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I liked the fact that it was close to the train station. It would have helped if there was a street map on their site as which streets led you to the apt. location. The instruction for entry into the building were not clear. 1 and key button and 4 digit code provided. Also the box outside of the Apt was not clearly described in the instructions. It hangs on the frame of the door. The code to open the box is so long that it is impractical. So you must carry the key.
But the apartment was very very comfortable. I was doubtful about the two local places to dine out. They turned out to be a nice surprise. So all in all it is a good location for those touring Krakow.
This was the cleanest hotel room I have ever stayed in as well as the room being absolutely massive. Everything was spotless. Staff were friendly and helpful.
The hotel is convenient for the main bus and rail station being about a 7 minute walk away.
There is no lift so its not suitable for people with mobility problems.
Fantastic little hotel, rooms were excellent as were the staff who were very welcoming and very knowledgable/helpful about what to see if Krakow. Can’t wait to go back
Topolowa Residence was fabulous. Every member of the staff was exceptional in their help and friendliness, the room was clean and spacious, the morning breakfast was sensational. We highly recommend!
Fantastic property to stay at when you visit Krakow. Easy walking distance to all attractions, shoppings, restaurants and bars. The staff at the property are outstanding with making you feel at home and providing advice on where to eat, drink and visit attractions. Special mention to Sophie who provided outstanding hospitality.
This property is one of the best we have stayed at, only small but very intimate.
Breakfast vas very impressive with a great choice of fresh foods available.
Thank you we will be back.
This property is an absolute must when you visit Krakow.
Very good place: clean, big room, 10min away from the old town, good buffet breakfast, and especially an amazing and very kind staff. I was really amazed by the staff, who helped with all requests (even drying our clothes after a huge storm), this made the stay perfect.
Thanks a gain, and I would definitely go again
Amazing could not do enough for me and my family. The staff are excellent very very helpful. On a slightly down side, the bed settee in the executive room is very uncomfortable, might need to change this for a better quality bed settee.
Over all though excellent in all other areas of the hotel will definitely be back.
Beautiful apartments in a quiet area walking distance to Old Town. Andre the manager was very nice and so helpful with restaurant recommendations and directions. Lovely staff, good breakfast and bar area. No elevator but nice wide stairway. Apartments are roomy and very comfortable.
Staff were extremely personable and attentive. Breakfast was outstanding. Stayed here in 2016 and five years later the rooms were still impeccably clean and well maintained. Convenient location. Just a few minute walk from the main train station and "Rynek Glowny." We will definitely return when visiting Krakow.
The staff were absolutely charming and so accommodating. The room was large, comfortable and spotless and the property is in a very convenient location for exploring Kraków.
Amazing hotel, nothing was too much trouble.
Rooms were fabulous and very clean.
Breakfast was delightful and great cocktails from the hotel bar every night!
Whilst the hotel is out of the old town this is not a bad thing. It means no noise and a very peaceful nights sleep. It is a short walk from the train station and everywhere else is easily walkable or if you’re feeling a bit tired just take an Uber!!
This place is amazing. The staff are 1st class and cant do enough for you. The minute you arrive you're struck by the beauty of the building and quickly after how nice, friendly and efficient they are, nothing is a problem. Breakfast was very good with plenty on offer and the little bar super, great value in drinks compared to old town prices. The walk into town is about 10 mins but its straightforward, so ideal if you want a quiet out of the way spot. I will tell anyone going to Krakow to stay here, they wont be disappointed
You enjoy a friendly check in with complimentary hot drink and a shot of flavoured Vodka to the second you check out everything is done to make your stay as enjoyable as possible. I can only commend the staff for their friendliness, attention to detail and making our stay as memorable and relaxing as they could. The hotel is in a quiet location though only a few minutes stroll to the train / bus station / shopping mall. The main square is a few minutes further on. Drinks in the hotel bar are considerable less than the bars in town and perfect for a night cap.
The customer service was exceptional. They greeted you at the door, brought coffee, tea and shots of flavored vodka all while they checked you in carried your bags and answered all questions and set us up for tours. So clean. Great location and great breakfast with attention to detail! Will be back!!
Rooms were huge, tastefully decorated and spotlessly clean. Walking distance to the train station, tram stop, food market and castle. Staff were friendly and helpful. Breakfast fresh with a good choice. Cannot fault in any way. Great base to explore.
It was an amazing boutique hotel, the rooms were big, the service was great, the bar was good, the breakfast was amazing with huge selection, and it was very close to old town and trains station. I would highly recommend this hotel and the staff who run it. And good value.
Exceptional service, wonderful breakfast, great quiet location, fabulous bedrooms, air conditioning and windows that open, highly recommend this hotel, from beginning to end the hosts of this hotel were outstanding
The hotel is a great place to stay, excellent location, near the train station. Lovely staff who couldn't do enough for us. Excellent breakfast. Very clean and comfortable room.