Ratings based on 506 Verified Reviews

4.2 out of 5
82% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 30/04/2019
The friendliness and attentiveness of the workers was exceptional. I feel that drinks should have been included if a meal was being purchased.
Comment from Hotel Management
01/05/2019 by Joy, Hotel Management
Dear Dee, Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards, Nawarat Cehovic Front Office Manager
4 out of 5
by A verified traveller

Posted 31/03/2019
Arrived with a lot of baggage had to carry it all in the sand to the baggage area but when other guest arrived the staff right away got the tractor to get luggage. After walking all around to get checked in went to our rooms to freshen up to eat dinner waiting for our baggage before it never showed up went back down to baggage area said we had to go back to room to our baggage in after traveling 5 or so hours around dinner time missed the sunset because of this. Joey was amazing he went above and beyond during the whole stay Non also went above and beyond to help with changing flights. Rooms could use a little updating but property was pretty amazing. The water and sea life was spectacular.
Comment from Hotel Management
01/04/2019 by Joy, Hotel Management
Dear Sir, We thank you for sharing your experience on Expedia. I am very grateful for the feedback provided as this gives us the opportunity of improving our services and appreciate your comment our staffs are friendly and helpful especially Kh. Non and Kh. Joey. They will be delighted to know their efforts and personality have been recognized. We thank you once again for sharing your experience with us and hope that we will have the opportunity of making things right for you on your next visit. Best regards, Nawarat Cehovic Front Office Manager
4 out of 5
by A verified traveller

Posted 20/03/2019
I like it has its own private beach and just walking out we can do snorkeling. However the room was not that great and lighting in room not nice. Curtains can’t be drawn so it was hard to get daylight in the room. Getting here was hard as last boat left before I landed.
Comment from Hotel Management
21/03/2019 by Joy, Hotel Management
Dear Cheryline, We thank you for sharing your experience. We are very grateful for the feedback provided. I have shared your comments with our team members who are currently working on the service issues you have highlighted. We thank for sharing your experience with us and hope that we will have the opportunity to welcome you again next time soonest. Best regards, Nawarat Cehovic Front Office Manager
5 out of 5
by A verified traveller

Posted 15/03/2019 on Hotels
A/c in room could be improved. Also room needed a coat of paint inside.
Comment from Hotel Management
21/03/2019 by Joy, Hotel Management
Dear Sir, We thank you for sharing your experience. We are very grateful for the feedback provided. I have shared your comments with our team members who are currently working on the service issues you have highlighted. We thank for sharing your experience with us and hope that we will have the opportunity to welcome you again next time soonest. Best regards, Nawarat Cehovic Front Office Manager
5 out of 5
by A verified traveller from Canada

Posted 05/03/2019
This area and the beach is just stunning! Crystal blue clear water ! And the Sunset Bar on top of the hill for the happy hour is just amazing. The locals around are very nice people, especially for taxi boat ride. We appreciated our stay, thank you!!
Comment from Hotel Management
10/03/2019 by Joy, Hotel Management
Dear Sir, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Nawarat Cehovic Front Office Manager
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 01/03/2019
5 out of 5
by A verified traveller

Posted 21/02/2019
One wird...AMAZING! I cannot believe this was a holiday inn. Beautiful resort and location. Very quiet and romantic.
Comment from Hotel Management
26/02/2019 by Joy, Hotel Management
Dear Sir, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Nawarat Cehovic Front Office Manager
5 out of 5
by A verified traveller

Posted 13/02/2019
Comment from Hotel Management
06/04/2019 by Joy, Hotel Management
Dear Sir, We thank you for sharing your experience about your stay Look forward to welcoming you back!! Best regards, Nawarat Cehovic Front Office Manager
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 04/02/2019
5 out of 5
by A verified traveller

Paradise

Posted 30/12/2018 on Hotels
I had an amazing stay with my family. The only negative that u r not told about is it's a 40 minute long tail boat ride from the port. The cost is about 1000 bhat per way to get to the main hub. However once u arrive you realise you are in paradise. It's really really beautiful. I recommend either doing a dive or hiring a long tail boat to go out snorkeling its amazing
Comment from Hotel Management
03/01/2019 by JOy, Hotel Management
Dear Brad, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely Nawarat Cehovic Front Office Manager