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"This place is UNBELIEVABLE. The best hotel I have ever stayed at. The staff was amazing. Top tier service. I also got a massage and a facial at their spa. I felt like I came out a whole new person. I definitely will stay here again and again when I come back to bali"

"Over all the properly was very good, very nice breakfast & beautiful pools. Check-in was horrible, we had 3 rooms one was available 1h before Check-in the second room I had to chase up and we checked in 30min past the check-in time. The third room wasn't available until 2.5h past the check-in time without any explanation. I had to ask for the management to explain what had happened without any explanation he extended checkout time for that room by 3h and organised a transfer to our next hotel. Majority of the staff on the floor was very helpful and good but not the check-in stuff. They need to improve the communication skills to the guests as specialy when guests pay top dollar for the stay."

"Great location, pool area, bars and restaurants great. The only downside was the beach and sea from the property, full of litter and plastic bottles."

"Staff were amazing. Extremely friendly and attentive. Plenty of loungers around all pool areas. Room was beyond our expectations. "

"The property is well maintained. Room was super clean and daily room cleaning is a nice thing to have. Breakfast buffet was awesome and had lots of options to choose from. Most importantly the staff was lovely and very friendly. Location is also great, near to beach where you can either walk or take the hotel shuttle. All in all the stay was incredible at Courtyard."

"Very luxurious beautiful hotel in Sanur. Walk 5 minute ro meeting point and take snorkeling boat to Nusa Penida. Lots of outside restaurants and shops on the streets."

"Property was great, everyone was very friendly. They’ll even help plan your taxis and expeditions! "

"We managed to score an amazing deal during school holidays so was thinking maybe it was too good to be true but no we were super impressed with the Hard Rock Hotel. Room was clean and spacious. We loved the pool area where they had so many activities for kids but also areas adults could chill. Happy hour cocktails and mocktails plus super friendly staff. We were doing an anniversary celebration plus our son’s 14th birthday and the hotel went above and beyond with a cake for each celebration aswell as singing happy birthday to him. Would definitely recommend and stay again - thanks for a great holiday! "

"Beautiful staff, great range of pools with lots of lounges, ability to order drinks poolside Breakfast was ample. Not walking distance to much so need to get taxi to go out or stay in resort except to say a couple of good restaurants across the road, along with 2 mini marts and a couple of beauty salins"