Highlands Suites Hotel creates a serene retreat in Remera with its garden views and outdoor pool. Guests start their day with a breakfast buffet, rejuvenate with sauna treatments, and connect via in-room WiFi. The helpful staff assists visitors in discovering nearby attractions.
Remera, a neighbourhood in Kigali, is home to Highlands Suites Hotel. Kigali Business Centre and Kigali Heights are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village. Ivuka Arts Kigali and Inema Art Center are also worth visiting. Visit our Kigali travel guide
An outdoor pool, a restaurant and a fitness centre are available at this aparthotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include a balcony and 24-hour room service.
Highlands Suites Hotel offers 36 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Free buffet breakfast available daily 6 AM to 10 AM
24-hour room service
A bar/lounge
A restaurant
Bathroom
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Living spaces
Living room
Separate sitting area
Entertainment
Flat-screen TV with digital channels
Outdoor areas
Balcony/patio
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business centre
Conference space
Desk
Meeting rooms
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Designated smoking areas
Services and conveniences
Daily housekeeping
Iron/ironing board
Limited-hour front desk
Luggage storage
Safe
Safe at front desk
Vending machine
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
36 units
Garden
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 6:00 AM - 5:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 3 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Airport shuttle fee: USD 15 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Highlands Suites Hotel Kigali
Highlands Suites Kigali
Highlands Suites Hotel Kigali
Highlands Suites Hotel Aparthotel
Highlands Suites Hotel Aparthotel Kigali
Frequently asked questions
Does Highlands Suites Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Highlands Suites Hotel?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Highlands Suites Hotel on 13 Mar 2026 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Highlands Suites Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Highlands Suites Hotel?
Self-parking is free at this property.
What time is check-in at Highlands Suites Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Highlands Suites Hotel?
Checkout is at 11 AM.
Does Highlands Suites Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 15 per vehicle applies.
Where is Highlands Suites Hotel located?
Located in Remera, this aparthotel is within 1 mile (2 km) of Rwanda Development Board and Kigali Golf Club. Stade Amahoro and BK Arena are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Highlands Suites Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.6
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
10 - Excellent
2
Rating 8 - Good. 2 out of 4 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
8/10 Good
Wanda Denise
16 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff.
Wanda Denise
Stayed 7 nights in Dec 2025
10/10 Excellent
Rainer
12 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wellness and massages were very good!
Very, very friendly staff, specially at the restaurant!!
Very good gym!
Rainer
Stayed 3 nights in Jan 2026
8/10 Good
Chidinma Lois
18 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is recommended. It's location is great, clean rooms and pool. The staff are generally very polite and helpful.