Skip to main content

Quality Inn Merchants Drive

2.5 star property
Travelers start their day with a hearty breakfast buffet at this Knoxville hotel, then relax by the inviting lobby fireplace or swim in the seasonal outdoor pool

Choose dates to view prices

Quality Inn Merchants Drive in Knoxville offers a complete breakfast buffet, cozy coffee shop/cafe, and convenient laundry facilities. Unwind by the lobby fireplace or enjoy the seasonal outdoor pool for refreshing relaxation.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$104
includes taxes & fees
30 Jan - 31 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(67 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Restaurant

Tru by Hilton Knoxville North I75

Inskip
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.4 out of 10, Exceptional, 1,004 reviews
The price is AU$173
includes taxes & fees
25 Jan - 26 Jan
Tru by Hilton Knoxville North I75
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Knoxville, Quality Inn Merchants Drive is in the city centre. Sunsphere Tower and East Tennessee Veterans Memorial are local landmarks, and some of the area's activities can be experienced at Max Air Trampoline Park and Knox Whiskey Works. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena.
Visit our Knoxville travel guideOpens in a new window
Map
117 Cedar Lane, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 3 min drive - 2.0 km
  • Knoxville Convention Center - 5 min drive - 9.2 km
  • University of Tennessee - 6 min drive - 9.5 km
  • Neyland Stadium - 7 min drive - 10.5 km
  • Thompson–Boling Arena - 7 min drive - 10.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Starbucks - ‬6 min walk

About this property

Quality Inn Merchants Drive

Hotel near University of Tennessee
At Quality Inn Merchants Drive, you can look forward to a free breakfast buffet, a coffee shop/cafe and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free newspapers, a lift and a front desk safe
  • A computer station, coffee/tea in reception and a TV in reception
  • A 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 128 individually furnished rooms include comforts such as air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Reception
Econo Lodge Knoxville North
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
7.0 out of 10, Good, 403 reviews
The price is AU$99
includes taxes & fees
1 Feb - 2 Feb
Econo Lodge Knoxville North

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night.
Cots (infant beds) are available for USD 10 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Does Quality Inn Merchants Drive have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM to 10 PM.

How much does it cost to stay at Quality Inn Merchants Drive?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on 30 Jan 2026 start from AU$103.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Merchants Drive pet-friendly?

Yes, Quality Inn Merchants Drive allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Merchants Drive?

This hotel doesn't offer parking.

What time is check-in at Quality Inn Merchants Drive?

Check-in begins at 3 PM.

What time is check-out at Quality Inn Merchants Drive?

Checkout is at 11 AM.

Where is Quality Inn Merchants Drive located?

Located in Inskip, this hotel is 1.2 mi (2 km) from Knoxville Expo Center and within 6 miles (10 km) of University of Tennessee and Victor Ashe Dog Park. Knoxville Children's Theatre and Bounce USA are also within 6 miles (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Quality Inn Merchants Drive Reviews

7.0

Good

7.0

Cleanliness

8.2

Location

8.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 266 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 189 out of 1002 reviews
Rating 4 - Poor. 134 out of 1002 reviews
Rating 2 - Terrible. 112 out of 1002 reviews

Reviews

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly and helpful
Stayed 2 nights in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
The check-in staff was very friendly and the room was clean. The only issue is the electrical plugin behind the TV did not work. I really wanted to see morning local weather before heading out. Nice TV, just didn’t work.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Room was ready early and was allowed to check in. They were very nice.
Stayed 1 night in Sep 2025

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean. Staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location
Stayed 5 nights in May 2025

8/10 Good

Rhonda

Liked: Cleanliness
The price was great! Housekeeping did a great job. Not the best area of town.
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations and staff are top notch!
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
My room was clean and fine for a one night stay. The rooms are a bit dated but seem to be being renovated. Mine had a musty smell but it was otherwise fine. Staff were friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Memphis QI

Very nice room; pool was clean; free breakfast was good. Staff friendly. Would recommend.
Stayed 1 night in Jun 2025

6/10 Okay

Joe

Not bad but not great. The mattress was low quality and very firm, we had to ask for toilet paper as they did not replenish unless asked, serval guest had the same issue. The front desk staff was courageous and friendly.
Stayed 1 night in Oct 2025

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby smelled bad, our bathroom had a filthy shower curtain. pool advertised as being open through October was closed & they ran out of food for breakfast except for cereal but no milk. coffee, juice & dry cereal only. friendly front desk clerk & comfortable bed though. bare bones one night stay near the highway to sleep & shower only.
Stayed 1 night in Oct 2025

8/10 Good

Kristopher

It was okay, property is showing its age. Staff was great
Stayed 1 night in Jul 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Convenient, close to interstate and a number of dining options.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Liked: Property conditions & facilities
Great place, friendly and helpful staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location.excellant staff
Stayed 2 nights in Mar 2024

8/10 Good

Venesha Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very pleasant
Stayed 2 nights in May 2024

10/10 Excellent

Sylvie

Great location restaurant walking distance
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking again simply for the best sleep in an ultra comfy bed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, nice clean room and comfortable bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean safe good food
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The breakfast was so-so. The hotel is old, so its layout is not very good. The surroundings are safe
Stayed 1 night in Apr 2025

8/10 Good

Josh

Liked: Staff & service
Great staff, clean and convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, easy check in and check out. Room was clean and the king size bed was so comfortable. I will definitely stay there when we go back to TN.
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in, good breakfast. Comfortable room
Stayed 1 night in Feb 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed and pillows. Convenient to several places to eat. I always stay here when in Knoxville.
Stayed 1 night in Nov 2023