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Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Knoxville with free breakfast

Choose dates to view prices

Just minutes from the University of Tennessee, Extended Stay America Suites Knoxville West Hills offers practical comforts for travelers. Enjoy to-go breakfast, on-site laundry, in-room WiFi, outdoor grills for meals, and relax with a beverage in the lobby.

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Parking included
  • Air conditioning
The current price is AU$130
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 4 min walk - 0.4 km
  • Turkey Creek Shopping Center - 6 min drive - 10.5 km
  • University of Tennessee - 9 min drive - 16.5 km
  • Thompson–Boling Arena - 10 min drive - 17.5 km
  • Neyland Stadium - 10 min drive - 17.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk
  • ‪Chicken Salad Chick - ‬3 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Hotel near University of Tennessee
Extended Stay America Suites Knoxville West Hills provides amenities, such as free on-the-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Coffee/tea in reception, a vending machine and barbecues
  • A front desk safe, smoke-free property and a lift
Room features
All 72 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and microwaves

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Exterior

WoodSpring Suites Knoxville West

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very good, 471 reviews
The price is AU$143
includes taxes & fees
12 Nov - 13 Nov
WoodSpring Suites Knoxville West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Is Extended Stay America Suites Knoxville West Hills pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Extended Stay America Suites Knoxville West Hills?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Knoxville West Hills on 23 Nov 2025 start from AU$130.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Knoxville West Hills?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Extended Stay America Suites Knoxville West Hills?

Checkout is at 11 AM.

Where is Extended Stay America Suites Knoxville West Hills located?

Located in Bearden, this hotel is within a 10-minute walk of West Town Mall and Regal Downtown West. Regal Cinebarre West Town Mall and West Hills Tennis Center are also within 15 minutes.

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Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 196 out of 581 reviews
Rating 8 - Good. 126 out of 581 reviews
Rating 6 - Okay. 99 out of 581 reviews
Rating 4 - Poor. 79 out of 581 reviews
Rating 2 - Terrible. 81 out of 581 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

8/10 Good

Shaun

Liked: Staff & service, property conditions & facilities

OK. Hotel

Pretty decent hotel for the price
Stayed 1 night in May 2024

2/10 Terrible

Silvana

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, unsafe, hair in bed, wet shower, police in building due to some issues, basement room, broken appliances, dirty overall
Stayed 1 night in Aug 2025

2/10 Terrible

Penny

Liked: Staff & service
Disliked: Cleanliness, amenities
Location and my room was dirty, very poor housekeeping.
Stayed 1 night in May 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Well, I get in my room and there is piss and pubic hair that isn’t mine, all over the toilet and what I can only guess is semen along with burn marks on the sheets that haven’t been washed, so there’s that. Not to mention the homeless roaming the parking lot looking for things to take so I won’t be sleeping much tonight and instead watching my vehicle. I want my $84 back. This place is worth $35 a night MAX.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
Stayed 3 nights in Jun 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was attentive and caring. Went above and beyond to take care of my needs. I would definitely recommend this location!

2/10 Terrible

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud. Do not stay here.
Stayed 2 nights in Mar 2025

2/10 Terrible

bill

Disliked: Cleanliness, staff & service, property conditions & facilities
burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Sep 2023

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities

Buggy weekend!

Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!
Stayed 2 nights in Mar 2025

2/10 Terrible

David

I would not recommend unless you want to hear noises all night.
Stayed 1 night in Sep 2024

2/10 Terrible

Kate

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an overwhelmingly musty smell. Cleaning was limited; it appears they changed the towels and sheets and that was about it. The floors weren’t even swept and were filthy. The bed was creaky and uncomfortable. The faucet to turn the water on was broke off and just sitting in the side of the filthy tub. When I pulled the lever to turn on the shower head, mote water came out of the faucet than the shower head. It was bad enough I even wrote to corporate. Random, small issues aren’t a big deal, but this property is clearly neglected.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good for the money

Looking for an economical stay, you’ve found the place. Nicely tucked away with ample parking. Staff is quick to greet and check you in. Caution - if you struggle with stairs, this is NOT for you. There are a series of steps right off registration. Rooms are VERY spacious and accommodating. Generous kitchen and bathroom. The furniture is dated, but the bed is comfy. Good for a drive thru Knoxville.
Stayed 1 night in Jun 2024

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t stay here for the price.

Smelled awful. Likely people living there, loud arguing from guest's room next to us. Staff was accommodating to move our room which was quieter. Wouldn’t book there again. Worth about $20/night not what we paid.
Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets were dingy and i questioned whether they had even been washed.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness
There's no elevator but it's quiet.
Stayed 6 nights in May 2024

2/10 Terrible

John

Disliked: Property conditions & facilities
Poor maintained room, bathroom door would not close & latch because door hit jam, broken handicap bar with jagged metal edges which could cause a serious cut, entrance door sweep missing that has a 1 inch gap, main light cover hanging partially off, countertop molding coming off, dirty walls, hard bed, …….
Stayed 2 nights in Jan 2025

4/10 Poor

Julie

Disliked: Staff & service, amenities, property conditions & facilities
Bed spead was dingy people cussing outside my window people screaming in hall way
Stayed 1 night in Jul 2024

2/10 Terrible

Desiree

Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing was the clerk that checked me in. She was very nice and fast at checking me in. All the rest was bad: There was no toilet paper or holder. The sheets were stained red and brown. The sink and bathroom mirror had toothpaste residue. The toilet seat was dirty. The bathtub had a large pink mold ring around the drain, mold all over the tile, and soap scum on the tile walls. One of the side doors wouldn’t open at all (BIG fire safety hazard!) and another side door wouldn’t shut and lock. The property is dated which wouldn’t be so bad if it was at least clean and doors worked properly.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Liked: Staff & service, amenities, property conditions & facilities
Just a little iffy driving up. The entrance is not well marked. No one at the front desk.
Stayed 1 night in Oct 2022

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed at. Pull out couch was broken. My husband had to sleep on the floor so our kids could have the bed. The kitchen is empty. Nothing to use in the cupboards. There was a disgusting claw of an animal on the kitchen counter. Breakfast was a joke. I had to ask for coffee. It was all empty. Furniture was so uncomfortable and dirty.

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible-

This was terrible. I trust the reviews and had higher hopes than this. When we arrived, the couch bed was completely unusable. The closet was broken. The towels had stains and the bed sheets were stained. There were crumbs at the bottom indicating that the sheets were not changed between users. There was mold in the shower. Had we not gotten it at 12:30am, I would have left. The kids socks were black indicating that the floors were not clean. When sleeping it felt like bugs were crawling on us. Also, at night there was a BRIGHT light from outside. Overall terrible 100% do not recommend. Spoke with front desk about complaints and were told a manager would get back to me.
Stained sheets
Stained sheets
Used towel
Unusable couch bed- broken uppon arrival
Stayed 2 nights in Feb 2025

6/10 Okay

Kay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Price was good, but the room was very old. Counters and chair had nicks and damage. One kitchen drawer completely missing. kitchen sink dripped. A stove knob fell off on its own & couldn't be reattached. The security bar/latch on door was broken off. Bedside lamp had no bulb. There is no ice machine in this hotel. Sheets and towels were clean. A/C worked well. Front desk lady was friendly, available and helpful. Parking was free.
Stayed 1 night in Oct 2025