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"You get what you pay for and this hotel could be a 3-star but because of no staff in charge of presentation of the property, it hovers between 1 & 2 star level. It looks like absentee owners, who do no oversight of the hotel, but just use it as an investment money-earner. Pros: * Wifi works very well. You will want it because Tata cable system has NO channels for foreigners to watch; it is a pay-per-vew system that needs an account to view. If you have a laptop, bring or buy an HDMI cable to use with the TV. * Bedding is generally clean * Staff are generally nice but don't look experienced with international guests & expectations; helpful for arranging car transport, etc. * Breakfast eggs offered are good for protein nutrition. Things to improve: * Mop all the public hallways every day or at least every 2-3 days. All that beautiful polished marble flooring looks very shabby when covered with dust/dirt. * Get some Dettol and wipe down grimy dust off of room furniture and windows; if there are marks on furniture fabric, clean them off before giving room to guests. * If the small floor mat next to the bed has burn marks on it, throw it out and go buy a new one. These are only Rs 300-500 in the market so there is no excuse except poor hotel self-esteem to show and insult guests such a poor state of affairs. Offer non-smoking rooms if guests are damaging items in smoking rooms. * The breakfast needs a bit more work. Overall, a little improvement would go far for improvements"

"Excellent hotel and Parry ( manager ) as well Amit provided excellent customer service. Stayed 3 more nights!"

"Food was good, facilities were clean but at 3am, despite the air conditioning being on, the temperature in my room increased to 26+ degrees celsius. The hallway temperature increased to above 30 degrees celsius making it extremely uncomfortable. There was no fridge in my room but was clean. The maintenance engineer advised me that the a/c system gets turned off at night. Staff attempted to be helpful. I then booked another hotel closeby."

"Very friendly staff. Clean and large room. Breakfast very good. Definitely recommended."

"Eldrin, Biseta, Ronan, and Shiv Sir were great hosts! Thank you!"

"Limited"

"Room was clean"

"Yes "

"Beautiful property. Very carefully selected artefacts. Takes you back to colonial era. The staff were outstanding. They compliment the property very well."