All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The office was closed at 8 pm, we could not get our room
Carmen
Stayed 1 night in Apr 2024
Response from GM, Arius S on 16 May 2024
Hello Carmen,We sincerely apologize for the inconvenience. We definitely understand your frustration. Please allow us to assist you with this matter.Our office does close at 8pm Monday through Friday & 5pm Sunday & Saturday. However, there's a manager on site and there is an after-hours number available for guest to always reach someone. I would love to resolve this matter with you! Please reach out to me at your earliest convenience or feel free to reach me at the property directly to further discuss. Looking forward to hearing from you soon. Once again, we apologize for the inconvenience.Property Contact (254) 946-5100Direct Contact (254) 658-2170Arius SowellsGeneral Manager
8/10 Good
Kriztell C, Bellevue
22 Apr 2024
Kriztell C
Stayed 2 nights in Apr 2024
10/10 Excellent
Kriztell C, Bellevue
Business traveller, Travelled with pets, Travelled with partner
Great the hotel to stay
only thing was the doors if you forget your key you gotta wait until someone comes and takes like 30 min to arrive there’s no people at the front desk during evening so that’s the only issue bedside that it’s perfect
Kriztell C
Stayed 2 nights in Apr 2024
Response from GM, Arius Sowells on 23 Apr 2024
Hello Kriztell,Thank you for your feedback. We really happy to hear that you enjoyed your stay with us! We hope to see you again soon!
10/10 Excellent
Brooke
14 Apr 2024
Brooke
Stayed 2 nights in Apr 2024
Response from GM, Arius Sowells on 6 May 2024
Thank you for your review, Brooke! We hope to see you again soon.