Deluxe Cozy Room

Reviews of Hotel Olympic Malaysia

3.5 out of 5
Hotel Olympic Malaysia
Jalan Hang Jebat, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 52 reviews" "
Rating 8 - Good. 12 out of 52 reviews" "
Rating 6 - Okay. 9 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 4 out of 52 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Nice location that’s literally right next door to Merdeka stop, and the 10 min walk to Petaling St. Check in/out and was easy and the restaurant downstairs was good and convenient. An excellent value for the price
Stayed 7 nights in Oct 2023

6/10 Okay

Bryan

Travelled with partner
Liked: Staff & service
General condition of the room was just acceptable, although the shower/WC room requires an overhaul.
Stayed 4 nights in Sep 2023

10/10 Excellent

Zainal

Stayed 3 nights in Jul 2023
Response from Hotel Olympic Malaysia on 8 Aug 2023
Hi! Thanks for visiting us at. We’re glad that the entire staff made you feel welcome. We look forward to serving you always. Hope to see you again!

10/10 Excellent

Kelvin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great stay for kids. location very convenient. near MRT station and near Chinatown (night market). great variety of food. buffet breakfast is good too.
Stayed 2 nights in Jun 2023
Response from Ira on 9 June 2023
Dear lovely guest, it gives us much pleasure to know that you’ve chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful day.

10/10 Excellent

Mohammad Rizdun Bin

Liked: Staff & service, property conditions & facilities
Good if you have own transport.
Stayed 5 nights in May 2023
Response from Hotel Olympic Malaysia on 29 May 2023
Hello there! Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

10/10 Excellent

Hamid

Stayed 5 nights in Mar 2023
Response from Ira on 6 Apr 2023
It was a pleasure to serve you. We really appreciate you taking the time to share your feedback and being so open with us. We are happy to hear that our team provided you with excellent services and we also glad that you felt happy with your stay with us. We hope you will come and see us again soon! Thank you and have a nice day!

10/10 Excellent

rahmat

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from HOTEL OLYMPIC MALAYSIA on 31 Oct 2022
Hello there! Thank you for visiting us. We want you to know how much we appreciate your review. Our staff works hard every day to give you the best dining experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.

6/10 Okay

Lamine

Liked: Cleanliness, property conditions & facilities
Excrutiating 20 mins check in after 1:20 h trip from airport..staff can be better trained.Pickded up a "gastro virus" after dining in restaurant on my first day and was bed ridden the next day..When I politely informed front desk,it was downplayed..Poor internet ,no digital TV during my 4 night stay.I had to use my own data..Best answer Hotel staff could give was that "they were fully booked".Decent WIFI is standard nowadays..Although staff was much friendlier on my check out,damage was already.done
Stayed 4 nights in Oct 2022
Response from HOTEL OLYMPIC MALAYSIA on 6 Nov 2022
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we have taken the good and bad elements that you have mentioned in your review to heart. We hope to serve you again soon!

10/10 Excellent

Baihaqi

Stayed 1 night in Sep 2022
Response from Hotel Olympic Malaysia on 7 Oct 2022
It was a pleasure to serve you. We really appreciate you taking the time to share your feedback and being so open with us. We are happy to hear that our team provided you with excellent services and we also glad that you felt happy with your stay with us. We hope you will come and see us again soon! Thank you and have a nice day!

10/10 Excellent

Umi kalthum

Stayed 1 night in Sep 2022

10/10 Excellent

Nur shazreen

Travelled with family
Liked: Staff & service, property conditions & facilities
Kids friendly suite.. my kids love it
Stayed 1 night in Sep 2022
Response from Hotel Olympic Malaysia on 7 Oct 2022
Hi there! It’s great to hear that you had a positive experience in our hotel. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. We hope you will come and see us again soon! Thank you and have a nice day!

6/10 Okay

Yoon Giap

Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Mei Fong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Aug 2022
Response from Hotel Olympic Malaysia on 3 Sept 2022
Thank you for your review miss. We really appreciate your time with us.

