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"Great staff, food, location and experience! "

"Fantastic location,amazing river onsen and friendly helpful staff. "

"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."

"The beds and pillow were quite hard. Basic hotel"

"Great ryokan experience. Serene and great rooms and atmosphere "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"We had a lovely stay. The staff were very hospitable and dinner on both nights was a brilliant experience. The private onsens were gorgeous. Highly recommend for a traditional Japanese stay."

"トイレ付きの和室を利用しました。子連れにはトイレ付きで正解でした。どこも清潔感があり快適に利用できました。ご飯も美味しかったです。朝食のパンがとても美味しくて、いつもご飯派の娘も喜んで食べていました。ホテルと違う部分はありますが、とてもリーズナブルですし満足です。わんちゃんも可愛かったです！"

"Nice and warm hospitality"

"Pleasant and polite staff who is helpful."

"Easy to park. Wife would give it 4 stars. 6 yr old would give 5 stars for the rock climbing wall. No lift for 2nd floor rooms and would have life more space to open suitcases but overall nice place to stay."

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"部屋が古くて狭いので2部屋使わせてくれたが不便"

"THE FOOD SO GOOD"

"Very nice kind staff and clean"

"Our experience with this hotel was overall good! Staff was kind and friendly, facilities were a little dated and the lighting inside the room needs updating, pure white light is not the most pleasant, however the traditional Japanese bedroom experience was very cool! Breakfast was also awesome! That alone made this experience super cool!"

"Hotel owner is very nice, it is a cozy little guest house. Kamikochi is a beautiful place, definitely recommend this place."