Deluxe Double Room
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Reviews of Phi Phi Indigo hotel

2.5 out of 5
Phi Phi Indigo hotel
179/22 Moo.7 Ban Thai Road, Ko Phi Phi, Krabi

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 54 reviews" "
Rating 8 - Good. 16 out of 54 reviews" "
Rating 6 - Okay. 11 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price, everywhere is a great location on this island so can’t comment. Clean good air con, beach towels on request.
Stayed 2 nights in Mar 2024
Response from Kannika on 23 Mar 2024
Dear LeighThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here in November 23 and returned again in February 24 so that says alot. Hotel is in a great location right in the centre of Phi Phi but it also means there is some night noise until around 2.30am from the very popular karoke bar. Our room on the 3rd floor this time was quite dated and not as well maintained as our previous 2nd floor room however the rooms are cleaned every day, the bed is comfortable and the shower works well and best of all the air con is quiet yet efficient.
Stayed 3 nights in Feb 2024
Response from Kannika on 23 Mar 2024
Dear JoanneThank you for taking the time to write a review for the hotel and thank you for returned again.We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

10/10 Excellent

Richard

Stayed 7 nights in Feb 2024
Response from Kannika on 26 Feb 2024
Dear RichardThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

6/10 Okay

Kris

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I just needed a place to take a shower and sleep for the night. The hotel was adequate and served its purpose, but this is not a place I would want to stay for more than a night. It’s extremely noisy, although whatever band I was listening to until 2am was excellent. The hotel is dated and needs a refresh.
Stayed 1 night in Jan 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service
Near central party area. Loud Karaoke music until 4:00 am. A/C only works with key card, and you only get one. So every time you leave the room, the A/C shuts off and the room heats up again quickly. Staff was great though. Took our bags to the pier on time and were very kind and helpful throughout our stay.
Stayed 1 night in Jan 2024
Response from Kannika on 23 Mar 2024
Dear EricThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

2/10 Terrible

Maggie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting hotel
The room was very dirty and there was mold all over the bathroom. Felt uncomfortable to sleep in because of the mold and dirt. We were desperate for a hotel for just one night, so it was fine. It was loud, but you can’t fault the hotel for that given the area. Would never stay here again and I wouldn’t recommend it even if you are desperate.
Stayed 1 night in Jan 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in a central area of Koh Phi Phi, on a main street, right by many shops and restaurants, and very close to the main beach where all the clubs/bars are. Staff is friendly, helpful, and happy to help with getting luggage from/to the pier. Was a little noisy at night, but that is true for all hotels in this area of Koh Phi Phi. Hotel and room was one of the cleanest I've stayed in on this island and decor/furnishings appear to be pretty new.
Stayed 1 night in Jan 2024
Response from Kannika on 11 Jan 2024
Dear ReginaThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

10/10 Excellent

Milagros

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
well located, super friendly, there was no breakfast, if a machine that made a rich coffee. ready to help. I hope I can come back 🙏
Stayed 2 nights in Jun 2023
Response from Kannika on 18 July 2023
Dear MilagrosThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Kannika Laklam on 11 May 2023
Dear LaurenThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall. The only issue was the late night party noise but it comes with the location.
Stayed 2 nights in Feb 2023
Response from Kannika on 4 Mar 2023
Dear PhillipThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel.Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

6/10 Okay

Nick

Liked: Room comfort
Disliked: Cleanliness, staff & service
Decent hotel - location is noisy as expected until around 2-3am. The drains situation isn’t great which I figured would be true on all of phi phi. Having moved hotel to the other side of Tonsai…it isn’t the case. It’s not awful just keep the bathroom door shut. The island are doing work to rectify the situation and good on them for it - not the hotels fault but just be aware.
Stayed 3 nights in Feb 2023

10/10 Excellent

Richard

Stayed 1 night in Feb 2023
Response from Kannika on 4 Mar 2023
Dear RichardThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel.Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

