Kouei Lao Holidays from AU$897

Good for families, I stayed in a 3 bedroom apartment with good daily cleaning service and all amenities available and in good working condition and they even supply daily washing powder for the washing machine, however there is NO dish washer. 2 bathrooms with built in washing spry however the master bath room is directly opened to the bed room with NO physical barrier! The area is good very close to the west lake and the diplomatic quarter and there are 3 close bye HALAL restaurants. The reception staff are generally cooperative but i still have my deposit NOT reached my account despite receiving an email from them that they have completed the transaction. Swimming pool in good condition but not that deep and there is access to the gem and health club all in tower A and the whole building is connected to a 2 levels shopping center with 2 grocery shops.

everything is good for 4 star

The staff are very attentive. They always asked the afternoon before about the breakfast options. Breakfast room delivery is on the dot. Cleaning service personnel are meticulous and respectable about my privacy. The front desk staff are very helpful. They help me with local restaurant choices, booking my rides and getting touch with my local contacts. I would recommend this property to everyone.

The hotel is located within walking distance of West Lake, eateries, stores. Rooms are big, clean, and super cold. I believed the hotel just opened recently therefore there is still some strong fresh paint and cleaning agents’ smell. Beware, mosquitoes are everywhere despite hotel is actively trying to eradicate them.