Kobe Bay Sheraton Hotel & Towers

Hotel with 4 restaurants, steps from Port of Kobe

Choose dates to view prices

Where to?

Dates

November 2025

20

December 2025

4 restaurants, breakfast, lunch, dinner served; French cuisine

Deluxe Room, 1 Double Bed | View from room

The Kobe Bay Sheraton Hotel & Towers in Higashinada offers relaxation with its sauna, onsen, and spa treatments. Guests start their day with breakfast at one of four restaurants, then enjoy the garden, visit the coffee shop, use free WiFi, or play on the tennis courts.

Excellent

Popular amenities

Spa
Bar
Pool
Gym
Parking included
Room service

10 Dec - 11 Dec

Room options

Check availability for these dates

Tonight

Nov 20 - Nov 21

Tomorrow

Nov 21 - Nov 22

All rooms

1 bed

Showing 12 of 12 rooms

Twin Room, 1 Single Bed

Very good

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

Sleeps 2
1 Twin Bed

Room

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

Sleeps 1
1 King Bed OR 1 Twin Bed

Deluxe Room, 1 Single Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

City view
Sleeps 3
1 Twin Bed

Room, 1 Double Bed, Ocean View

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

City view
Sleeps 2
1 Double Bed

Premier Room, 1 King Bed, Ocean View

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

City view
Sleeps 2
1 King Bed

Club Room, 1 Double Bed

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

City view
Sleeps 2
1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

Mountain view
Sleeps 2
1 Double Bed

Deluxe Room, 1 Single Bed, Mountain View

Excellent

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

Mountain view
Sleeps 2
1 Twin Bed

Room, 1 Single Bed, Corner

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

Mountain view
Sleeps 2
1 Twin Bed

Premier Twin Room, 1 Single Bed, Ocean View

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

City view
Sleeps 2
1 Twin Bed

Club Suite, 1 Single Bed, Tower

Highlights

Soundproofed

Air conditioning

Heating

TV

Separate bedroom

Blackout curtains

Hairdryer

Bidet

1 bedroom
Mountain view
Sleeps 2
1 Twin Bed

Deluxe Room, 1 Double Bed

Highlights

Soundproofed

Air conditioning

Heating

TV

Blackout curtains

Hairdryer

Bidet

Minibar

Mountain view
Sleeps 2
1 Double Bed

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About the area

2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032

What's nearby

Port of Kobe - 1 min walk - 0.0 km
Kobe Fashion Museum - 3 min walk - 0.3 km
Kobe City Koiso Memorial Museum of Art - 6 min walk - 0.5 km
Dekapathos - 7 min walk - 0.7 km
Universal Studios Japan - 29 min drive - 24.1 km

Getting around

Kobe Hanshin Sumiyoshi Station - 5 min drive
Island Kitaguchi Station - 8 min walk
Osaka (KIX-Kansai Intl.) - 55 min drive

Restaurants

‪マクドナルド - ‬4 min walk
‪ガーデンカフェ - ‬4 min walk
‪サイゼリヤ - ‬6 min walk
‪シェラトンクラブラウンジ - ‬2 min walk
‪IL Artista - ‬8 min walk

About this property

Kobe Bay Sheraton Hotel & Towers

Hotel near Port of Kobe

Consider a stay at Kobe Bay Sheraton Hotel & Towers and take advantage of a nightclub, an indoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a massage or a body treatment. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.

You'll also enjoy the following perks during your stay:

An indoor pool
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and hot springs on-site
2 outdoor tennis courts, an electric car charging station and a ballroom

Room features

All 270 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.

Other conveniences in all rooms include:

Bidets, baths or showers and free toiletries
Heating, daily housekeeping and desks

Similar properties

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Pool
Free WiFi
Restaurant
Air conditioning

8 Dec - 9 Dec

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour return airport shuttle at scheduled times and on request for a surcharge
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,630 for adults and JPY 2,178 for children
3 bars/lounges
4 restaurants
A coffee shop/cafe

Restaurants on site

Garden Cafe (Buffet)
Kobe Grill
Matsukaze
Suikyoen
Teppanyaki Kobe Grill

Things to do

2 outdoor tennis courts
24-hour gym
Hot springs
Indoor pool
Nightclub
Playground
Sauna
Tennis lessons

Family friendly

Indoor pool
Laundry facilities
Playground
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Conference space
Meeting room

Outdoors

Barbecue grill
Garden
Terrace
Vegetable garden

Spa

Aromatherapy
Facials
Hot springs
In-room massages
Manicures/pedicures
Public bath open from 6:00 AM - midnight
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Grab bar in bathtub
Height-adjustable showerhead
Lever door handles
Lift
Low-height electrical sockets in bathroom
Raised toilet seat
Transfer shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

1 building
21 floors
Ballroom
Built in 1992
Comprehensive recycling policy
Designated smoking areas
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Pay films
TV

