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Reviews of Hotel an der Hörn

3 out of 5
Hotel an der Hörn
Gablenzstraße 8, Kiel, SH

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 278 reviews" "
Rating 8 - Good. 127 out of 278 reviews" "
Rating 6 - Okay. 61 out of 278 reviews" "
Rating 4 - Poor. 10 out of 278 reviews" "
Rating 2 - Terrible. 10 out of 278 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
charged me double for my stay and haven't paid me back until now despite asking me for my bank account....
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Typical main land Europe hotel. No lift (room 3 stairs up) and small (set in attic). No tea/ coffee making facility and poor wifi. The published "parking" was in a garage below the hotel. Very very awkward to park and very little room to get out of the parked car.
Stayed 1 night in Sep 2019

8/10 Good

Sharon

Liked: Staff & service, room comfort
One night stay
Great place for a one night stay before a cruise, 5 minutes walk from the station. The rooms are a bit dated but do the job. Breakfast was ok.
Stayed 1 night in Sep 2019

10/10 Excellent

Sarah, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for 1 night stay before starting cruise. Breakfast was great.
Stayed 1 night in Jul 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm coming back to Kiel
Smooth check in, very friendly staff. Andreas tended bar and was more than happy to exchange stories. A wonderful visit.
Stayed 1 night in Nov 2018

8/10 Good

Karina Kristensen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with great breakfast buffet. Walking distance to quayside, high Street and train station.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Kiel
Nice breakfast. The room was large, very comfortable beds. Our room had a balcony which we didn’t use due to the weather.
Stayed 1 night in Jun 2018

10/10 Excellent

seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rob, Egham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night near town centre
All staff were friendly and helpful (and spoke English). The room was a very good size with a nice balcony. The buffet breakfast was good value with a good choice including hot food (eggs / sausages and bacon) as well as all the normal cold selections. There was also a nice outdoors area where you could relax. Overall the hotel was good value and it is located close to the town centre. The bathroom was a little small with only a shower and no bath.

8/10 Good

Hilary, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keeping an eye on Kiel.
We received a very warm welcome. We loved our room which was absolutely enormous and had a balcony so we could keep an eye on all the trains, boats and traffic on the bridge. The breakfast buffet was good, although they were a bit slow with replenishing it when it ran out. The WiFi connection was poor. The beds were comfortable.

8/10 Good

Bill, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reasonably priced hotel near RR station.
Easy walking distance from Kiel railroad station of about 5 blocks. Very clean. Be prepared though...no elevator and a four story hotel! Many restaurants and services within walking. You can rent bike next to RR station.

8/10 Good

Murray & Helen, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
An der Hoorn
Food was good, service was friendly, but occasional problems with reception staff not speaking English. Younger staff were much better. No lift, so cases need to be carried up stairs. Rooms were enormous and comfortable. The double bed was a pair of comfortable king-sized single beds pushed together. No safe in rooms. Situation: The hotel is very close to rail and harbour.

2/10 Terrible

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disapointing
When we arrived at the hotel the booking was not OK (the booking was confirmed by Hotels.com). The person in the reception could only speak German. The hotel room: dusty/dirty floors, smell of cigaretts, very 80's colors on walls an curtains. We planed to stay for two nights, but we left after the first night. I can't understand why this hotel can be rated so high.

8/10 Good

Birgit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Leider gab es keinen Aufzug und wir mussten in die 4 Etage.Die Tiefgarage war sehr schwierig zu erreichen und man musste sein Auto auf einer Schrägen einparken.Der Service war sehr freundlich und nett.Die Zimmer sehr groß und mit Balkon.Das Bett sehr bequem und groß
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rigtig godt til prisen , med fin afstand til citi
Stayed 2 nights in Oct 2020

6/10 Okay

Torsten

Stayed 2 nights in Oct 2020

8/10 Good

Lars

Liked: Cleanliness, staff & service, room comfort
Perfekt läge för vår nöjes tripp
Stayed 2 nights in Sep 2020

6/10 Okay

Tina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Das Hotel ist in Ordnung, allerdings ist die Rezeption an 16 Uhr nicht mehr besetzt. Danach die wenigstens eine Nummer für Notfälle hingelegt werden. War leider nicht der Fall.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Gülten, Frankfurt

