Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Travelers can unwind in the indoor pool or maintain their fitness routine in the 24-hour gym after exploring Knoxville's vibrant neighborhoods

Choose dates to view prices

The Holiday Inn Express Hotel & Suites Knoxville West-Papermill welcomes guests near the University of Tennessee. Enjoy a complimentary breakfast buffet, dry cleaning services, in-room WiFi, an indoor pool, and a 24-hour fitness center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$196
includes taxes & fees
24 May - 25 May

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About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

  • Hotel near University of Tennessee
  • At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, you can look forward to a free breakfast buffet, a corner/local shop and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self-parking
    • A 24-hour front desk, a vending machine and a lift
    • Free newspapers, a front desk safe and tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 90 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and free newspapers.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with hairdryers and shampoo
    • 42-inch HDTVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on 24 May 2026 start from AU$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG located?

Located in Bearden, this hotel is within 3 miles (5 km) of Bearden Antique Mall, Tennessee River and West Town Mall. West Hills Tennis Center and Third Creek Greenway are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 488 out of 789 reviews
Rating 8 - Good. 202 out of 789 reviews
Rating 6 - Okay. 55 out of 789 reviews
Rating 4 - Poor. 28 out of 789 reviews
Rating 2 - Terrible. 16 out of 789 reviews

Reviews

Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good Beds are comfy Rooms are clean Staff is nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kirk and Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room / facilities. Breakfast was exceptional. Will stay again !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Milagro

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and very clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and the staff was extremely nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, loved breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and a very good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Room clean, staff kind
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities
The hotel staff were courteous and suggested a few local restaurants for us to go to as soon as we arrived in the evening. Our room was clean and perfect for a good night's rest.The hotel lobby was decorated nicely for the holiday and the breakfast was delicious. Would recommend for an overnight or extended stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to access from the interstate. It was clean and the breakfast was good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and good breakfast
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service
The room was spotless. They had great food to choose from in the little pantry at check out. The breakfast had a lot to choose from. I loved that they had made little roses out of the toilet paper.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff was very friendly and polite. The location was in a good part of town near plenty of restaurants
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay – friendly staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and friendly, everything was clean, and the atmosphere was peaceful and comfortable — exactly what we were looking for. We truly enjoyed our stay!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Katlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Very quick check in and breakfast was delicious
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and i appreciated . The staff made me welcome also the staff at the front desk was excellent!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Location was convenient.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Clean room. Above average hotel breakfast. Only drawback was noise from the highway.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy to access, its staff very helpful and willing to help at any time. The room and the bathroom impeccable super hygienic Recommended
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, rooms were clean, and beds were very comfortable. Had good options for breakfast.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel with friendly staff
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Susan

Comfortable room and friendly staff.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean, comfortable place to stay with easy access to UT rec athletics fields.
Stayed 2 nights in Feb 2025