Kotagawa Holidays from AU$1,409

10/10 the staff was amazing so kind and so helpful despite the small language barrier they always tried there best to be attentive as possible. The room was a little small for the 6 suitcases and 2 back backs so keep that in mind. The bed was okay but definitely get the breakfast included as a lot of places aren’t open early mornings and it’s delicious! Their slash fries were the BEST fries my bf and I have ever tried! Oh did I mention they had free beer from 5:30-6:30pm ?!? Yea we would get like +5 cups each to pregame our night it was great!

The front desk staff were very polite, the room was very clean, and the location was convenient.

Our room was a little too bright at night. We had to cover the window above the bed with towels, cover the air conditioner status light and the hall motion sensor.

​This was our second stay at the Aoyama Grand, and just like before, everything was perfect. We stayed in Suite 246 and loved every single detail of the room. The mid-century modern decor is exactly my style, the beds are incredibly comfortable, and the minibar is a wonderful bonus. The restaurants are all excellent, and the bar on the fourth floor has fantastic drinks, good vibes, and great music. Having said all of that, what truly makes this place special is the staff. They are professional and courteous, yet warm and friendly, always doing their best to ensure you feel completely at home. I will definitely be staying at the Aoyama Grand again on my next trip.