Food and drink

Free bottled water
Limited room service
Minibar

More

Access via exterior corridors
Air conditioning
Desk
Energy-saving switches in guestrooms
Heating
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 2178 for children
Airport shuttle fee: JPY 2200 per person (one-way)
Airport shuttle fee per child: JPY 1100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Parking height restrictions apply

Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Kobe Bay Sheraton Hotel & Towers

Kobe Bay Sheraton Towers

Kobe Bay Sheraton Hotel

Kobe Sheraton

Sheraton Kobe

Kobe Bay Sheraton Hotel Towers

Kobe Sheraton & Towers Kobe

Kobe Bay Sheraton Hotel & Towers Kobe

Kobe Bay Sheraton Hotel & Towers Hotel

Kobe Bay Sheraton Hotel & Towers Hotel Kobe

Frequently asked questions

Does Kobe Bay Sheraton Hotel & Towers have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Kobe Bay Sheraton Hotel & Towers?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Kobe Bay Sheraton Hotel & Towers on 10 Dec 2025 start from AU$243.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kobe Bay Sheraton Hotel & Towers pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kobe Bay Sheraton Hotel & Towers?

Self-parking is free at this property.

What time is check-in at Kobe Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Kobe Bay Sheraton Hotel & Towers?

Checkout is at noon.

Does Kobe Bay Sheraton Hotel & Towers provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 2200 per person applies.

Where is Kobe Bay Sheraton Hotel & Towers located?

Located in Higashinada, this spa hotel is steps from Port of Kobe and 2 mi (3.3 km) from Hakutsuru Sake Brewery Museum. Kobe University and Hyogo Prefectural Museum of Art are also within 6 miles (10 km). Island Kitaguchi Station is 8 minutes by foot and Island Center Station is 8 minutes.

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Kobe Bay Sheraton Hotel & Towers Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

8/10 Good

Takahiro

2 July 2024

Liked: Staff & service

Nice hot spring bath

Stayed 1 night in Jul 2024

10/10 Excellent

Eugene

5 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.

Stayed 6 nights in Jun 2024

10/10 Excellent

Schoni

16 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.

Stayed 1 night in Aug 2022

4/10 Poor

Steven

19 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.

Stayed 1 night in Apr 2023

6/10 Okay

alberto

7 June 2024

Disliked: Cleanliness

m.. m vxvfhjfjfhhxjxjdjfj

Stayed 2 nights in Jun 2024

6/10 Okay

Akira

10 Aug 2025

Liked: Cleanliness

15:00チェックインのオペレーションが悪すぎる。

Stayed 1 night in Aug 2025

10/10 Excellent

Misook

16 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

にこ

いつも利用してとても満足してましたが今回は朝食のレストランのスタッフのスタート時間を尋ねたところ7時と言われ、散歩などして帰って来たら6:30スタートに気づき、ありえないです。スタッフ教育がなってない残念です。

Stayed 1 night in Jun 2025

4/10 Poor

YOSHIKO

24 May 2025

2025/5/18泊19日チェックアウト ①アメニティは充実していたが、湯沸かしポットが無かったのは残念でした。付随するティバッグも、 ② 18時前にチェックインのみし、フロントの前クローク横でキャリバッグから近隣に住む者に渡す荷物だけ出し外出、21時前にホテルに戻ると預けておいたキャリーバッグがポツンと一つだけ置いてありタグも何もついていなかった、私もフロントには声もかけず自分のものだったのでそのまま920号室へ。しかし他人様が故意に持ち去ることもできることに気が付いた。。そしてもう一つバッグの外ポケットに折り畳み傘を入れていたが折り畳んでも外に飛び出した状態だった為にそのままバッグに納め、着替え程度の物だけだったので鍵もかけず外出しました。部屋に入りバッグを開けると何故か日傘の柄が折れて外れた状態で入っていた。鍵をかけなかった私にも落ち度もあり、貴ホテルにチェックインする前にホテル・オークラのシャトルバス利用の際のバスのトランクに入れてもらう際か出してもらう際に折れたのか、、、？しかし、貴ホテルでバッグの外ポケットから中にしまう時には折れていなかった。当日なり翌日にでも言うべでしたし、今更申し上げても仕方ないことですがホテル側？、貴ホテルフロントは宿泊客じゃなくても出入りは自由なため誰かが？と言うこともありますが人様を疑うことにも抵抗がありそのままにしていたが、一つの事例として口コミさせていただきます

