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Reviews of Boutique Hotel 43

2.5 out of 5
Boutique Hotel 43
43 Stationsstraat, Koog aan de Zaan, NH

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 8 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights at the end of our 16 day holiday. Great location only a couple blocks from train station to get you to everywhere quickly and affordably. Walking distance to historic windmill village. Only caution is that local restaurants close earlier than those in the big city.
Stayed 4 nights in Dec 2023
Response from Team Boutique Hotel 43 on 1 Jan 2024
Thank you for choosing us. Great to see you enjoyed it.

4/10 Poor

Adriano

Stayed 2 nights in Nov 2023
Response from Team Boutique Hotel 43 on 1 Jan 2024
Thank you for your stay.

6/10 Okay

Rory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointed by manager John
Great hotel but room key stopped working each day. Reception was a 20 min walk from hotel and closed at 10.30. Very stressful if key didnt work, staff quite unhelpful. Manager called "John" was quite abrupt and unhelpful when i told him of key not working, said it happened all the time. Very unsafe if cant access your room after 10.30 on the streets of amsterdam. Very veru disappointing
Stayed 3 nights in Oct 2023
Response from Team Boutique 43 on 23 Oct 2023
Thank you for your stay and feedback. We are installing a digital key system at the momet so you can always enter. Our apologies for the inconvenience.

6/10 Okay

Mari Lynn

Disliked: Staff & service
The hotel looks beautiful but customer service processes are complicated. On our second of three nights, we were locked out of our room, along with other guests for hours, until the early hours of the morning. The after hours number was not in service. The wifi password was wrong, and being in a foreign country wifi access is critical, especially in emergency situations like this. Our passports were not accessible, and after searching for advice we were about to call the Police when someone finally showed up. It was very scary. I have yet to hear back from my many emails. The housekeeping service is not great. Our coffee was never replenished, dirty coffee cups were left in the room, and our linens were never changed, despite being outside in the rain, and making them damp. Operations seem unorganized, and I wanted to love this place. I am expecting a refund for at least one night. I left the Netherlands sick with a cold, ruining our last two vacation days.
Stayed 3 nights in Oct 2023
Response from Team Boutique Hotel 43 on 5 Jan 2024
Sorry we have not met your expectations and do apologize for this.

8/10 Good

H Kinxoc Salvador

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfect if you ever need to stay in the north of Amsterdam. However there are a few things to consider. Staff and reception is a couple blocks away, so in case of something needed, you must need to walk there (we need to it because our key card was deactivated) … Besides That bed and shower are great.
Stayed 3 nights in Oct 2023
Response from Team Boutique 43 on 16 Oct 2023
Thanks for your stay and comments.

10/10 Excellent

Meryl

Stayed 1 night in Oct 2023
Response from Team Boutique Hotel 43 on 5 Jan 2024
Thank you forstaying with us.

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is s great option for a short stay. The area of Zaanse Schans is not too large for someone to explore for more than two days, and this place is perfect for that. It's close to the center of the town and is really close to the train station, so there's no need to walk long distances with suitcases and belongings.
Stayed 1 night in Aug 2023
Response from Team Boutique 43 on 29 Aug 2023
Great to see you enjoyed your stay in our beautiful Zaan region. Thank you!

6/10 Okay

Alimamy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Refrigerator, TV were not working! On my 3rd day, started feeling inconvenienced. Brought issue to a Staff who promised an immediate resolution. I left 3 days later with issues unresolved! ROOM 8!
Stayed 7 nights in Aug 2023
Response from Team Boutique 43 on 21 Aug 2023
Thank you for your stay. Sorry we have not met your expectations in regards to the problems you have faced.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect retreat for a long weekend break
Superb location in a quiet residential street opposite a historic chocolate factory. We were in easy walking distance of working windmills, pubs, restaurants and a station with regular sprinter trains to Amsterdam. On arrival, we parked directly outside the hotel and used a network of trails to explore both sides of the river. The room had a large, comfortable bed, a huge tv, a walk-in wet room and fast wi-fi. I’d recommend it for anyone looking for a retreat from the buzz of Amsterdam.
Stayed 2 nights in May 2023
Response from Team Boutique Hotel 43 on 23 May 2023
Thank you so much for your kind words. We are indeed located in a quiet area yet not far from the city of Amsterdam and of course the Zaanse Schans.