4/10 Poor

BANU

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping whatsoever. Had to ask for replenishment of toiletries after two days from staff who were sleeping. Breakfast was cold (even though we were early) and not exciting at all although the menu was. Regret adding on breakfast. Overall, I won't want to stay here again. I had no choice but to book this particular hotel for some obvious reasons.
Stayed 3 nights in Aug 2022
Response from Hotel Olympic Malaysia on 3 Sept 2022
Dear value customer, we felt so sorry for the bad experience. Thanks a lot for the reviews and suggestions and we will look into it and improve our services to provide a better experience. We will look into it on the hygiene of the room and improve immediately. We also will improvise our breakfast menu for customer satisfactory.

10/10 Excellent

Fadzli

Stayed 1 night in Aug 2022
Response from Hotel Olympic Malaysia on 19 Aug 2022
Hi! Thanks for visiting us at. We’re glad that the entire staff made you feel welcome. We look forward to serving you always. Hope to see you again!

10/10 Excellent

Aisah

Stayed 1 night in Jul 2022
Response from Hotel Olympic Malaysia on 19 Aug 2022
Dear lovely guest, it gives us much pleasure to know that you’ve chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful day.

10/10 Excellent

Mohd safwan zaki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jul 2022
Response from Hotel Olympic Malaysia on 19 Aug 2022
Hi! Thanks for visiting us at. We’re glad that the entire staff made you feel welcome. We look forward to serving you always. Hope to see you again!

10/10 Excellent

shahida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly
Stayed 1 night in Jul 2022
Response from Hotel Olympic Malaysia on 19 Aug 2022
We’re so happy to hear you had a great experience at our hotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

10/10 Excellent

Dayang syahirah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family and small child
Stayed 1 night in Jul 2022
Response from Hotel Olympic Malaysia on 19 Aug 2022
Hello! We built this hotel to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Again, thank you so much and we wish you the best!

6/10 Okay

MAISIE

Travelled with family
Nearby train station which is plus point. Also nearby waking distance to Chinatown. But quite noisy whenever the train passes by our room but overall still okay. Not much comment though. You paid for what you get :)
Stayed 1 night in Jul 2022
Response from Hotel Olympic Malaysia on 19 Aug 2022
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we have taken the good and bad elements that you have mentioned in your review to heart. We hope to serve you again soon!

6/10 Okay

Ruth

Travelled with family
Disliked: Cleanliness, staff & service
Good location but missing common amenities.
This was in a great location, next to the metro and within walking distance of several sites. It was a good price but missing some amenities, like hand soap for the bathroom, help in getting a taxi, and cleanliness. Check in time was an hour later than posted. If noise bothers you, the metro is rather loud. With earplugs this wasn't a problem for us.
Stayed 2 nights in Jun 2022
Response from HOM Customer Service on 27 June 2022
It was a pleasure to serve you. We really appreciate you taking the time to share your feedback and being so open with us. We are happy to hear that our team provided you with excellent services and we also glad that you felt happy with your stay with us. We hope you will come and see us again soon! Thank you and have a nice day!

6/10 Okay

Ruth

Stayed 2 nights in Jun 2022
Response from HOM Customer Service on 27 June 2022
It was a pleasure to serve you. We really appreciate you taking the time to share your feedback and being so open with us. We are happy to hear that our team provided you with excellent services and we also glad that you felt happy with your stay with us. We hope you will come and see us again soon! Thank you and have a nice day!

2/10 Terrible

Jian Yong

Stayed 1 night in Jun 2022
Response from HOM Customer Service on 27 June 2022
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we have taken the good and bad elements that you have mentioned in your review to heart. We hope to serve you again soon!

2/10 Terrible

NUR DIANA

Stayed 1 night in Jun 2022
Response from HOM Customer Service on 27 June 2022
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we have taken the good and bad elements that you have mentioned in your review to heart. We hope to serve you again soon!

