selangor

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 4 out of 22 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Doubt if they change the blanket
totally Not ok, the blanket make my whole hand itchy, guess, didn't change blanket.
Stayed 1 night in Feb 2023
Response from NOOR on 17 Feb 2023
WE ARE REALLY SORRY FOR YOU UNCOMFORTABLE, OUR HOTEL ALWAYS CHANGE THE BLANKET WHILE CHEKOUT OR EXTEND WHEN GUEST REQUEST,BUT WE ARE TRY TO IMPROVE OUR ROOM AS WE CAN ,TAHNK YOU FOR YOU FEEDBACK

8/10 Good

Jasmine

Stayed 2 nights in Sep 2022

10/10 Excellent

Jasmine

Stayed 1 night in Sep 2022

10/10 Excellent

mohd amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Ameer

Stayed 1 night in Sep 2021

10/10 Excellent

Nithiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

BENNY

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Jan 2020
Response from Bea on 21 Jan 2020
Dear ZEN Guest, Thanks a lot for the positive feedback. We're glad to hear that you enjoy your stay on us. By booking at ZEN Rooms, you can assure the best hotel accommodation in a lowest rates. See you soon. Best regards, Bea

10/10 Excellent

Siti, Petaling Jaya

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service good and I'm satisfied with it.
Stayed 1 night in Nov 2019
Response from Bea on 6 Dec 2019
Dear Siti, Thank you very much for such a positive feedback. We are thrilled to hear that you enjoy you're stay with us and satisfied in our services. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. Best regards, Bea

10/10 Excellent

Farif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great , nice
Stayed 1 night in Sep 2019
Response from Bea on 22 Nov 2019
Dear Farif, Thank you very much for leaving us your feedback! We are glad to know that you are satisfied with our services. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We can't wait to see you again. Best regards, Bea

10/10 Excellent

Yusri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Somethings missing!
Cannot really comment much as it is considered a budget hotel. I am just surprised that TV remote controller and toilet roll are not provided or they must be forgotten about it!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
since l booked for a room of 4 persons ,the hotel should prepare a place for changing cloth because the bathroom is very wet
Stayed 2 nights in Dec 2018

2/10 Terrible

Nadzirah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is bad
Bad service, poor management! Overall is bad
Stayed 1 night in Aug 2018

2/10 Terrible

erhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsion
Resepsionların tutumu kabul edilebilir değil,çok kabalar
Stayed 1 night in Aug 2023

10/10 Excellent

Anh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Room clean. Helpful receptionists.
Stayed 2 nights in Mar 2023

10/10 Excellent

Saw Yong

Stayed 2 nights in Nov 2022

6/10 Okay

GUAN YEIK

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Sep 2022