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"Close to highway and many good restaurants nearby"

"Standard business hotel, simple and not expensive."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Average hotel with good staff but very overpriced for what it offers."

"The perfect Ryokan! I will return! "

"The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money."

"Great staff, food, location and experience! "

"Thank you for having me!"

"Awanoyu is among one of those onsen ryokans we love the traditional ambience. Its open air spa is exceptional in the natural serenade!!"

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"good"

"Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating. "

"Breakfast TKG &curry is great!"

"A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!"

"We had a lovely stay. The staff were very hospitable and dinner on both nights was a brilliant experience. The private onsens were gorgeous. Highly recommend for a traditional Japanese stay."

"Really nice and clean hotel. Staff was very friendly. "

"Great location "

"We took japanese style bedroom but the futons were super thin so uncomfortable. The private onsen was a bit smelly making the experience less enjoyable. For the travel to reach the place, we struggle little to go by bus. For the positive, the staff was amazing and helpful, the breakfast has lot of varieties for everyone. The room was super clean, spacious and very beautiful. Spending time with dogs around was lovely... what an amazing concept hotel."

"Very nice and original place"