6/10 Okay

Loo

Liked: Staff & service
Stayed 4 nights in Jun 2022
Response from HOM Customer Service on 27 June 2022
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we have taken the good and bad elements that you have mentioned in your review to heart. We hope to serve you again soon!

8/10 Good

Asyraf

Stayed 1 night in Jun 2022

6/10 Okay

Faiz

Stayed 1 night in Jun 2022
Response from HOM Customer Service on 27 June 2022
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we have taken the good and bad elements that you have mentioned in your review to heart. We hope to serve you again soon!

10/10 Excellent

Ganapathy

Stayed 1 night in Jun 2022
Response from HOM Customer Service on 27 June 2022
Hi, it’s great to hear that you had a positive experience in this hotel. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. We hope you will come and see us again soon! Thank you and have a nice day!

10/10 Excellent

Wan Edani

Stayed 1 night in May 2022
Response from HOM Customer Service on 27 June 2022
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that our team receives the recognition they deserve. Thank you again, have a great day

8/10 Good

Rajendeo

Stayed 5 nights in May 2022

8/10 Good

muhammad haziq

Stayed 2 nights in May 2022
Response from HOM Customer Service on 27 June 2022
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that our team receives the recognition they deserve. Thank you again, have a great day

10/10 Excellent

Irfan

Stayed 1 night in May 2022
Response from HOM Customer Service on 27 June 2022
Hi, it’s great to hear that you had a positive experience in this hotel. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. We hope you will come and see us again soon! Thank you and have a nice day!

10/10 Excellent

Amir

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Farimi

Stayed 1 night in May 2022
Response from HOM Customer Service on 27 June 2022
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we have taken the good and bad elements that you have mentioned in your review to heart. We hope to serve you again soon!

10/10 Excellent

Lim

Stayed 1 night in May 2022
Response from HOM Customer Service on 27 June 2022
We’re so happy to hear you had a great experience at our hotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Have a nice day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Hyungchan

Stayed 1 night in Apr 2022

8/10 Good

NUR SURIANI

Stayed 1 night in Feb 2022

4/10 Poor

SAADAH

Business traveller
Disliked: Staff & service
disappointed.
kinda disappointed a bit, it was my first time stayed here, choose to stayed bcs i saw 8/10 people reviews say it was nice ect. but seem not to me, since i book for two nights, the day i arrived they cant find my booking id. i have to wait more than 15minutes. also my key card got problem too. the aircond far from bed. i have to pay two times for parking fee. i dont know to describe but im not happy at all.
Stayed 2 nights in Oct 2021

10/10 Excellent

mohd ikhwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check-in and check-out the location is at the center
Stayed 1 night in Oct 2021
Response from HOM Customer Service on 28 June 2022
It was a pleasure to serve you. We really appreciate you taking the time to share your feedback and being so open with us. We are happy to hear that our team provided you with excellent services and we also glad that you felt happy with your stay with us. We hope you will come and see us again soon! Thank you and have a nice day!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Decent stay for the price
Stayed in this hotel previously, happy with the room n bed n the location. The only problem is that cleaner didn’t deep clean after the previous guest check out. There were some leftover food on then wall shelve :(
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place at a reasonable price
Good- Hotel location is excellent, it’s sat right next to mrt/lrt stations, n the monorail is only down the road. The hotel has undergone a refurbishment, very clean n comfy, although the room is not soundproofed like being advertised, u can hear the noise from lrt train n people talking outside the room.... but no big deal as I got earplugs The down side.... Check in process has to be improved, they are very slow. During school day the lobby and entrance area is a nightmare! Parents n school kids waiting in the lobby area occupying the sofas, cars picking up kids at the hotel lobby( I hv no idea how is this being allowed), it’s all nuisance to hotel guests.
Stayed 2 nights in Sep 2020
Response from Shan on 23 Sept 2020
Dear Concern, We really appreciate you taking the time out of your day to share this review with us. We are extremely sorry you were not completely satisfied with your stay and we thank you for bringing this to our attention. Our goal is always to exceed our guests’ expectations and your feedback will be shared with the appropriate member of our team so we may improve moving forward. We look forward to welcoming you back again soon. Yours Sincerely,

