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Metropole

3.0 star property
Start the day with a fresh brew at the welcoming café, then get personalized assistance from staff who know how to make the most of Ballygunge.

Choose dates to view prices

Metropole in central Ballygunge offers practical comforts like a coffee shop, restaurant, and dry cleaning. Guests enjoy in-room WiFi for planning, a bar for evening relaxation, and staff praised for helping visitors discover local attractions.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is AU$75
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Shower/bath combination
Spring-water bath
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Shower/bath combination
Spring-water bath
Private bathroom
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Shower/bath combination
Spring-water bath
Private bathroom
  • City view
  • 56 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Shower/bath combination
Spring-water bath
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Ballygunge, a neighbourhood in Kolkata, Metropole is near a metro station. Ramakrishna Mission Institute of Culture and The Harrington Street Arts Centre are local attractions and those in the mood for shopping can visit New Market and Gariahat Market. Birla Planetarium and Alipore Zoo are also worth visiting. Visit our Kolkata travel guide
Map
174 Sarat Bose Road, Kolkata, West Bengal, 185202

What's nearby

  • Dakshineswar Kali Mandir Temple Built in navaratna or nine spires style on high platform. Sunset time. Famous heritage historical architecture. Kolkata West Bengal India South Asia Pacific March 2020
    Kalighat Kali Temple
    17 min walk - 1.4 km
  • Deshapriya Park
    2 min walk - 0.2 km
  • Ramakrishna Mission Institute of Culture
    18 min walk - 1.6 km
  • Gariahat Market
    18 min walk - 1.6 km
  • South City Mall
    9 min drive - 2.2 km

Getting around

  • Kalighat Station
    11 min walk
  • Kolkata Lake Garden Station
    13 min walk
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    56 min drive

Restaurants

  • Maharaj Snacks
    1 min walk
  • Barista
    2 min walk
  • Zeeshan
    1 min walk
  • Café Coffee Day
    3 min walk
  • Starbucks
    2 min walk

About this property

Metropole

Hotel near New Market
Consider a stay at Metropole and take advantage of a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. The on-site restaurant offers breakfast, brunch, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a banquet hall and laundry services
  • A front desk safe, multilingual staff and smoke-free property
Room features
All guest rooms at Metropole include perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with spring water baths and free toiletries
  • LCD TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 1,000 for adults and INR 850 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 1000 for adults and from INR 850 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Metropole Hotel Kolkata
Metropole Kolkata
Metropole Hotel
Metropole Kolkata
Metropole Hotel Kolkata

Frequently asked questions

Is Metropole pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Metropole?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Metropole on 14 Mar 2026 start from AU$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Metropole?

Self-parking is free at this property.

What time is check-in at Metropole?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Metropole?

Checkout is at noon.

Where is Metropole located?

Located in Ballygunge, this hotel is within 1 mile (2 km) of Deshapriya Park, Ramakrishna Mission Institute of Culture and Rabindra Sarovar. Kalighat Kali Temple and Gariahat Market are also within 1 mile (2 km). Kalighat Station is 11 minutes by foot and Jatin Das Park Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Metropole Reviews

7.0

Good

7.2

Cleanliness

7.4

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

Reviews

10/10 Excellent

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

Decent stay. Breakfast is not great but will do. You have to walk outside to get to the breakfast area so dont go out in your slippers, especially if its been raining. (when it rains, water collects in the outside area) Walls are on the thin side, so if you're a light sleeper, make sure you have ear plugs. Overall, its good enough given the price.
Stayed 1 night in Nov 2019

8/10 Good

zoe, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no airport pick up service.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good and value for money. staffs are nice. lifts and floor lobby could be better
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff, easy check in and guest service
Stayed 1 night in Jun 2019

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Kolkata

Nice hotel and good food. The staff is very helpful and friendly.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was bit slow otherwise the stay was pleasant
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
clean and comfortable, although there was some damp on the walls.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Decent hotel at a good location, have stayed quite a few times and not disappointed
Stayed 2 nights in Mar 2018

10/10 Excellent

Pitchaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ประทับใจมาก

ดีมาก ห้องดี สะอาด บริการดีตั้งแต่รีเซปชั่นจนถึงคนเปิดประตู ประทับใจมาก

8/10 Good

Rumana, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for stay.

