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Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Choose dates to view prices

The Holiday Inn Express Hotel & Suites Knoxville West-Papermill welcomes guests near the University of Tennessee. Enjoy a complimentary breakfast buffet, dry cleaning services, in-room WiFi, an indoor pool, and a 24-hour fitness center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is AU$188
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, individually decorated, individually furnished, desk

Standard Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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9.4 out of 10, Exceptional, 751 reviews
The price is AU$303
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
6324 Papermill Dr, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 3 min drive - 3.7 km
  • University of Tennessee - 7 min drive - 8.0 km
  • Knoxville Convention Center - 7 min drive - 10.6 km
  • Thompson–Boling Arena - 8 min drive - 11.0 km
  • Neyland Stadium - 8 min drive - 11.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Spice Thai - ‬12 min walk
  • ‪Waffle House - ‬2 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Twin Peaks - ‬10 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Hotel near University of Tennessee
At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, you can look forward to a free breakfast buffet, a corner/local shop and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Smoke-free property, a 24-hour front desk and free newspapers
  • Tour/ticket information, a lift and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 90 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with hairdryers and shampoo
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Similar properties

Exterior

Hampton Inn & Suites Knoxville Papermill Drive

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.4 out of 10, Exceptional, 1,000 reviews
The price is AU$208
includes taxes & fees
27 Nov - 28 Nov
Hampton Inn & Suites Knoxville Papermill Drive

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on 30 Nov 2025 start from AU$188.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG located?

Located in Bearden, this hotel is within 3 miles (5 km) of Bearden Antique Mall, Tennessee River and West Town Mall. West Hills Tennis Center and Regal Cinebarre West Town Mall are also within 3 miles (5 km).

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Reviews

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 456 out of 744 reviews
Rating 8 - Good. 192 out of 744 reviews
Rating 6 - Okay. 54 out of 744 reviews
Rating 4 - Poor. 27 out of 744 reviews
Rating 2 - Terrible. 15 out of 744 reviews

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff was very friendly and polite. The location was in a good part of town near plenty of restaurants
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place is very clean. The staff was knowledgeable and friendly. The complimentary breakfast was great. Fresh and hot food with a great selection. Coolest part was their pancake machine. And definitely try the orange infused water. It was a great experience and we will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So wonderful. A little high way noise. No big deal.
Stayed 1 night in Sep 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean, comfortable place to stay with easy access to UT rec athletics fields.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 2 nights in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

The whole experience from the greeting upon arrival to the comfortable bed and cleanliness was exceptional
Stayed 1 night in Jan 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The beds are heavenly!!

10/10 Excellent

Kennith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening and night clerk were both great.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff was extremely friendly and helpful. the room was clean and very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean and the breakfast was the best I have ever had! I would recommend this facility to everyone.
Stayed 1 night in Jul 2024

10/10 Excellent

Chance

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Very clean, comfortable place to stay. Good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, rooms and property clean and well maintained
Stayed 1 night in Sep 2023

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! The bed was super comfy. The breakfast was wonderful especially the cinnamon rolls!! The hotel was nice and clean and even the elevators smelled clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I miss Knoxville

Amazing area; amazing service. The hotel was spotless. The pool was great for the kids.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big tv, great desk chair, extremely comfortable bed.
Stayed 1 night in Jul 2023

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from interstate. Staff was helpful.
Stayed 1 night in Sep 2023

8/10 Good

regena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Only complaint i had was that the pool was advertised as heated but was awfully cold. Other than that it was very comfortable and clean. Close to the hospital like i was looking for.
Stayed 1 night in Feb 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean The hallway is narrow
Stayed 1 night in Nov 2023

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in was quick and easy. The fire escape door to the back parking was locked and we couldn’t get out from the inside. The room smelled the carpet was full of mildew.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. The only thing that I could say is there was some interstate noise, but that was to be expected since we were right by the interstate. It was not distracting when trying to sleep.
Stayed 1 night in Feb 2024

4/10 Poor

Lorenc

The shower handle was broken. The hotel staff allowed me to use another room to take showers, obviously inconvenient
Stayed 1 night in Apr 2024