Stayed 1 night in May 2025

10/10 Excellent

TAKAHIRO

9 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ＧＷ後、温泉に惹かれ久々に宿泊しました。クラブフロアの2人部屋はじゅうぶん広く、清潔、リニューアル直後のようにピカピカ、綺麗でした。ラウンジで無料の飲み物をいただきながら六甲の景色を見て一息。到着からリラックスできました。温泉は、露天風呂、打たせ湯他いくつかの風呂があり、旅館や健康ランドよりリラックスできるくらい良かったです。2014年からニュー淡路が経営しているとのことで納得でした。温泉フロアにもラウンジがあり、無料、有料の飲み物がありました。クラブラウンジでは、夕方からトワイライトタイムでオードブルとスナック、スパークリングワインでまたまたのんびりしました。アルコールメニューも多くついつい飲み過ぎには注意かも。暗くなってからの神戸夜景はまことにきれいでした。翌日は１階で朝食ビュッフェをいただき、オムレツ、フレンチトーストなど食べきれないほどのたくさん種類がありかつ美味でした。その後、フィットネスフロアのジャグジーでさらにのんびり、すべてのスタッフが優しくて満点のホテルでした。

Stayed 1 night in May 2025

6/10 Okay

Shinsuke

9 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

レストランで店員に当たり散らしている方が目に入ったのは残念でしたが、それ以外は大浴場もあるマリオット系ということで満足できました。大浴場のシャンプーやコンディショナーも室内にあるものと同じブランドものに揃えていただけると、さらに良いかもしれません。

Stayed 1 night in May 2025

10/10 Excellent

Misook

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

みなさんとても笑顔が素敵

4度目の利用ですが朝食レストランのマネージャーの方及び働いてるみなさんいつもご親切です。食事も美味しいし温泉は最高でした。又行きなくなるホテルです。

Stayed 1 night in Mar 2025

10/10 Excellent

Kunihiko

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

朝食ビュッフェがヤバい。世界一かも

Stayed 1 night in Aug 2024

10/10 Excellent

Takada

12 July 2024

Liked: Cleanliness, amenities, property conditions & facilities

チェックイン、チェックアウトがもう少しスムーズになりませんかね？！

Stayed 2 nights in Jul 2024

10/10 Excellent

Hideji

25 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

夜景素晴らしい。

Stayed 1 night in Feb 2024

6/10 Okay

Yooshik

6 Jan 2024

Liked: Cleanliness, room comfort

비싸게 클럽을 이용할 수 있는 방을 구매했는데, 클럽서비스 은 최하위, 특히 음식은 거의 없음, 간단한 과자, 쿠키 1-2개, 공간이 부족해서 보통 1시간에서 2시간 대기해야 함

Stayed 3 nights in Jan 2024

8/10 Good

Hiroko

31 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

温泉♨️がいいです。朝ごはんが美味しい😋

Stayed 1 night in Oct 2023

2/10 Terrible

yoko

29 Oct 2023

Liked: Staff & service

Disliked: Cleanliness, amenities

良い評価が多かった

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

27 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

何度も滞在しておりますが、今回も非常に快適なものになりました。周辺はは若干人口が減っているためか商業施設がかなり閉まっており寂しいですが、逆に静かな環境の中にある老舗のリゾートホテルと言えます。温泉もすばらしい。

Stayed 3 nights in Oct 2023

10/10 Excellent

MASAKO

22 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

清潔感があり、とても素敵なホテルでした

Stayed 1 night in Sep 2023

8/10 Good

hiroko

24 Aug 2023

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

ホテルなのに温泉があるのでゆっくりできました。　朝食は品数があり美味しく頂きました。

Stayed 1 night in Aug 2023

8/10 Good

Masayo

17 Aug 2023

Liked: Staff & service, property conditions & facilities

温泉のあるホテルで、両方の良さが楽しめました。

Stayed 1 night in Aug 2023

8/10 Good

Eiichirou

15 Aug 2023

Liked: Cleanliness, amenities, property conditions & facilities

朝食の味が濃かった。混んでいた。

Stayed 1 night in Aug 2023

6/10 Okay

Mikayo

1 Aug 2023

Liked: Cleanliness, amenities

駅が近くてデカパトスなども徒歩ですぐでした。

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

17 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舗の素晴らしさが楽しめます。

部屋をアップグレードして貰いとても景色の良いく、さらに温泉へのアクセスに便利な部屋を用意して貰い大変気持ちよく滞在出来ました。ルームサービスの方と少しお話出来る機会がありましたが、とても良い対応をしてもらい、安心して過ごせました。流石、高級ホテルの老　舗ですね。若干エリアに衰退感がありますが、静かで良い所です。

Stayed 2 nights in Nov 2022

10/10 Excellent

kennichi

31 Aug 2022

Liked: Staff & service, amenities, property conditions & facilities

眺めも良く綺麗で落ち着いた雰囲気のホテルでした　温泉が抜群に気持ちよかったです

Stayed 1 night in Aug 2022

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Kobe Bay Sheraton Hotel & Towers

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Deluxe Room, 1 Double Bed

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About the area

What's nearby

Getting around

Restaurants

About this property

Kobe Bay Sheraton Hotel & Towers

Similar properties

Hotel Okura Kobe

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information