Overall environment, stuff, food are good. Also it is easy to get transport from the door of hotel. You may taste best sweets & street foods of Kolkata in front of the hotel. Hospital , Cinema hall and pharmacy within a walking distance. You can also shop around at nearby place Gariahat for fantastic collections dresses.
Stayed 4 nights in Feb 2018

8/10 Good

Venkatesha, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at decent locality

Nice comfortable stay. Staff are very helpful and take nice care of guests
Stayed 4 nights in Jan 2018

4/10 Poor

Sahil, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent room with a very untidy bathroom.

Bedroom area was decent but the Bathrooms were really untidy. There was only 1 small light source in the bathroom and could hardly get any light in the shower area. The toilet flush would suddenly start anytime of the day and go on for 15mins. I asked the hotel staff to look into it bt they were least bothered and had a reply saying "This keeps happening!".

2/10 Terrible

Vinita, S. Toronto.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero value for money

Felt ripped off by the price . Front desk staff is good. Rooms are dirty and so are the bathrooms. A/c makes too much noise. Every thing is old and outdated and dirty. Would never go back. Stay in a lodge for less than half the price and that way you know you have no facilities.

10/10 Excellent

Hishal, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel with good service

great Service by vishal and Firdaos Not so far from Eden Gardens. very friendly service. security gaurd Franklyn helpful. Food was great and very tasty. If you coming to the hotel from the airport, use a Uber or a olataxi.

4/10 Poor

Santosh, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

I stayed this hotel 3 years back and everything was perfect, the hotel is not maintained at all,It lags basic amenities,During breakfast the staff doesnt even know how to prepare a good tea, Wifi is not free, they charged me but I am yet to receive bill for the same, apart from location this hotel is not worth of money we spend...

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel not worth the price

The hotel room served the purpose of a place to stay. Breakfast was below acceptable standard. Internet wifi was not included in the price.Staff was good, but overall not a place I could recommend to stay at.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced, refurbishment needed immediately

The only positive about the hotel is the staff. They were helpful and with a positive attitude. Unfortunately, the rest was the opposite experience. First of all the hotel is a ruin...windows are dirty, the space behind the kind-of-mirror in the bathroom was filthy with someone's hair, the trash bin wasn't empty on my arrival, after flushing the water in the toilet it was constantl running for about 10 min (every time) and although I have informed the front desk immidiately no one ever came to have a look at it. Considering the amount I've paid I was expecting a decent mid-range hotel. I was very disappointed with the choice and I wouldn't recommend this hotel.

8/10 Good

K.w.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy beds, nice staffs, good location.

Location of the hotel is good. Nearby markets and cafés. Staffs are very nice and helpful. Room is not big, but very neat and tidy, a.c. Works very well and it is very important for super hot Calcutta. Hotel breakfast is complimentary but it tastes awful. Overall is good and valued for money. Good choice for stays

6/10 Okay

Preyas

Liked: Cleanliness, room comfort

Nice hotel in the south of Kolkata

It was a good and comfortable experience. The breakfast spread could be slightly more. Food was good and staff was very helpful

8/10 Good

S & A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good mid-range hotel on Sarat Bose Road

This is my second visit to the Metropole. We first chose it because it was close to friends we were visiting but returned because it offered excellent value for money and above average accommodation. Rooms are nicely furnished and have fridges, kettles and in room safes. Bathrooms are spacious enough and have a good supply of hot water at a decent pressure. The restaurant offers a good range of food and we enjoyed all the meals we ate there.

2/10 Terrible

Mousumi

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

MANMOHAN

Stayed 4 nights in Dec 2024

8/10 Good

John

Stayed 1 night in Jan 2023

8/10 Good

Sajid

Stayed 2 nights in Dec 2022

4/10 Poor

masum

Stayed 1 night in Sep 2019