4/10 Poor

Jacob

Disliked: Cleanliness
Stayed 5 nights in Mar 2023
Response from Team Boutique Hotel 43 on 1 May 2023
Thank you for your stay.

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 3 nights in Jul 2022
Response from Team Boutique Hotel 43 on 23 Nov 2022
Thank you so much!

6/10 Okay

Karen Renae

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was nice size. No microwave so could reheat left overs. I had 3 flights of stairs. Last flight was very very narrow
Stayed 6 nights in Apr 2022
Response from Team Boutique Hotel 43 on 1 May 2022
Thank you for staying with us. If stairs are a problem, you can always let us know so we can see if we can give you another room.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice boutique hotel
Nice little new boutique hotel near train station. Room key needs to be collected at another hotel about 5 minutes walk away. Was allocated a room on the third floor and there is a very steep flight of steps from second to third storey. There are also no hooks in the bathroom to hang towel/clothes.
Stayed 1 night in Apr 2022
Response from Team Boutique Hotel 43 on 28 Apr 2022
Thank you for staying with us and pointing us some issues we can improve upon.

6/10 Okay

Audrey

Travelled with partner
Liked: Staff & service
Het vinden voor het inchecken was lastig te vinden aangezien het adres op meerder plekken zit. De kamer zag er netjes uit. Het matras schoof helemaal naar beneden misschien een hoeslaken eromheen doen zodat deze op zijn plek blijft. Geen haakjes in de badkamer voor handdoeken dat was echt een gemis. Ook mogen de lampen en het plafond gestoft worden. Verder was de kamer prima
Stayed 1 night in May 2024
Response from Team Boutique Hotel 43 on 6 May 2024
Dank voor uw verblijf en feedback.

6/10 Okay

Ricardo

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Team Boutique Hotel 43 on 8 Apr 2024
Thank you for your stay.

10/10 Excellent

Jaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very fine.
Stayed 4 nights in Mar 2024
Response from Team Boutique Hotel 43 on 2 Apr 2024
Thank you very much. Good to hear.

4/10 Poor

Renzo

Stayed 2 nights in Feb 2024
Response from Team Boutique Hotel 43 on 2 Apr 2024
Thank you for your stay.

2/10 Terrible

louwna

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
beaucoup de problèmes rencontrés et personnels pas réceptifs, très décevant !
Stayed 3 nights in Jan 2024
Response from Team Boutique Hotel 43 on 9 Jan 2024
Merci for your stay. We are sorry we have not met your expectations. We did however send several times the required information etc.

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Team Boutique 43 on 14 Oct 2023
Thank you.

6/10 Okay

Selami

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Technik hat versagt und nach anstrengender Fahrt funktionierte die Karte nicht um in die Zimmer zu kommen. Personal war sehr freundlich. Preisleistung gut. Frühstück wenig an Auswahl -Brotsorten kaum Alternativ
Stayed 1 night in Oct 2023
Response from Team Boutique 43 on 13 Oct 2023
Thank you for staying and letting us know what we can improve.

10/10 Excellent

CHIEN YU

Stayed 1 night in Oct 2023
Response from Team Boutique 43 on 13 Oct 2023
Thank you so much!

2/10 Terrible

Jan-Willem

Stayed 1 night in Oct 2023

8/10 Good

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het is een mooie hotelkamer met een vrij nieuwe badkamer. Fijn dat er koffie- en theefaciliteiten zijn.
Stayed 1 night in Jul 2023
Response from Team Boutique 43 on 1 Aug 2023
Fijn dat het goed bevallen is.

6/10 Okay

Trees

Stayed 1 night in Jul 2023
Response from Team Boutique 43 on 1 Aug 2023
Dank voor uw verblijf.

10/10 Excellent

Louann

Stayed 3 nights in Jun 2023
Response from Team Boutique 43 on 24 July 2023
Thank you so much!

