Superior Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews of Red Roof Inn Dahlgren - Naval Base

2 out of 5
Red Roof Inn Dahlgren - Naval Base
4661 James Madison Pkwy, King George, VA

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 316 reviews" "
Rating 8 - Good. 81 out of 316 reviews" "
Rating 6 - Okay. 46 out of 316 reviews" "
Rating 4 - Poor. 20 out of 316 reviews" "
Rating 2 - Terrible. 31 out of 316 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Business traveller
Liked: Cleanliness, staff & service
I booked the king sized bed with kitchenette room. It didn't have enough lighting- just the ceiling light at foyer/entrance and a floor lamp by the bed. The room was too dark
Stayed 1 night in May 2024
Response from Kamaria RediResponse Specialist on 8 May 2024
Dear Francisco,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DAHLGREN - NAVAL BASE. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the situation you mentioned regarding the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

10/10 Excellent

jaryel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, great breakfast easy check in and check out
Stayed 2 nights in Apr 2024
Response from Xao RediResponse Specialist on 27 Apr 2024
The team at our ed Roof Inn Dahlgren - Naval Base would like to thank you for sharing your feedback with us, Jaryel. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our friendly staff and great breakfast, along with our easy check-in and check-out processes delighted us.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Adeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it since its close to the naval base, we had an enjoy stay!
Stayed 3 nights in Apr 2024
Response from Xao RediResponse Specialist on 23 Apr 2024
Hi Adeline,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Dahlgren - Naval Base with us. It was so rewarding to see that we earned your 5/5 score with our location's close proximity to the naval base. Red Roof strives to provide guests with a great experience, so seeing that you enjoyed your stay was especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms dont look like they do online there was hair hanging from hets in tub shower was so dirty with soap scum, dirt ring around toliet, floor had crumbs, non smoking room but burn holes in blanket, mi rowave was dirty, around the property was dirty trashy looking. My husband and I drove 75 niles from out of town to come there then turn around and had to leave.Other customers was was complaining as well of how the employee was unprofessional and racists. Wouldnt recommend to anyone.
Stayed 1 night in Apr 2024
Response from Chirell RediResponse Specialist on 15 Apr 2024
Dear Jessica,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dahlgren - Naval Base. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with unclean bathroom areas, holes in blanket, poor customer service and the other concerns you described. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dannielled Rediresponse Specialist on 13 Apr 2024
Hello Gail, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DAHLGREN - NAVAL BASE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always had a pleasant stay and never seen any bed bugs in any of the rooms ive stayed in. Ive stayed here at least seven times in the last 2 years. This hotel is very reasonable priced. The decor is very comfortable and pleasant.
Stayed 2 nights in Mar 2024
Response from Kerry-Lee RediResponse Specialist on 28 Mar 2024
Dear Christine,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DAHLGREN - NAVAL BASE. I was happy to read you always have a pleasurable stay with us. You also mentioned your room was bug-free, our rates were reasonable, and the decor was pleasant and very comfortable. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Feedback from our guests is always welcome at as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

4/10 Poor

Charlotte

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I enjoyed the jacuzzi however the bottom must have been repainted because when sitting you could feel the roughness of the paint bubbles. Also, we had adequate three towels two hand towels and one wash cloth. When I asked front desk for more she did believe that I was lacking so she literally walked into my room without the wash cloths to count before returning with three to had to our one. She also asked why do we need that many. I politely explained two people need two wash cloths. One for the body and one for face. Most hotels will always have 4 towels, 2 hand towels, and 4 wash cloths. Now I felt demeaned and that this is the way a typical guest is treated. I was treated like an undesirable guest. Not to mention a $150 hold on my credit card at check in because I had the jacuzzi room which I should have been informed prior to pre payment on line. All in all I may give them another chance when in that area again.
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on 23 Mar 2024
Dear Charlotte,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DAHLGREN - NAVAL BASE. At Red Roof we are happy to know that you were pleased with jacuzzi. However, as it relates to your comment of the limited towels/wash cloth, the comfort of the bottom of the jacuzzi and any other concerns that you mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

6/10 Okay

Jasper

Stayed 2 nights in Mar 2024
Response from Carla RediResponse Specialist on 5 Apr 2024
Hello Jasper, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dahlgren - Naval Base and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Daxx, Darby

