Good- Hotel location is excellent, it’s sat right next to mrt/lrt stations, n the monorail is only down the road. The hotel has undergone a refurbishment, very clean n comfy, although the room is not soundproofed like being advertised, u can hear the noise from lrt train n people talking outside the room.... but no big deal as I got earplugs
The down side.... Check in process has to be improved, they are very slow. During school day the lobby and entrance area is a nightmare! Parents n school kids waiting in the lobby area occupying the sofas, cars picking up kids at the hotel lobby( I hv no idea how is this being allowed), it’s all nuisance to hotel guests.