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Reviews of Boutique Hotel Monarch

3 out of 5
Boutique Hotel Monarch
Ulitsa Sormovskaya, 3, Krasnodar, Krasnodar Krai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting, fun, and good value
I stayed 2 nights for a business trip. The decor/style may be a little over the top for some, but it seems to fit the character of the hotel and it feels very new and bright, not faded and old. The room was a good size, the bed was perfectly comfortable, and it was otherwise well furnished. The bathroom was also a good size, with a corner bath and shower. There was also a refrigerator/minibar, and complimentary water. My room did not have air conditioning which would be the only negative point, but the hotel listing seems to show it so perhaps it is present in some rooms but not others. I enjoyed the breakfast, and service was also good. I was offered a coffee on arrival and check-in. Unfortunately, I speak very little Russian, and the staff seemed to speak only a little English - but we managed using Google Translate on our phones, and they were always very kind and helpful. Unfortunately I can't say much about the local area, as my colleague & I took a taxi on both days to visit our business customer and we didn't spend any time in the area directly around the hotel. For this reason I didn't think it fair to mark 'local area' as excellent or poor, so chose to mark it as 'good' because it seemed in a good location at least for our purposes.
Response from Reception administrator on 26 Mar 2018
Thank you very much for your feedback. Always waiting for you again!

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Монарх
Все замечательно
Stayed 1 night in Aug 2019

8/10 Good

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, strong decoration, good bed, nice rooms, but the best is the front desk, very kind, and helpful girls. I was already two times and I think I will repeat for the next time.
Stayed 1 night in May 2018
Response from Boutique-Hotel "Monarch" on 28 Aug 2018
Good day! We thank you for your wonderful feedback and look forward to seeing you again at our hotel!