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The Crown Palais Kochi

3.5 star property
Travelers find the perfect blend of comfort and convenience at The Crown Palais New Hankyu Kochi, where shopping and dining options create a luxurious retreat

Choose dates to view prices

Located in the heart of Kochi, The Crown Palais New Hankyu Kochi combines luxury with practicality. Guests can shop on-site, dine at three restaurants, or enjoy coffee at the café. Attentive staff and convenient dry cleaning services enhance this centrally located retreat.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is AU$112
8 June - 9 June
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are available for JPY 1100.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Valet parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Children under 7 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Is The Crown Palais Kochi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Crown Palais Kochi?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Crown Palais Kochi on 8 June 2026 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Crown Palais Kochi?

Valet parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at The Crown Palais Kochi?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Crown Palais Kochi?

Checkout is at 11 AM.

Where is The Crown Palais Kochi located?

Located in the heart of Kochi, this hotel is within a 10-minute walk of Kochi Sunday Market, Kochi Literary Museum and Tosa Yamauchi Family Treasury and Archives. Yamauchi Shinto Shrine and Kochi Castle are also within 10 minutes.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

8.8

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 387 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and nice service. I feel very welcomed. Also the breakfast buffet is very nice with two chefs fro tempura and omelette.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’d be happy to stay here again

We enjoyed our stay here - in a good-sized room. This was a convenient place for trips around Kochi - within walking distance of Kochi Castle, and with a tram stop right outside (just 6 stops with a change in the middle to get to Kochi JR station)
Stayed 3 nights in Oct 2024
Verified

8/10 Good

MIU LING

Liked: Cleanliness, staff & service, property conditions & facilities
very helpful staff
Stayed 1 night in May 2024
Verified

6/10 Okay

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and building. However, the facility needs little more update. They had old style hotel key.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Hei Lam

Liked: Staff & service
Staff is helpful and nice. Good location. The curtain cannot fully block the light. Some hair was found inside the bathroom.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is above standard, clean, well equipped, enough space and comfortable room, staffs are well trained and kind. But breakfast space and foods are below American or European standard, shoddy foods, except egg cooked by order, strange breads, poor fruits and salad and drinks. Worst of all is huge dining room, like athletic hall.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Wai Pun

Liked: Staff & service, room comfort
Disliked: Cleanliness

Room for improvement in cleaning and maintenance

Polite and amicable staff, always try to help (but not quite helpful). For instance, in a morning, I reported to the reception that the duvet at the left hand side bed was dirty. When I returned to the room in the evening, I was surprised noting that instead of replacing the dirty duvet, they just swapped it to the right hand side bed! As a whole, the furnishings in the room are dated and filthy, they need a serious attention.
Unpleasant dirt marks on the duvet
After being reported they’ve just swapped it the the RHS bed in the room
Dated and filthy carpet
Ran down furniture
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and room!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

FANG-JU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not new hotel but you get everything you need .
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

PAUL

Close to Kiki Castle
Stayed 1 night in Jun 2024
Verified

8/10 Good

hiroko

Liked: Cleanliness, staff & service, property conditions & facilities

More electric outlets needed

If there were more electric outlets, I would feel more comfortable.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is trying its best with the severely outdated property. Staff is friendly but the whole hotel just needs a top to bottom refresh. They’re trying to cater to weddings, but the place does not have the romantic or elegant vibe at all.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Masafumi

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

TERAI

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Misako

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The basket for amenities didn't look like it never cleaned. I found some tiny bugs, and I was bitten by some bugs. I bought a "Antiprurtic and Anti-inflammatory cream". It's still very itch.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

HIDEMI

Disliked: Cleanliness, amenities
朝食は種類が豊富で満足。 部屋で珈琲も飲めれば尚うれしい。 駐車場も敷地内を利用でき、ひろめ市場や高知城も近くアクセス良し。繁華街も徒歩圏内。 部屋はリフォームされていて、一見綺麗だが掃除が行き届いておらず残念。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Hideo

Liked: Cleanliness, staff & service, amenities
清潔感充分で、全体の落ち着いた雰囲気が非常に気に入った。スタッフも大変気持ちの良い対応をして戴いた。
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

hori

Liked: Staff & service
Disliked: Cleanliness, amenities
カーテンが破けていた
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MOMOKA

Liked: Cleanliness, staff & service, amenities
広々として快適でした
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHUHEI

Liked: Cleanliness, staff & service, amenities
前回大変満足したサービスだったので、今回はリピート。 高知城前で、何処へ行くにも便利
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHIGEKI

Liked: Cleanliness, staff & service, amenities
広々として快適でした
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

TAMIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切でした
Stayed 1 night in Nov 2025
Verified

8/10 Good

Risa

Disliked: Cleanliness, property conditions & facilities
翌日の案内の相談などに丁寧に対応してくださいました
Stayed 1 night in Nov 2025
Verified

8/10 Good

Richiko

Liked: Cleanliness, amenities, property conditions & facilities
2度目の利用ですが、前回から改装されたようで部屋の内装、水回りが清潔で気持ちよく利用出来ました。 駐車場もホテルの敷地内で常に係の方がいらっしゃるので安心でした。 次回も利用したいと思っています。
Stayed 1 night in Nov 2025