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property needs a full rehab. There were holes in the walls, vinyl flooring not installed creating trip hazards, damaged/defective smoke detectors and a general overall feeling of dirtiness.
Stayed 2 nights in Nov 2023
Response from Recordo Rediresponse Specialist on 2 Mar 2024
Hey Daxx,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dahlgren - Naval Base. It's saddening to hear that your stay fell short of your expectations due to a poorly installed flooring, a damaged wall, along with other highlighted concerns. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About a 20 min drive to colonial beach. Convenient shopping across the street.
Stayed 2 nights in Feb 2024
Response from Tianna RediResponse Specialist on 12 Feb 2024
Hello Tammy, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Dahlgren - Naval Base. It's great to see you enjoyed your stay, resulting in a 5/5 score. It is so rewarding to read that you enjoyed the convenience our location brought to your travels. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Red Roof Management

10/10 Excellent

Devynn

Stayed 1 night in Feb 2024
Response from Tianna RediResponse Specialist on 12 Feb 2024
Hello Devynn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dahlgren - Naval Base and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Tyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love’d the stay here it felt very homie and roomie! I ecpecially loved the Direct TV! Other than the small stains on the comfoter which wasn’t major the stay was amazing! Would come back again!
Stayed 2 nights in Feb 2024
Response from Adraine Rediresponse Specialist on 6 Feb 2024
Dear Tyra,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DAHLGREN - NAVAL BASE. It is great to read that you found the room to be spacious and that our hotel felt like home. We apologize for the stains that were on the comforters. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Good

James

Liked: Cleanliness, staff & service
Room was very clean. It’s a good deal for the price. Things are outdated, like the bathroom floor tile is broken and missing grout and the tub slip liner was ripped and sticking up although we didn’t use the shower. The bed was clean and comfortable. The room was quiet. Didn’t hear anything from the neighboring rooms. I would recommend this hotel.
Stayed 1 night in Feb 2024
Response from Adraine Rediresponse Specialist on 5 Feb 2024
Dear James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DAHLGREN - NAVAL BASE. I am happy to read that you found your room to be very clean and that it was a very good deal for the price. Please accept our sincere apology for the bathroom tile that was broken and the other concerns you described. I will surely communicate this feedback with our management team so that they are able to investigate and address your concerns. In the future we recommend that you communicate all other issues to our front desk staff so that they are able to ensure you are comfortable. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
The most was the courtesy, the rooms were clean SS. The service was like being at home
Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on 3 Feb 2024
Hi Gail,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Dahlgren - Naval Base with us. It was so rewarding to see that we earned your 5-star score with our clean rooms and that the service was to your liking. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

6/10 Okay

Mary

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Oshane RediResponse Specialist on 22 Jan 2024
Hello Mary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DAHLGREN - NAVAL BASE and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Ginger

Business traveller
Liked: Staff & service
Thank god
Comfortable good for price and friendly. I left my if and when I walk in the guy behind the counter said hey you left this like he knew me as a personal friend very welcoming
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on 21 Jan 2024
Hi Ginger,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Dahlgren - Naval Base with us. It was so rewarding to see that we earned your perfect score with our welcoming staff and our good prices. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing
Stayed 2 nights in Jan 2024
Response from Chevanese RediResponse Specialist on 20 Jan 2024
Thank you, Stephanie, for taking the time to write a review of your stay at the Red Roof Inn Dahlgren - Naval Base. It's wonderful to hear that everything was great on your stay with us, resulting in a 5/5 score. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Mary

Stayed 1 night in Jan 2024
Response from Adraine Rediresponse Specialist on 5 Feb 2024
Hello Mary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DAHLGREN - NAVAL BASE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Good

Katlin

Stayed 2 nights in Jan 2024
Response from Xao RediResponse Specialist on 11 Jan 2024
I appreciate the time that you took to share your sentiments with us, Katlin. Our team at the Red Roof Inn Dahlgren - Naval Base appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

8/10 Good

Daniel Lee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was very dirty. Sheets and blankets were soiled even at 4 a Queen sheet. And that's still had stains on it.
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on 5 Jan 2024
Thank you for sharing your feedback with us, Daniel. The team at the Red Roof Inn Dahlgren - Naval Base was pleased to know that your stay resulted in a 4/5 score. However, you made mention of the dirty room and the soiled linens. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays.Regards,Red Roof Management