6/10 Okay

AHMED

Stayed 3 nights in Feb 2023

6/10 Okay

William, APO

Travelled with family
Liked: Staff & service
Disliked: Amenities
What I liked: - Very friendly and courteous staff; moved us to a less noisy part of the hotel - Location right in the middle of the shopping/dining area - 5 min walk to the beach - Reasonably priced room What I didn't like: - Breakfast was literally crackers and instant coffee - Bathroom drain had sewer smell - Very tight on all amenities - Mattress was very old

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to everything and rooms were clean and comfortable. Only downside was the noise from the bars which went on until about 2am, so if you’re not a night owl/party animal then bring ear plugs!
Response from Kannika on 4 Mar 2023
Dear SamanthaThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel.Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel and right in the middle of town. Unfortunately bars very closeby that make an awful noise until about 3am every day
Response from Kannika on 4 Mar 2023
Dear LaurenThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel.Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

6/10 Okay

David

Travelled with group
Liked: Staff & service
Good value hotel. Currently under renovation.
Stayed 2 nights in Nov 2022

10/10 Excellent

Alizah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Comfy bed, hot water and the ac was amazing!
Stayed 1 night in Aug 2022
Response from Kannika, Phiphi Indigo Hotel team on 5 Sept 2022
Thank you for taking time to review our hotel. We are happy to hear that you like our service.We will waiting to welcoming you again :)

10/10 Excellent

Mohammed Salman

Stayed 2 nights in Aug 2022
Response from Kannika on 25 Aug 2022
Thank you for your review.We are very glad that you like our service.We will continue to provide good service to all customers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Helpful and pleasant staff.goof location.receptionist was always willing to answer any questions.
Stayed 3 nights in Jan 2020
Response from Kannika on 1 Feb 2020
Thank you for staying with us , we appreciate it.

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
Very pleasant location and professional staff.
Stayed 2 nights in Dec 2019
Response from Kannika on 20 Dec 2019
Thank you for taking time to review our hotel. Your comment very much valued. We appreciate it. Once again,thank you to staying with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near everything, the rooftop rooms we stayed in were really nice
Stayed 4 nights in Jul 2019
Response from Kannika on 11 July 2019
Thank you for taking time to review our hotel. Your comment very much value. Thank you to stay with us. Hopefully you will come to stay again:)

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the middle of the action
Perfect place to stay if you want to be in the middle of the action in Phi Phi. 10 minutes from the pier, less than that to the beach and right in the middle of all the bars and restaurants. It's set a little bit back from the main walkway so whilst you can hear music til about 2am, it's not oppressively loud. We stayed in one of the 'villas' (just a larger room), and other than having twin beds rather than a double it was perfect! The bathroom is humid but the AC in the room works great once it's been on for a while. The little outside space was nice too. We had a couple of issues with the safe but wasn't too impactful as we were only there for 2 nights. Don't stay in the middle of Phi Phi if you're looking for a relaxing and quiet time, but if you want a few nights out then this is a great place to stay!
Stayed 2 nights in May 2019
Response from Kannika on 14 June 2019
Thank you for taking time to review our hotel. Your comment very much value. We are glad to see you happy to stay with us. Hopefully you will come to stay here again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel, decoration was really nice.. it was a clean room.. near everything in the city.. in the middle of everything. During night time it was noisy but not the worst.. I slept with no problem..
Stayed 3 nights in May 2019
Response from Kannika on 17 May 2019
Thank you very much for your review. We are glad to see you happy to stay with us. Hopefully you will come to stay here again:)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We stayed one night. Perfect location, only thing I did not enjoy was the bathroom really small, the shower and toilet were too close together. Other than that good
Stayed 1 night in Apr 2019
Response from Kannika on 3 May 2019
Thank you for your review. We have plan to renovate the bathroom in this year. Hopefully you will come back to stay with us again.

