M Apartments & Hotel is where luxury meets convenience. Treat yourself to a rejuvenating massage at the spa, take a refreshing dip in one of the 2 outdoor pools or children's pool, and stay connected with free in-room WiFi. Savor fine dining at The Restaurant and unwind with dry cleaning/laundry services and concierge services.
Kigali is home to M Apartments & Hotel. The area's natural beauty can be seen at Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village, while Talking Through Art and Ivuka Arts Kigali are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or BK Arena. Visit our Kigali travel guide
KN1 1st avenue, Kigali, Kigali City
What's nearby
Kigali Convention Centre
4 min drive - 3.0 km
Mambas Club
17 min walk - 1.5 km
Union Trade Center
17 min walk - 1.5 km
Ntarama Church
3 min drive - 2.3 km
Kigali Heights
4 min drive - 2.7 km
Getting around
Kigali (KGL-Kigali Intl.)
24 min drive
Restaurants
Question Coffee
9 min walk
Boho
5 min drive
Kivu Noir Café
5 min drive
Soy Asian Table
5 min drive
The Bistro
10 min walk
About this property
M Apartments & Hotel
Property highlights
At M Apartments & Hotel, you can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour business centre.
You'll also enjoy perks such as:
2 outdoor pools and a children's pool
A lift, a gift shop and tour/ticket information
A 24-hour front desk, luggage storage and a porter/bellboy
A banquet hall, 8 meeting rooms and concierge services
Room features
All 116 rooms include comforts, such as premium bedding and furnished balconies, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
Free tea bags/instant coffee and electric kettles
Bathrooms with rainfall showers and free toiletries
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage and a carport
Food and drink
Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
M Hotel Coffee Club
The Bar
Things to do
2 outdoor pools
Children's pool
Family friendly
2 outdoor pools
Children's pool
Laundry facilities
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Business services
24-hour business centre
8 meeting rooms
Conference centre (2,000 square foot of space)
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
In-room roll-in shower
Lift
Phone accessibility kit
Portable hoist available
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
Banquet hall
Communal living room
Designated smoking areas (fines apply)
Room amenities
Bedroom
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
Food and drink
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee
More
Air conditioning
Policies
Check-in
Check-in start time: 12:30 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Check-out
Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Late check-out fee: 50 per cent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
M Apartments & Hotel Hotel
M Apartments & Hotel Kigali
M Apartments & Hotel Hotel Kigali
Frequently asked questions
Does M Apartments & Hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:30 AM to 10:00 PM.
How much does it cost to stay at M Apartments & Hotel?
As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at M Apartments & Hotel on 18 Mar 2026 start from AU$286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is M Apartments & Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at M Apartments & Hotel?
Check-in start time: 12:30 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.
What time is check-out at M Apartments & Hotel?
Checkout is at 2:00 PM. Late check-out is available for a 50% fee (subject to availability).
Where is M Apartments & Hotel located?
Situated in Kigali, this hotel is within 2 miles (3 km) of Union Trade Center, Gikondo Market and Kandt House Museum of Natural History. Ntarama Church and Kigali Business Centre are also within 3 miles (5 km).
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Reviews
M Apartments & Hotel Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Amenities
9.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Dobbie
24 Oct 2025
Liked: Staff & service
The hotel was average compared to some of the hotels in the area. The breakfast menu could use some improvements. The staff was friendly and very helpful the location of the hotel was good central to many other amenities.
Dobbie
Stayed 4 nights in Oct 2025
Verified
2/10 Terrible
Verified traveller
24 June 2022
SCARY EXPERIENCE
We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .