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Overview of Hotel Maya Kuala Lumpur

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Indoor pool
Indoor pool
Indoor pool
Premium bedding, memory foam beds, in-room safe, desk
VIP Access

Hotel Maya Kuala Lumpur

5 out of 5

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPetronas Twin Towers6 min walk
    Popular LocationSuria KLCC Shopping Centre11 min walk
    Popular LocationKuala Lumpur Convention Centre12 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Choose dates to view prices

  • Studio Heritage Room

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Deluxe Suite

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Studio Room

    3.9/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details

About this area

Kuala Lumpur

In the city centre, Hotel Maya Kuala Lumpur is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, a walkable area with good shopping. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and Perdana Botanical Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.
Popular Location

What's nearby

  • Petronas Twin Towers - 6 min walk
  • Suria KLCC Shopping Centre - 11 min walk
  • KLCC Park - 11 min walk
  • Kuala Lumpur Convention Centre - 12 min walk
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive

Restaurants

  • Maya Brasserie — 1 min walk
  • Still Waters — 1 min walk
  • Dynasty Restaurant - 3 min walk
  • NZ Curry House - 3 min walk
  • TEMPTationS - 4 min walk
View map

About this property

Hotel Maya Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Petronas Twin Towers
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 284 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as memory foam beds and premium bedding. Complimentary wireless Internet access and 24-hour room service are standard, as are TVs with satellite channels.
Hotel Maya Kuala Lumpur offers 284 forms of air-conditioned accommodation with a safe and free newspapers. Memory foam beds feature premium bedding. Satellite televisions are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Anggun Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 30 for adults and MYR 15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairwells
  • Hospital bed available
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 14 October 2020 to 6 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 60 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur Kuala Lumpur
Hotel Maya Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Hotel Maya Kuala Lumpur and receive a full refund?
Yes, Hotel Maya Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Maya Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Maya Kuala Lumpur?
As of 27 Jan. 2021, prices found for a 1-night stay for 2 adults at Hotel Maya Kuala Lumpur on 19 Feb. 2021 start from AU$62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Maya Kuala Lumpur have a pool?
Yes, this property has an indoor pool.
Is Hotel Maya Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Maya Kuala Lumpur?
Self-parking is free at this property.
What time is check-in at Hotel Maya Kuala Lumpur?
Check-in is from 2 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Maya Kuala Lumpur?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Hotel Maya Kuala Lumpur provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 191.00 per vehicle, one-way, applies.
Where is Hotel Maya Kuala Lumpur located?
Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Petrosains Science Discovery Centre and Petronas Twin Towers. Suria KLCC Shopping Centre and KLCC Park are also within 15 minutes. Bukit Nanas Station is 6 minutes by foot and KLCC Station is 8 minutes.
3.9
Good
Rating 5 - Excellent. 328 out of 998 reviews
5 - Excellent 33%
Rating 4 - Good. 389 out of 998 reviews
4 - Good 39%
Rating 3 - Okay. 169 out of 998 reviews
3 - Okay 17%
Rating 2 - Poor. 68 out of 998 reviews
2 - Poor 7%
Rating 1 - Terrible. 44 out of 998 reviews
1 - Terrible 4%

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Good hotel, within walking distance to Halal Restaurant, KLCC and public transport hub
Stayed 1 night in Oct 2020

4/5 Good

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness
Room shabby and not clean Food left in fridge on arrival One hand towel only Bearing in mind that we did not check in till 22 00hrs
Stayed 4 nights in Mar 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to KL twin towers and convenient to find eateries around. Decent rooms.
Stayed 2 nights in Jul 2018

3/5 Okay

Happy face iconLiked: Amenities, property conditions & facilities
It was overall okay. Lobby and facility, location were great but the room wasn’t super clean. I found the back of TV covered by dust. And my room key didnt work twice so I had to ask staffs twice to check it out. Service was good, so I would like to give around 3.5 stars.
Stayed 3 nights in Feb 2020

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