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"very beautiful hotel. The hotel is in very good condition, very comfortable beds and nice lobby/kitchen area. really loved the free coffee"

"My husband and I stayed one night and we had an amazing time. The onsen was spacious, clean, very comfortable, a beautiful scenery of nature. It was an absolute delight. The rooms were very clean, comfortable, cozy, very cute and we'll equipped. The dinner was the best meal we have had in Japan. Absolutely delicious! There was so much work into every bite, great flavor, beautiful presentation, amazing attention from the staff. We absolutely enjoyed our stay, the onsen, the dinner, everything. Simply perfect!"

"The onsen was just okay. I anticipated much better. The room was fine. What really bothered us was that they said that reservations made on Expedia do not support making a reservation for dinner. And, such reservations must be made at least 24 hours in advance. Thus, they would not serve us dinner. The ryokan (a hotel) is way up a hill. They have a shuttle bus but they will only provide a trip to and from the Kumano-Shi station before and after check in. So, we had to take a taxi to go to a restaurant for dinner and for the return. The cost isn’t high but it all adds up. So, we were disappointed."

"Beautiful setting, a real retreat to wind down in nature. "

"The air conditioner was not needed. We turned the heater on briefly and it worked very well. The washer and dryer were both great. The shower rooms and bathrooms were excellent. The beds were nice. We enjoyed our stay veryuch and would gladly stay there again. Also, the neighborhood was very pleasant for walking."

"clean room"

"Simply beautiful. The onsen was so wonderful and the community onsen was even better. The staff were absolute professionals and went above and beyond our expectations. The breakfast and dinner were as we expected. I really liked their tempura but i loved the sashimi. My partner loved the beer dispenser:) We feel a got the best deal!"

"staff is friendly and help me send my luggage"

"Great local food not michelin, great onsens! Beautiful location. But a bit overpriced. "