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place away from night life noise to stay
This place was in the perfect location in phi phi it was close to everything but still away from the night life noise. We had a few mishaps and had to move rooms because the power in our room the 2nd night shorted out but they quickly moved us into a new room over all it was a good place nothing 5 star but I would recommend it if u are going to stay on phi phi.
Stayed 2 nights in Mar 2019
Response from Kannika on 3 May 2019
Thank you for taking time to review our hotel. your comment very much valued for us. Once again, thank you to stay with us

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well decorated, comfortable, and relaxing despite being extremely close to nightlife. My husband and I really enjoyed ourselves!
Stayed 2 nights in Mar 2019
Response from Kannika on 13 Mar 2019
Thank you for taking time to review us. Your comments very much value. We appreciate it. Once again, thank you to stay with us.

10/10 Excellent

Bermet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Close to the beach, close from the pier and close to everything. However, there was mold in the shower and shower is next to the toilet seat and makes it all wet around.
Stayed 2 nights in Feb 2019
Response from Kannika on 28 Feb 2019
Thank you for review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really clean and decorated cute. The hotel had a sailing/sea atmosphere, blue and white walls with nice decoration. The room itself was very clean with towels folded and shaped into nice designs. A lot of effort was taken by the staff to make the place look nice. Staff were friendly and helpful
Stayed 1 night in Feb 2019
Response from Kannika on 30 Apr 2019
Thank you for taking time to review our hotel. your comment very much valued for us. Once again, thank you to stay with us

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2019
Response from Kannika on 30 Apr 2019
Thank you for your review

10/10 Excellent

Kritsana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa hotell
Underbara personal, fina rum och rent! Bästa 2 stjärnors hotell jag har varit med om
Stayed 3 nights in Dec 2023
Response from Kannika Laklam on 22 Dec 2023
Dear KritsanaThank you for taking the time to write a review for the hotel. We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 만족스러웠습니다. 다만 방음이 잘 안되 밤에 좀 시끄럽습니다. 가격대비 좋습니다.
Stayed 3 nights in Mar 2023
Response from Kannika on 11 Apr 2023
Dear Sam,Thank you for taking the time to write a review for the hotel. We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Kannika on 16 Mar 2023
Dear Helene. Thank you for taking the time to write a review for the hotel. We are very glad that you like our hotel. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Kannika on 15 Apr 2023
Dear value guest,Thank you for taking the time to write a review for the hotel. We are very glad that you like our hotel and apologize for any mistakes or disappoint you during your stay.We will improve it. Once again, thank you and look forward to having the opportunity to serve you again in the future. Phi Phi Indigo Hotel team

6/10 Okay

Guglielmo, Jona

Travelled with partner
Liked: Staff & service
Das Hotel ist im Zentrum des Geschen dadurch kann es am Abend auch mal länger laut werden. Für Party Leute perfekt gelegen für Leute die Es lieber ein bisschen ruhiger haben wollen Ist es eher nichts!! Das Hotel sieht von aussen schön und renoviert aus aber die Zimmer wurden noch nicht renoviert Und da kommen wir zu den negativen Punkten Das baht war einfach nur schmutzig und schmuddelig obwohl man es hätte reinigen können !! Und das Bett war einfach nur eine Katastrophe , Wir haben noch nie so eine schlechtes Bett gehabt ( hart wie Beton ) in all unseren reisten um die Welt !!! Wir hatten danach 1 Woche Land rücken Schmerzen !! Nie wider !!
Stayed 4 nights in Feb 2023
Response from Kannika on 16 Mar 2023
Dear GordonThank you for taking the time to write a review for the hotel. We are glad that you like our hotel and apologize for everything that make you feel disappointed.Now we already change the new bed to be softer.We hope you will get the good time during your travel in the future.Phi Phi Indigo Hotel team

8/10 Good

Thiago

Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sauber, top lage, mitten im zentrum aber sehr ruhig, alle sehr freundlich,
Stayed 2 nights in Feb 2020
Response from Kannika on 7 Feb 2020
Thank you for staying with us. We appreciate it.

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019
Response from Kannika on 14 Sept 2019
Thank you for staying with us. We apologize for any mistake and we will improve.

