Apartments in King William

"Great!"

"We love staying here"

"My sons felt unsafe which is quite the statement for 2 adult veterans. They stated that the room was fine for the night but wouldn't want to stay longer than that. They left at 2am and continued their trip because of the noise just outside their door at the hotel. "

"Quiet, good size room, nice staff. "

"Hotel was very clean and staff were all very nice"

"The quote literally made us wait until exactly 4 to check in after a two hour drive. We specifically chose this hotel for the location and hot tub availability. Extremely disappointed to find it was not working. No one told us, and there wasn’t a sign so we got dressed and went down stairs to step into an ice cold “hot tub”. Then we found one of the water bottles for purchase they leave on the desk in the room had been drank from. Very disappointing and frankly gross. "

"Elevator was out of order, staff wanted to put me on the 6th floor. They have a really bad roach problem "

"This place is how a hotel should be. It was absolutely fabulous from beginning to end. Staff is wonderful. Hotel is gorgeous. Rooms are clean, updated and nice."

"We have stayed at this Hyatt multiple times and it has clearly gone downhill since our last stay! No one informed us this hotel is being renovated and it made a big difference in the non-clean state. I booked in advance and should have been told about this as it would've affected my decision to stay there after what we experienced. Even without the construction messes, the staff was not friendly, some were downright rude (as if asking a simple question was awful), the free breakfast was not good, the shower barely worked, the sink was clogged, there weren't enough charging areas with USB's, etc., etc., etc. We were NOT happy with our stay and will not be staying there next tine we're in town! We are people who give others the time of day and are quite patient. So for us to say we're done with Hyatt says alot! Our advice stay elsewhere!"