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"If you are attending anything at the Barclay Arena this hotel is essentially a five minute walk through a beautiful park to get to the venue. The hotel was newly built in October 2025 and is of concrete block construction; very minimalist look on the interior. I found the automated check-in system frustrating after a long 35 hour flight. Especially in that my booking number did not correspond with the one I had been given by a third-party company and it also did not recognize my name. Luckily a staff member was still working in the bar and was able to give me a code to print my own key card and get my room number. But be advised that you do have to do all of that yourself through a computer stand. The room I had was perfectly sufficient aside from lacking any coffee maker or tea kettle station. It also did not include a mini fridge. The bed was comfortable and clean. Storage for clothing was an open concept closet with one deep drawer. Nicest addition to the room was heated flooring in the bathroom. All in all a reasonably priced, convenient safe and clean place to stay if attending any event at Barclay Arena."

"The breakfast is very nice. The staff are wonderful. The rooms are very comfortable. But there is only one key per room, which leads to problems if not everyone is returning to the room at the same time."

"Excellent room - lovely location and a great breakfast made for a wonderful sta. "

"The room is spacious and clean. The people at the reception are very friendly and helpful. There are supermarkets withtin walking distance. "

"Great location and very friendly staff"

"yes on all levels. "

"Great hotel. Close to shopping which is great. There is a refrigerator, stovetop, microwave and kettle. Far enough from the busy streets of Hamburg but closed enough to get to easily.. great amenities. Would stay at again if in the area."

"Yes"

"Reception not pleasant"