8/10 Good

Oliver

Liked: Cleanliness, staff & service, room comfort
Good stay
Pick up from the pier to transport our luggage to the Hotel. Friendly and helpful staff, clean place, nice room and comfortable beds. Negative only, that the shower is directly over the toilet...
Stayed 1 night in Aug 2019
Response from Kannika on 6 Sept 2019
Thank you for taking time to review our hotel. Your comment very much valued. We apologize for any mistake and we will improve. Once again, thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with partner
La habitación estaba bien, aunque el baño un poco anticuado. Si buscas tranquilidad, no es tu sitio, ya que está en una zona de mucho barullo y fiesta nocturna
Stayed 2 nights in Aug 2019
Response from Kannika on 28 Aug 2019
Thank you for your review. Your comment very much valued. Once again, thank you for staying with us.

8/10 Good

Ernest

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Kannika on 22 July 2019
Thank you for taking time to review our hotel. your comment very much value. We apologize for any mistake. We will improve.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Die Dame an der Rezeption war sehr hilfsbereit und sehr freundlich!
Stayed 1 night in Apr 2019
Response from Kannika on 11 May 2019
Thank you for your review.

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Alojamiento Indigo
En general todo bien, ubicación excelente, habitaciones limpias. El único detalle es que el aire acondicionado era muy pequeño para el tamaño de la habitación, además se corto la luz en varias ocasiones (días diferentes).
Stayed 3 nights in Mar 2019
Response from Kannika on 19 Mar 2019
Thank you for taking time to review our hotel. your comment very much value. Once again, thank you for stay with us.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Pour les fetards
Hôtel bien décoré, avec drap doux , c’est propre et presque neuf avec du staff super aidant et sympathique :) La vue est horrible Et la douche laisse à désirer « Odeur et moisissures visibles »... Grand lit confortable mais quasiment impossible de dormir du au voisins soûls qui parle Trop fort et qui claque les porte... Ce n’est pas très insonorisé et la cacophonie de musique a l’exteRieur est assez intense et ce, malgré que l’endroit Est situé dans une rue moins achalandé que bien d’autres hôtel. Bref Koh Phi Phi est une zone de party et de fetard à l’extrême donc si vous y allez pour faire la fête vous y serez heureux et la location est en pleins milieu de tout ce qui s’y trouve
Stayed 2 nights in Feb 2019
Response from Kannika on 28 Feb 2019
Thank you for your review.

8/10 Good

ALEKSANDR

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Kannika on 28 Jan 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Kannika on 17 Jan 2019
Thank you for your review. We are glad to see you happy.

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Als wir eingecheckt haben lief Wasser aus der Toilette, wurde dann aber repariert. Hotelpersonal freundlich und Lage des Hotels unschlagbar.
Stayed 5 nights in Dec 2018
Response from Kannika on 7 Jan 2019
Thank you for your review. We are glad to see you happy:)

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The hotel is located right in the middle of the island’s hustle and bustle and is about 5-10 min walking distance from Ton Sai pier. When we arrived by passenger ferry we were picked up and our luggage was carried. The receptionist was very friendly. The hotel was recently renovated, however they left out the bathrooms. While the room itself is new (bed is comfy, too) the bathrooms are absolutely catastrophic, they must be from the 80s or 90s. Everything in the bathrooms is super old and worn down and the shower is directly next to the toilet and every time you take a shower the entire bathroom is literally flooded including the toilet bowl. It’s a very weird design. The rooms are cleaned daily, however the maids forgot to replace our towels on our second day and I had to go to the reception to request new ones. I had the feeling that I wasn’t quite believed and reluctantly handed out new towels. As the hotel is so central it is very hard to fall asleep at night, the party life only starts getting quieter around 1-2AM. I had to use ear plugs to be able to sleep. Would perhaps chose a quieter location next time and as said before, the bathrooms really spoil the experience, I still don’t understand why they were left out during the renovations.
Stayed 3 nights in Dec 2018
Response from Kannika on 30 Dec 2018
Thank you for review. We will fix the problem what happen from our staff. Also we will try to do something change inside the bath room. Thank you to stay with us