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Red Roof Inn because they allow us to bring our dogs.
Response from Kamaria RediResponse Specialist on 31 Jan 2024
Dear Walter,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAHLGREN - NAVAL BASE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were able to take advantage of our pet friendly policy prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Red Roof Management

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Red Roof Inn because they allow us to bring our dogs. That’s most important when traveling. Thank you RRI
Stayed 1 night in Dec 2023
Response from Kamaria RediResponse Specialist on 31 Jan 2024
Dear Walter,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAHLGREN - NAVAL BASE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were able to take advantage of our pet friendly policy prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away from Home
ALWAYS have a GREAT stay at Red Roof in Dahlgren! HOME away from HOME! Very CLOSE to my family and TERRIFIC location! WONDERFUL staff too! Was DISAPPOINTED though that the Breakfast Room was CLOSED! LOVE the breakfasts there!
Stayed 2 nights in Dec 2023
Response from Dannielle Rediresponse Specialist on 30 Dec 2023
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAHLGREN - NAVAL BASE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great service, convenient location here at Redroof. We apologize for not being able to accommodate you for breakfast. In regards to breakfast, it is not an offered amenity at our location. However, we are located within close proximity to restaurants you are able to enjoy. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Red Roof Management

8/10 Good

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it
Good hotel at a reasonable price. We'd stay again, especially since they are pet-friendly.
Stayed 1 night in Dec 2023
Response from Sharma RediResponse Specialist on 26 Dec 2023
Thank you for taking the time to write about experience at the RED ROOF INN DAHLGREN - NAVAL BASE. Holly, I am delighted to read that you had a great encounter with us and we truly appreciate your kind remarks about you found our hotel to be good at a reasonable price, you were pleased with our pet-friendly policy, and you would be staying at our location again. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Holly, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Antonio RediResponse Specialist on 5 Feb 2024
Hello Dawn,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DAHLGREN - NAVAL BASE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

6/10 Okay

Mary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tianna RediResponse Specialist on 17 Dec 2023
Hello Mary, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Dahlgren - Naval Base appreciate your 3/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

6/10 Okay

William

Travelled with family
Good sized room. No chairs.
Stayed 1 night in Dec 2023

10/10 Excellent

alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice professional staff
Stayed 1 night in Dec 2023
Response from Dannielle Rediresponse Specialist on 5 Dec 2023
Dear Alvin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAHLGREN - NAVAL BASE. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the nice, professional staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 Poor

KAREN

Travelled with family and small children
Liked: Staff & service
my daugther and grandkids stay there for thanksgiving holiday. That was Nov.23-25 of 2023.They stayed there one night on 23th now they have rashes all over them and still itching plus small looks like bites.She didn't want to go back.The place look cleaned and staff was very nice.I don't like to say but something not right here.They are still still itching and broke out.
Stayed 2 nights in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on 28 Nov 2023
Dear Karen,Thank you for telling us about your recent visit to RED ROOF INN DAHLGREN - NAVAL BASE. It's good to read that our nice staff met your standards. However, the distasteful situations you brought to our attention were truly disheartening to read. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Oniel Rediresponse Specialist on 23 Nov 2023
Hi William,Thank you for taking the time to write a review of your stay at the Red Roof Inn Dahlgren - Naval Base. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 Poor

Michael, bryantown

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from OnielRediresponse Specialist on 22 Nov 2023
Hi Michael,We are sorry you had a less than satisfactory experience, prompting your 6/10 rating following your stay at the Red Roof Inn Dahlgren - Naval Base. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Glenn

Travelled with family
Liked: Staff & service, amenities
This property is fairly nice but the house keepers take really long to come clean the rooms for room service.
Stayed 1 night in Nov 2023
Response from Linton Red Roof Management Rediresponse Specialist on 15 Nov 2023
Dear Glenn,Thank you for telling us about your recent visit to RED ROOF INN DAHLGREN - NAVAL BASE. It's good to read that our properly was fairly nice. However, you indicated that the lengthy wait for room service was less than ideal. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excellent

ferman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Response from Devorine Red Roof Management on 12 Nov 2023
I appreciate your comments regarding your recent stay at the Red Roof Inn Dahlgren - Naval Base, Ferman. Red Roof aims to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excellent

Antoniqua

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Nov 2023
Response from Devorine Red Roof Management on 12 Nov 2023
Hi there Antoniqua!Thank you for being our guest. Everyone here at the Red Roof Inn Dahlgren - Naval Base was proud to see your 5/5 score. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs all rooms we got
Stayed 3 nights in Nov 2023
Response from YM on 6 Nov 2023
Dear Guest,As we all know, BB is the biggest issue in hospitality industry , but it doesn't mean all rooms will have BB.As far as we know, you stayed with us in room 114 for 3 nights and you never mentioned anything regarding this issue.