8/10 Good

nor sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Hotel Olympic is rock!!!
In terms of service, cleanliness, & comfort all were good. Room was as per advertised. But there is always room for improvement. They should put iron if not in every room at least one iron in each level for customer's favor. Plug for charging is in every corner of the room, which is what i like the most but they need to put another mirror outside the bathroom for convenience. Keep it up guys!!!
Stayed 1 night in Aug 2020
Response from Shan on 28 Aug 2020
Dear Sabrina, Thank you for taking the time to share your review with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that all our rooms has been renovated inclusive changed of mattresses, bed skirts, window treatments, in-room accessories, and much more! Taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We look forward to having you back again. Yours Sincerely, Shan Front Office Manager

8/10 Good

Hale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room
Nice clean spacious room, 3 min walk to plaza rakyat lrt station which is connected to the MRT line through the Merdeka station
Stayed 1 night in Aug 2020
Response from Shan on 23 Aug 2020
Dear Hale, Thank you for taking the time to share your review with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that all our rooms has been renovated inclusive changed of mattresses, bed skirts, window treatments, in-room accessories, and much more! Taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We look forward to having you back again Yours Sincerely, Shan Front Office Manager

10/10 Excellent

Nuru Alina

Stayed 1 night in May 2023
Response from Ira on 3 June 2023
Hi! Thanks for visiting us at. We’re glad that the entire staff made you feel welcome. We look forward to serving you always. Hope to see you again!

6/10 Okay

Asuka

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
エアコンの水漏れがすごく、寝れなかった。連泊の場合、掃除なし、タオル交換もなし。受付のお姉さんの英語が全くわからなかった。ただ、立地はよく、地下鉄乗り場も直ぐなので、便利。
Stayed 2 nights in Sep 2022
Response from Hotel Olympic Malaysia on 7 Oct 2022
It was a pleasure to serve you. We really appreciate you taking the time to share your feedback and being so open with us. We are happy to hear that our team provided you with excellent services and we also glad that you felt happy with your stay with us. We hope you will come and see us again soon! Thank you and have a nice day!

8/10 Good

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La literie, la propreté, grand lit, grande tv, la vue sur La ville, l’eau à volontés, le métro à la sortie de l’hôtel pour l’aéroport. Negative ; Beaucoup de clients avec des enfants et dans le couloir, un oublie du sommeil des clients à l’heure tardive et des parents avec des enfants!
Stayed 13 nights in Aug 2022
Response from Hotel Olympic Malaysia on 7 Oct 2022
It was a pleasure to serve you. We really appreciate you taking the time to share your feedback and being so open with us. We are happy to hear that our team provided you with excellent services and we also glad that you felt happy with your stay with us. We hope you will come and see us again soon! Thank you and have a nice day!

8/10 Good

Muhammad

Stayed 1 night in Sep 2022
Response from Hotel Olympic Malaysia on 7 Oct 2022
Hi there! It’s great to hear that you had a positive experience in our hotel. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. We hope you will come and see us again soon! Thank you and have a nice day!

2/10 Terrible

NOZAWA

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
ルームクリーニング無
立地は、チャイナタウンにも近くMRTもホテル前にあるので、問題なし。ただし、連泊では、ルームクリーニング、シーツ、タオル交換一切なし!挙げ句に、エレベーター故障!テレビはあるが、映らない!冷蔵庫も無し!もう2度と使用しません。
Stayed 5 nights in Aug 2022
Response from Hotel Olympic Malaysia on 19 Aug 2022
We’re so happy to hear you had a great experience at our hotel. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.