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"Our experience was truly exceptional. The location was ideal, and the staff provided outstanding customer service. We will definitely be returning in the future."

"We absolutely loved this hotel. The room was huge and spacious and very modern with lots of amenities. The bed was super comfortable and when it was sunny, the view was absolutely incredible! The hotel was a bit out of Sa Pa town but they have a regular shuttle bus!"

"I love our room with Mountains and funicular view! "

"Overall, I'm very satisfied with my time at Aliana. Despite having bad luck with the weather, the views were fantastic and the staff very friendly and at a reasonable price. I had an overnight train from Hanoi and I very much appreciated the early check in option (8am or so!) Also, in addition to keeping my luggage in the hotel for an additional 8 hours past check out, I was able to take a shower after the day's excursions. It was a game changer. Would wholeheartedly recommend this to anyone looking for a cosy getaway with great views."

"Staff was great. Mountain view and view of the city were amazing. Would like to stay here again when I come back to Sapa"

"Cleanliness, friendliness of staff, quiet, nice and roomy dining room. Allowed us early check in."

"Staff was very friendly and helpful. "

"Amazing views of the mountains, a shuttle to the city center for convenience, and very courteous, helpful staff who make your stay pleasant."

"Staff is what made the greatest difference. They were always there ready to help. Over and above anything you would expect. During closings from all the mudslides they helped me rearrange all my tours and my flights. I really appreciate them. They also provided my driver with road condition updated on my way to SaPa. Breakfast was hot and ready and delicious each morning. "