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"Overall Very clean and very comfortable. "

"Everything was great, special shoutout to Manish for helping us out during the check-in, e just landed from Canada and had no UPI to pay for the cab. Appreciate him going above and beyond to help us out. His act of kindness made us feel at ease landing in an unknown place. "

"We have booked a family room. Room is big enough & spacious, clean with a balcony. Staffs are very polite & gentle, they are always ready to help. Food is excellent & taste or quality of food is great. The hotel is situated in a convenient area of Shimla. Overall a great experience to stay at The Orchid."

"LOCATION: The location of this hotel was great. It is extremely close to both Chandigarh Airport and Chandigarh Junction Railway Station. I used both during my stay in Chandigarh and found it easy to travel to and from the hotel using Uber. The hotel is a 12–15 minute walk to Elante Mall, which offers unlimited food, drink, and shopping options. Although the hotel is located in an industrial area, it is very quiet and peaceful. Taking Uber rides to attractions such as Sukhna Lake, Rock Garden, Capitol Complex, and local cafés and restaurants was fairly easy and convenient. STAFF: There was minimal interaction with the front desk staff. However, the room cleaning staff were extremely helpful, hardworking, and pleasant to speak with. The on-site security staff were also friendly and professional. HOTEL BREAKFAST: The hotel breakfast was a key highlight and was done very well. The breakfast buffet offered endless options that were hot and fresh. It also included live food preparation, with dishes served immediately. The restaurant staff were extremely pleasant and went the extra mile to ensure a positive dining experience. ROOM AND CLEANLINESS: The room was clean and well maintained. There were no issues with hot water. WIFI AND ELEVATORS: Both elevators experienced issues over multiple days. At times, the elevator buttons did not register and would cancel selections. Wi-Fi connectivity was inconsistent and disconnected in certain areas, with no Wi-Fi in the restaurant."

"Staff- In room dining manager Mr. Pallav took exceptional care of my dietrery needs. We have been to many 5 star hotels but the care Mr. Pallav took of our family was amazing. Even the doorman Mr. Samarjeet was.great. Highly recommend this hotel."

"Great"

"Excellent "

"Yes"

"Good rooms and staff was nice too. However the bath had no robe hooks at all to hang clothes. Test was amazing. "