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Hotel Castle Rock

3.0 star property
A peaceful haven near the Spice Market where travelers can relax at the bar after shopping or enjoy spa treatments in this urban sanctuary

Choose dates to view prices

Hotel Castle Rock offers a quiet retreat from the Spice Market bustle. Guests can rejuvenate at the spa, choose between two bars, or enjoy a meal at the restaurant. The property features express check-in and luggage storage, with staff consistently praised for their helpfulness.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
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Policies

Check-in

Check-in time starts at noon

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Frequently asked questions

Is Hotel Castle Rock pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Castle Rock?

Self-parking is free at this property.

What time is check-in at Hotel Castle Rock?

Check-in begins at noon. Late check-in is available during limited hours.

What time is check-out at Hotel Castle Rock?

Checkout is at noon.

Where is Hotel Castle Rock located?

Located in Valummel, this hotel is within 3 mi (5 km) of Spice Market, Jain Temple and Cochin Shipyard. St. Francis Church and Centre Square Mall are also within 6 mi (10 km). Mattancheri Station is 19 minutes by foot.

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Reviews

Reviews

7.4

Good

8.8

Cleanliness

7.6

Location

7.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

2/10 Terrible

Jeevan

Disliked: Staff & service, room comfort
After reaching hotel with a successful booking, Hotel denied reservation saying their rooms are full. I booked this hotel because it s location was perfect for my trip.. But Hotel's last minute denying made my whole trip miserable and i had to run behind a new hotel room in the last minute..
Verified

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed here enroute to lakshadweep trip.

The hotel stay was very pleasant.We stayed here while going to lakshadweep and after coming back fro lakshadwep.Walking distance from the Ernakulam Rly.Stn.A bit far from the Kochi Port though, distances are great in this city.Hotel rooms and food is great.Mr.Paul is very helpful.Thanks for a comfortable stay.
Verified

8/10 Good

Jean-Paul

Liked: Cleanliness, staff & service, room comfort

trés bon rapport qualité prix

Séjour de 10 jours au Kérala en voyageurs indépendants.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cochi

great experience
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Rajeev

Liked: Cleanliness, property conditions & facilities, room comfort