Kleinmutschen Holidays from AU$1,243

We overall enjoyed our 4 night stay. There was miscommunication at the start, where one male receptionist insisted over email that we had not paid for the room, and Expedia could not resolve the issue quickly. This caused unnecessary anxiety as we had to do remote check-in at night. The female receptionist the next morning helped to clarify that payments went through. The room is spacious, warm and clean. The tap was installed a bit funnily (rotates about 90 degrees instead of 180 degrees), but otherwise not much issue. Fire alarm went off one night but it was quickly resolved.

The room was spotless and beautifully decorated . The staff was knowledgeable and very courteous. It was a lovely stay

The Shower was broke? went down to the front desk two days in a row. Had reservations and needed to shower before going out. Had some one come on the second day that I reported it and he couldn't fix it. The offered me another room which I really had no time to pack my luggage and move to another room and was leaving the next day. they gave me a key to another room to shower.

The room was not as clean as we expected, it was old as the curtains were teared and the paint and furniture look old. The room temperature had to be supplemented by opening the windows as the air conditioning system was not working properly.

Loved our hotel the location meant we walked around and navigated buses to get to zscho