4/10 Poor

Arja

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Op zich prima, maar schept misschien te hoge verwachtingen. Kamer is niet echt schoon (vlekken in de lakens, stofnesten aan achterzijde koelkastje, vegen op de schuifdeur naar de badkamer, vieze vloerbedekking op de trap etc) en heeft een matige afwerking (afbladderende verf, vochtvlekken op de muur). Er wordt ook niets gedaan met de veel gelezen feedback dat er behoefte is aan haakjes in de badkamer, want die ontbraken nog steeds, wat inderdaad erg onhandig is, zeker bij het ontbreken van een douchescherm. Daarnaast was onze zolderkamer bloedheet bij aankomst, en was de handleiding van de airco niet de juiste en onduidelijk, waardoor het lang duurde voor we deze goed aan de praat kregen. Tot slot is de lokatie ook niet de meest charmante (wel dicht bij het station, maar meer in woongebied, waardoor wij last hadden van een feestje bij de buren tot 03:00 uur). Personeel is er niet aanwezig, alleen in het hotel 10 minuten lopen verderop.
Stayed 1 night in Jun 2023
Response from Team Boutique 43 on 26 June 2023
Dank voor uw verblijf en feedback. Wat jammer dat niet goed bevallen is. Onze excuses, mede namens de buren.

8/10 Good

Clément

Stayed 3 nights in Apr 2023
Response from Team Boutique Hotel Zaan on 26 June 2023
Thank you.

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ótima estadia no Boutique Hotel 43.
O Boutique Hotel 43 oferece uma forma diferente de hospedagem e eu gostei disso. O quarto tem um bom tamanho para um casal com poucas malas. Oferece TV de qualidade, frigobar (vazio), boa iluminação, ótimo chuveiro e cama. O guarda-roupas é pequeno, mas dá pra se ajustar. Sugestões de melhorias: ter mais um ou dois espelhos verticais no quarto, pois só tem o do banheiro; colocar suportes de toalhas no banheiro e suporte para pendurar casacos, bolsas, etc.
Stayed 4 nights in Apr 2023
Response from Team Boutique Hotel 43 on 1 May 2023
Thank you for staying and your feedback.

10/10 Excellent

Silvia

Stayed 2 nights in Mar 2023
Response from Team Boutique Hotel 43 on 1 May 2023
Thank you so much!

8/10 Good

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neben dem Hotel steht eine Schokoladenfabrik, wodurch es in der gesamten Umgebung sehr penetrant nach Schokolade riecht. Ansonsten ist die Nähe zum Bahnhof definitiv von Vorteil.
Stayed 2 nights in Feb 2023
Response from Team Boutique Hotel 43 on 20 Feb 2023
Thank you for your stay and feedback, We are located in the cocolat area of our country.

8/10 Good

Marjolein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer prettige mooie kamer, op wandelafstand van station en lokale winkels. Iets minder was de verwarming in de kamer. Deze werd geregeld met een airco-achtig systeem, maar deze raakte waarschijnlijk niet aan de gevraagde temperatuur en monitorde ook niet de warmte, met als resultaat dat het eind januari heel erg koud was in de kamer en moeilijk op te warmen.
Stayed 2 nights in Jan 2023
Response from Team Boutique Hotel 43 on 20 Feb 2023
Bedankt voor uw feedback en verblijf.

8/10 Good

Phil

Stayed 1 night in Jan 2023
Response from Team Boutique Hotel 43 on 5 Jan 2024
Thank you for your stay.

10/10 Excellent

Henning

Response from Team Boutique Hotel 43 on 5 Jan 2024
Thank you for your stay.

8/10 Good

henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zaanse schans
Incheck op andere locatie onhandig Koffiecups en thee niet aanwezig Werd later wel gebracht Telefoon niet bereikbaar Kamers zeer netjes en mooi ingericht Vriendelijk personeel
Stayed 1 night in May 2022
Response from Team Boutique Hotel 43 on 16 May 2022
Dank voor uw verblijf. Momenteel dient u de sleutel inderdaad elders op te halen, maar dan heeft u wel een fantastisch uitzicht over de Zaan en mogelijkheid van restaurant en terras gebruik te maken. Excuses dat de huishouding de koffie en thee vergeten was.

8/10 Good

Eloah

Stayed 2 nights in Apr 2022
Response from General Manager on 25 Apr 2022
Thank you!