Kisap Holidays from AU$1,676

Great resort with great staff. My only issue was the temperature of the room and how dry the air was in my room. I also asked to book an airport transfer the day before, but the morning of they didn’t order it. So I had to resort to a Grab which turned out to be cheaper. Overall the staff was very friendly

I had an amazing time . Everyone was kind and welcoming

We paid for a sea view room, however the music in the evening was very loud even with windows shut. We opted to downgrade the following day to a room at the back with jungle view, which was much better. The rooms are okay, basic and could do with a refresh. The pool area is okay, plenty of sunbeds available. The hotel overall was okay but felt more 3* than 4*.

Nice spacious room, good food and very friendly and accommodating staff. We loved our stay there!

The resort was beautiful, beach and pools were good and plenty of comfortable sun-loungers and fresh towels. Breakfast was good with a vast array of cuisines to please the many cultures staying at the hotel. Location was perfect for a beach still into town. Rooms were spacious and well appointed. We had a sea view room with balcony. However, the downside was that you could hear what was going on in the rooms above and to the sides of ours. General noise (children crying, prayer time, moving around) we could cope with but we had two nights of being kept awake by inconsiderate neighbours above us who were banging doors and cupboards and arguing, so much so we rang reception at midnight to complain. Nothing was done unfortunately until we raised it with the duty manager again the following day and we moved rooms. It did taint our experience as we were hoping for a relaxing stay and it was the most expensive hotel of our trip. The staff were helpful however and as the buildings are wooden, you are going to get some noise but this was beyond acceptable. So I would say you are at the mercy of your neighbours to a certain extent.