10/10 Excellent

Kathryn

Travelled with partner
Liked: Staff & service, amenities
The room wasn't as clean as I would like and there were several places where the paint had chipped. The bathtub wasn't as clean as I would like. The staff was very friendly. I was especially impressed with the helpfulness, friendliness and kindness of the lady who ran the breakfast service.
Stayed 1 night in Nov 2023
Response from YM on 6 Nov 2023
Dear Guest,Thank you for your positive feedback.We are working on this detail paint project so any of our future guest will have better experience.Looking forward to serving you during your future visit in the area.

8/10 Good

Monique

Stayed 1 night in Oct 2023
Response from Oniel Rediresponse Specialist on 22 Nov 2023
Hi Monique,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Dahlgren - Naval Base. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was what we expected for the price- needs some more decor in the rooms and very stark but acceptable. Front staff was great breakfast pretty good and location was very good. We only stayed for one night and it was fine for what we needed .
Stayed 1 night in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on 29 Oct 2023
Thank you for sharing your feedback with us, Michael. The team at the Red Roof Inn Dahlgren - Naval Base was pleased to know that you were fond of our great staff and good breakfast. However, you made mention of adding more decor to the rooms. As such, your sentiments may be kept into consideration.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

L

Stayed 1 night in Oct 2023
Response from Abigail Red Roof Management RediResponse Special on 27 Oct 2023
Hello L,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dahlgren - Naval Base and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

10/10 Excellent

L

Stayed 1 night in Oct 2023
Response from Abigail Red Roof Management RediResponse Special on 21 Oct 2023
Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dahlgren - Naval Base and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Oniel Rediresponse Specialist on 18 Oct 2023
Hi Valued Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn Dahlgren - Naval Base. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay when working in the area, fair
Stayed 2 nights in Oct 2023
Response from Xao Red Roof Management RediResponse Specialist on 15 Oct 2023
Thanks for sharing your feedback with us, David. The staff at our Red Roof Inn Dahlgren - Naval Base was elated to see that we earned your 8/10 score. You mentioned some highlights, such as our location being a good place to stay and that your experience was fair, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on 11 Oct 2023
Thank you for sharing your 5/5 rating with us, Patrick. Our staff at the Red Roof Inn Dahlgren - Naval Base was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

2/10 Terrible

Teresa

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Tianna RediResponse Specialist on 2 Oct 2023
Hello Teresa,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dahlgren - Naval Base and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Douglas

Stayed 1 night in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on 28 Oct 2023
Thank you for sharing your 5/5 rating with us, Douglas. Our staff at the Red Roof Inn Dahlgren - Naval Base was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice we even arrived early and the were very accommodating I would definitely recommend
Stayed 1 night in Sep 2023
Response from Sashauna Red Roof Management on 25 Sept 2023
Dear Sonja,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Dahlgren - Naval Base. I'm so glad we earned your 5/5 score. I was thrilled to see you were pleased with our extremely nice and accommodating staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sashauna Red Roof Management on 25 Sept 2023
Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dahlgren - Naval Base and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

4/10 Poor

Howard

Disliked: Property conditions & facilities
The latch on the door did not work. The bed was very stiff and the under sheet had stains. It was not a good experience.
Response from Tianna RediResponse Specialist on 23 Sept 2023
Hello Howard,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dahlgren - Naval Base. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the latch on the door that did not work, the stained sheets and that the other highlighted concerns that hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you.I have shared your feedback with management to ensure that your concerns are addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Tianna RediResponse Specialist on 19 Sept 2023
Hello Stephen,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dahlgren - Naval Base and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

Mike

Liked: Cleanliness, staff & service
The only criticism is that the room was a little musty smelling.
Stayed 2 nights in Sep 2023
Response from Tianna RediResponse Specialist on 19 Sept 2023
Dear Mike,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Dahlgren - Naval Base. It's great to see we earned your 4/5 score however, I sincerely apologize for the odor of the room as you described. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist