Travelers find urban relaxation at Crystal Crown Hotel Petaling Jaya, where the sauna and outdoor pool with sun loungers complement two excellent restaurants
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Photo gallery for Crystal Crown Hotel Petaling Jaya
Just a short distance from Mid Valley Megamall, this hotel offers relaxation and convenience. Shop on-site, unwind in the sauna or by the outdoor pool, and enjoy in-room WiFi. With two Chinese cuisine restaurants and attentive staff, your stay will be memorable.
Located in Petaling Jaya, Crystal Crown Hotel Petaling Jaya is near a metro station. Mid Valley Megamall and Kuala Lumpur Sentral are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and i-City. KidZania and Perdana Botanical Gardens are also worth visiting. Visit our Petaling Jaya travel guide
12, Lorong Utara A, Off Jalan Utara, Petaling Jaya, Selangor, 46200
What's nearby
University of Malaya
14 min walk - 1.2 km
Wat Chetawan Temple
15 min walk - 1.3 km
University Malaya Medical Centre
15 min walk - 1.3 km
Shalini Ganendra Fine Art
3 min drive - 1.9 km
Assunta Hospital
4 min drive - 2.7 km
Getting around
Kuala Lumpur Jalan Templer KTM Komuter Station
6 min drive
Taman Jaya Station
14 min walk
Kuala Lumpur International Airport (KUL)
54 min drive
Restaurants
Chuan Lee Restaurant Sea Food
4 min walk
Robert’s Penang Char Kueh Teow
4 min walk
Restaurant Al-Berkat Curry House
4 min walk
Chuen 泉 Hainanese Chicken Rice & Noodles
8 min walk
One Half Coffee Roastery
4 min walk
About this property
Crystal Crown Hotel Petaling Jaya
Hotel near Mid Valley Megamall
Consider a stay at Crystal Crown Hotel Petaling Jaya and take advantage of shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Enjoy Chinese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
An outdoor pool, along with sunloungers
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
Free newspapers, wedding services and a lift
Room features
All 273 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 30 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Brass Cafe
Chef Rasa Sayang
Sango
Things to do
Gym
Outdoor pool
Sauna
Shopping
Family friendly
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
Business centre
Meeting room
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
16 floors
Banquet hall
Built in 1995
Designated smoking areas
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Towels provided
Entertainment
LCD TV with cable/satellite channels
Food and drink
Free bottled water
Minibar
Room service
More
Air conditioning
Desk
Free daily newspapers
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must have a "Touch n' Go" card to access the onsite parking area. Guests receive a parking fee waiver at check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 85.0 per day.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 30 for children
Airport shuttle fee: MYR 180 per vehicle
Rollaway bed fee: MYR 85.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Crystal Crown Hotel Petaling Jaya
Crystal Crown Hotel
Crystal Crown Petaling Jaya
Crystal Crown Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel
Crystal Crown Hotel Petaling Jaya Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel Petaling Jaya
Frequently asked questions
Does Crystal Crown Hotel Petaling Jaya have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Crystal Crown Hotel Petaling Jaya?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Crystal Crown Hotel Petaling Jaya on 8 Mar 2026 start from AU$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crystal Crown Hotel Petaling Jaya pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crystal Crown Hotel Petaling Jaya?
Self-parking is free at this property.
What time is check-in at Crystal Crown Hotel Petaling Jaya?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Crystal Crown Hotel Petaling Jaya?
Checkout is at noon.
Does Crystal Crown Hotel Petaling Jaya provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MYR 180 per vehicle applies.
Where is Crystal Crown Hotel Petaling Jaya located?
Situated in Petaling Jaya, this hotel is 0.8 mi (1.3 km) from University of Malaya and 2.8 mi (4.4 km) from Mid Valley Megamall. University Malaya Medical Centre and 3 Damansara are also within 3 miles (5 km). Taman Jaya Station is 14 minutes by foot and Asia Jaya Station is 14 minutes.
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Reviews
Crystal Crown Hotel Petaling Jaya Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.0
Location
7.6
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 51 out of 241 reviews
10 - Excellent
51
Rating 8 - Good. 109 out of 241 reviews
8 - Good
109
Rating 6 - Okay. 54 out of 241 reviews
6 - Okay
54
Rating 4 - Poor. 11 out of 241 reviews
4 - Poor
11
Rating 2 - Terrible. 16 out of 241 reviews
2 - Terrible
16
Reviews
6/10 Okay
Sonia
10 Oct 2025
The room can have more brightness
And more furniture to cover the empty spaces in the room.
