Koupa Holidays from AU$1,119

The hotel was very nice. I wouldn't necessarily call it a 4 star hotel but it was a solid 3! The staff very helpful and accomodating and the room was lovely. Only minor gripe was the outdated shower but it was functional and hot water was there within seconds so happy overall. The breakfast options were great but I would have appreciated dietary advice as I'm lactose intolerant on what has been cooked with milk or what contains milk. I stayed clear of all the different hams as some of them contain lactose, I had to go and ask the kitchen staff if sausages eggs etc were cooked in oil or butter. One would assume oil but someone with my condition cannot afford to assume. They did come back to me straight away though so that was great. The pool was good size and clean but the surrounding area of the pool lacked color.. it was very concrete-gray all around and could do maybe with the same color theme as the rest of the building complex. The aircon worked but even at full frost settings it wasn't that powerful and quite noisy as well but thankfully I sleep with earplugs. Again minor issues seems like a few things that are work in progress but overall it was a very good experience. It looked like a great hotel for families with small children with lots of facilities for them.

Overall, everything is good, the only thing is that the food is very monotonous, and the bartenders are very unfriendly. But overall, everything is good! A special love is the view from the window, it's amazing.