Kong Pisei Holidays from AU$2,336

Information on Expedia booking is Incorrect. No kitchen, refrigerator and microwave in the deluxe double room . I paid extra for this which the hotel says isn’t available. Very disappointed with my 7 days stay to say the least.

Exceptional service. Gorgeous facilities. Killed me to leave! Hands down the best hotel experience I’ve ever had.

This is a split between a hotel, and an apartment building. It's clean enough, and fairly new, but it seems to be targeted toward the Chinese community. Pretty much everything in our room was in Chinese characters, and the only TV channels were set up in Chinese as well. The room construction wasn't complete, to where there was a partially installed power outlet that my toddler got her finger into! Reception staff was kind and courteous, and the price was very reasonable.

Property was nice but they forgot to pick us up from the airport which was pre arranged. Asked for a cake for my wife's 60th they didnt bother. Staff are very young and not experienced with only 1 being able to speak English. Asked to speak to a manager on arrival but was never available also Expedia tried to contact the hotel about issues and they didn't answer. Many inconsistencies when ordering breakfast order same breakfast but would not be the same items missing from breakfast. Hotel accommodation and cleanliness was good but just other items lets it down although it was still an enjoyable holiday country is amazing and we would return.

Right next door to the royal palace this is a lovely hotel with very friendly and helpful staff. The pool area is the highlight and centrepiece - an oasis. The rooms are large and comfortable - likewise the bed was large and amazingly comfortable. Pillow options available although we felt what we had was already good for us.