If the room is furnished well with good quality you will get more people to appreciate and value hotel stays.
As a Malaysian hotel
It is important to set universal standards and give the travelers value for their dollar.
Sonia
Stayed 2 nights in Oct 2025
8/10 Good
Shauntelle
12 May 2024
Disliked: Staff & service
The staff tried to get me to pay twice for room service!
Breakfast was the monotonous same things
Bathrooms are dirty….i had to buy bleach and clean for myself.
Apart from that quiet and close by to most stuff.
Overall, our stay is good. The staff over there are not so friendly as they did not even have a pleasant smile while talking to their customers. Besides that, the parking area at this hotel is a little bit small.
As a frequent traveler , I find the maintenance to the hotel is seriously lacking. The room stink of cigarette smoke , the air-con leak , the hot water does not work half the time .the wi-fi network is quite inconsistent .
A tall tan guy attended to my wife, neither did he confirm our days of stay. Next day morning i was told to check out my room? Then i can't enter my room? After checking with the front desk then was told that i need to update my room keys?
Bad service i booked and paid for double bed with b'fast. They give 2 single baed n without b'fast. Hotel insist and push to expedia. Expedia no responds didn't do anything on my complaints. Disappointing
Das Personal ist sehr freundlich und Hilfsbereit, die Einrichtung und Ausstattung ist in Jahre gekommen. Die Lage ist sehr gut, so lange man nicht versucht fussläufig die Umgebung zu erkunden.
Karsten
Stayed 14 nights in Dec 2023
4/10 Poor
Rong Wei
27 Apr 2022
Liked: Cleanliness, amenities
Disliked: Staff & service
It's quite an old place, however, they still managed to keep the hotel clean and room also quite clean.
BUT there are a few things I don't like about the hotel. 1st, the front counter staff that process my check-in is not very friendly, he can't accept that there are certain terms regarding hotel check that guest do not know, I was merely just asking more details but I can see his impatience and wants to quickly end the conversation...
And the hotel room pillow, although looks clean but when you go near it, you can smell the oily smell on it..
And one of the bed has a few yellow spots on it.
I got room 1420 on 14th floor, the room feels weird and I can't sleep at night. Best of luck to anyone who gets this room.
Other than that, hotel is ok.
It was a short stay where we pull off during heavily rain evening. Booking through Hotels.com was almost instantly connected with the hotel. Staff is well prepared like expecting our arrival long ago. Impressive staff!
We booked delux room however got free upgrade to Junior Suits which is newly refurbish I guess, really nice of that. Stay was pleasant. Just a few points for the hotel attention:-
1) There were no slippers provide?
2) no bath rob too
3) Drinking glasses & toiletries were only one set ?
4) Towels are too old not presentable. It looks like rugs on floors @_@
It was for my little sister ... as her exam hall was nearby.
Breakfast apparently wasn’t too good . Otherwise room was perfect
Caisha Nivenia
Stayed 3 nights in Sep 2020
4/10 Poor
Sonia
27 Feb 2020
Liked: Cleanliness, room comfort
Disliked: Staff & service
Unsatisfied customers
Manager is kind enough to call and confirm my booking as well as giving some information about the parking and check in services. Service was okay, however the guest did not get any Drinking water bottles in the room.
Wasnt a good experience for the guest who is thirsty. We are happy that The breakfast is provided. However, food provided arent up to the hotel standard. Scones tasted like stones. Pancakes cold and tough. The coffee and drinks provided was the only pleasant experience we got from the breakfast.
Hopefully crystal crown could improve and do much better as a 4 star hotel. Please improve!
Sonia
Stayed 1 night in Feb 2020
8/10 Good
Verified traveller
8 Feb 2020
Liked: Cleanliness, staff & service, room comfort
Spacious room. Good breakfast choice. Old hotel but rooms well maintained. Shower cubicle in my room does not flow into the drainage hole as the angle of the slope of the floor is not sloping towards the drainage area so there is always a huge puddle of water which I find annoying.