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"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."

"This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all...

"The spa, gym, and lake views are excellent. The hotel has a very 90's feel and no room service (this was a bummer as we had a lake view room and wanted to stay in and relax). The beirgarten by the water has excellent food, although it closes at 930pm (as does the only restaurant on site (a buffet). The place was comfortable for 1 dayx the lake location and sauna were exactly what we wanted"

"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"Clean room"

"The room was very clean and in great condition. The bed was super comfy and the pillows were nice and plush. The closet was a huge walk in style so I was able to unpack and not have to feel like living out of a luggage bag. I loved the in room refrigerator. The shower was powerful and luxurious. Internet connected easy and was a good speed for working. Being an American speaking English only all staff was kind and spoke English for me. I felt right at home."

"Wir haben uns rundum wohl gefühlt. "

"Die Wohnung ist sehr neu und sauber. Der Check-in verlief reibungslos."

"hotel and staff. The grocery store downstairs was very nice"

"Alles gut "

"Great service as always "

"A fabulous, "Jugendstil" hotel,Tastefully renovated. Exceptionally friendly service. "

"Too short a stay to tell."

"Das Zimmer musste dreimal gewechselt werden, bis man ein Zimmer bekam ohne fremde Haare vom vorherigen Gast an der Bettwäsche sowie im Bad. Es wurde in dem 2wöchigen Aufenthalt nicht einmal das Zimmer gereinigt. "

"Great breakfast."

"The staff were incredibly kind and went above and beyond to make my stay comfortable. Kiara in particular, she works the front desk, is a pure delight and she herself would be the reason I would visit again. "

"Wonderful expérience ! Fabulous room "

"Great countryside overnight stay at the Bulow family! Easy parking just outside and very clean and comfy beds. Would def stay there again when travelling across Germany."

"The room wasn't so spectacular. Very simple with no extras. "

"Kein Kommenta, habe so etwas vermutet. "