Hello there Thank you for sharing your stay experience. We are happy that you found our hotel cleanliness up to your expectations and that you enjoyed your stay with us. Please do come back soon as we look forward to serving you Best regards Anthony Kong General Manager

Hello there! Thank you for your kind comments, we are over the moon that you enjoyed your stay with us not just once, but all the six times you were here. Please come back again soon:) Best regards Anthony Kong General Manager

Hi Rosmadi Thank you for sharing your stay experience. We are happy that you enjoyed your stay with us and we certainly look forward to seeing you again Best regards Anthony Kong General Manager

Hi there Thank you for sharing your stay experience. We are happy to hear that you found our location convenient and that you had an enjoyable stay. Please do come back again soon, we look forward to serving you again Best regards Anthony Kong General Manager

Hi Sahrul Thank you for sharing your stay experience. We are truly glad you found our rooms comfortable. We certainly look forward to serving you again Kind regards Anthony Kong General Manager

Hi there Thank you for sharing your feedback. We are truly glad we made your stay comfortable. Please come back again soon, we look forward to serving you Best regards Anthony Kong General Manager

Dear Anonymous Thank you for choosing to stay with us and for rating us 5 out of 5. We are truly glad you enjoyed your time at Best Western i-City and we look forward to serving you again soon Kind regards Anthony Kong General Manager

hi Neil Thank you for rating us 8 out of 10. It was our pleasure serving you and we hope to serve you again soon Kind regards Anthony Kong General Manager

Hi Patrick, Thank you for the feedback. Just a quick note that we do have gym facility at level 5, just next to our restaurant outlet View Café. Pertaining to your comment about swimming pool, we would suggest guests to go i-City Water World which is just 3 minutes walking distance from our hotel. We hope to have another opportunity to host your stay again, take care :) Kind regards, Anthony Kong General Manager

Hi there, Thank you for taking time to write us review. We are glad to hear that you have enjoyed staying with us and you found that our hotel location is strategic. We look forward to welcome you again soon :) Kind regards, Anthony Kong - General Manager

Hi Lynn, Thank you very much for the review. We are happy to know that you have enjoyed your overall stay experience with us. We look forward to see you again soon. Take care! Kind regards, Anthony Kong General Manager

Hi there, Thank you for the excellent rating. We are happy to hear that you have enjoyed staying with us and the great pleasure was all ours. We look forward to welcome you back again! Kind regards, Anthony Kong General Manager

Hi Zaid, Thank you for the review. We are glad to know that your recent stay with us was satisfying. We hope to welcome you back again soon. Kind regards, Anthony Kong General Manager

Hi there, Your awesome rating is very much appreciated! We are glad to know that your overall stay with us was great and the pleasure was all ours in serving you. Looking forward to see you again :) Kind regards, Anthony Kong General Manager

Hi there, Thanks a million for the 5 stars rating. We are happy to know that your stay with us was flawless and we hope to welcome you back again soon! Kind regards, Anthony Kong General Manager

Hi Mrs Ramadhan, Thank you for taking time to write us review. We are extremely happy to hear that you have enjoyed staying with us. You know what, you have successfully put a smile on our faces when you mentioned that you would come back again :) However we regret on the little hiccup you have experienced regarding the noise, we will surely look into it. Hope to welcome you back again soon, take care! Kind regards, Anthony Kong General Manager

Hi there, Thank you for the review. We are glad to know that you have enjoyed staying with us. We love to welcome you back again soon :) Kind regards, Anthony Kong General Manager

Hi Adibwineve, Thank you for the review. We are glad to hear that your overall stay experience with us was satisfied from arrival to departure. The great pleasure was all ours in serving you. Looking forward to see you again soon, take care! Kind regards, Anthony Kong General Manager

Hi laith, Thank you for the excellent review! We are happy to know that you love our hotel's strategic location and clean rooms. The great pleasure was all ours in serving you. See you again :) Kind regards, Anthony Kong General Manager

Hi there! Thank you for the review. We are glad to know that you have enjoyed our hotel strategic location and friendly service. The pleasure was all ours in serving you. Hope to see you again soon. Kind regards, Anthony Kong General Manager

Hi there, Thank you for the honest feedback. We are glad to know that you have enjoyed staying at our hotel from the strategic location to our friendly service. However, we regret on the unpleasant smell in the bathroom you have experienced. We would appreciate if you could provide the room number and date of stay for us to rectify the issue. Last but not least, we look forward to welcome you back again soon, take care! Kind regards, Anthony Kong General Manager

Hi Maizatul, Thank you for your perfect rating! We are glad to know that your recent stay with us was satisfying and you enjoyed our hotel from the strategic location to our friendly service. However, we regret on the unpleasant smell in the bathroom you have experienced. Relevant department have been notified and rest assured it will be resolved. We look forward to welcome you back again in the near future, take care! Kind regards, Anthony Kong General Manager

Hi Fahami, Thank you for taking time to share your constructive review of our hotel with other web viewers. It is so lovely to read you satisfactory experience at Best Western i-City Shah Alam! We are indeed thrilled to know that you've enjoyed your stay from arrival to departure and the pleasure was all ours in hosting you. Pertaining to your suggestion on the TV facility, we have taken note and will surely look into it. We look forward to welcome you back with another flawless experience soon, take care :) Kind regards, Anthony Kong General Manager

Hi Rina, Thank you for the 5 stars review and it made our day! We are thrilled to know that you and your family had a memorable stay with us. We strive to provide the best service to our guests and I am glad that you are in this case. Looking forward to welcome you back again soon, take care :)

Hi there, Thank you for the positive review. We are indeed pleased to know that your stay with us was satisfying and you enjoyed our strategic location. We hope for another opportunity to welcome you back, take care! Kind regards, Anthony Kong General Manager

Hi there, Thank you for the perfect rating, we are delighted that you had a great experience staying in our hotel. We look forward to welcome you with another flawless stay! Kind regards, Anthony Kong General Manager

Hello there, Thank you for the rating and we are happy to know that you had an enjoyable stay with us. The pleasure was all ours in hosting you. Look forward to welcome you back soon :) Kind regards, Anthony Kong General Manager