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Das Team beim Hörn war immer sehr freundlich, besonders der Herr an der Rezeption, klasse Betreuung. Kritik muss ich am Repertoire des Frühstücksbuffet machen, sehr wenig Gemüse, kaum Obst oder Tomaten. Honig hat auch gefehlt, wenig Abwechslung.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super. Frühstück war super. Super auswahl und es wurde nach gepackt
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Carsten ytting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
god hotel med fin betjening
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Die Zimmer waren nicht wirklich sauber, Spinnweben, Staubmäuse und anderer Schmutz waren nicht zu übersehen! Vor allem in der Toilette (ich hatte noch die „Bremsspur‘‘ vom Vorgänger drin) und dahinter. Dusche veraltet, Fugen keimig, Lüftung versifft. In den Betten waren lange, dunkle Haare..hat von uns aber niemand. Wirklich wohl haben wir uns nicht gefühlt. Ein Highlight war das Frühstücksbuffet. Eine schöne Auswahl, für jeden was dabei. Auch das Personal am Morgen war sehr freundlich.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Badeværelset: Der mangler lige en servicemand til at kigge det efter. Der var galt med bruseren, og der manglede en "prop" i håndvasken. Gardinet i værelse 12 hang en smule, og så kunne vi godt bruge et par stole. Kældergaragen var lidt "dum" at køre nedad, da frontspoleren stødt imod, og forårsagede en del skrammer. Ellers var Hotellet meget roligt og hyggeligt :-)!
Stayed 2 nights in Dec 2019

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr, sehr gutes Frühstücksbüffet und Essen.
Stayed 1 night in Nov 2019

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

THOMAS

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ei natt
Ei natt i et slitne rom
Stayed 1 night in Oct 2019

6/10 Okay

Johan

Stayed 1 night in Oct 2019

8/10 Good

Lars

Travelled with family
Liked: Staff & service
forlænget weekend
Ligger lidt væk fra Centrum, men ok lille spadseretur derind, dejligt med balkon, dejligt med parkering i kælderen (8euro pr døgn), hyggelig bar, almindelig kedelig morgenmad,fint med store 120 cm senge, dårlige puder, meget lille brusekabine. Kiel har flere hyggelige steder, og shoppemuligheder.
Stayed 3 nights in Oct 2019

6/10 Okay

Kim

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Ikke igen
Har booket vær. med 4 enkelte mands senge og kommer op til et med 2 En ommer nyt vær. Flytter. 2 senge sammen .. phu ha der var vist ikke gjort rent længe Og sådan var der også under de andre og fandt en ligther i en redte seng . Del støj fra togene og en tam morgen buffet .
Stayed 2 nights in Oct 2019

2/10 Terrible

Ann Christin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Terrible hotel, no reception is unheard in a 3-star hotel!
Stayed 1 night in Sep 2019

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Keep away
Although th trip was paid through Hotels.com, the hotel asked us to pay for the stay. When it was proved that the stay was already paid for, they refused, and still refuses, to refund the amount.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Ich telefonierte mit einem Mitarbeiter und fragte, ob es Möglich sei meinen Koffer vor dem Check in abzustellen, sei kein Problem wurde mor gesagt. Am Tag des Check ins, traff ich im Hotel ein, sagte das ich ein Zimmer gebucht habe, ich aber den ganzen Tag unterwegs sei und erst spät am Abend wieder komme, auch da wurde mir gesagt, kein Problem, stellen sie ihren Koffer einfach ab (die Rezeption war eine Bar, mein Koffer stand auch direkt an der Bar). Ich kam 23:06Uhr am Abend in das Hotel, kein guten Abend, nichts, lediglich, da haben Sie aber Glück... letzten Endes wurde mir dann gesagt, dass das Hotel ausgebucht sei und es gäbe nicht einmal eine Couch wo ich hätte schlafen können, das war die Antwort.. Mein Koffer stand nach über 13h unverändert dort, wo ich ihm abgestellt habe..
Stayed 1 night in Aug 2019

8/10 Good

Roar

Liked: Cleanliness, staff & service, room comfort
Hyggelig hotell
Kjempehyggelig betjening på et gammelt hotell med sjel.
Stayed 1 night in Aug 2019

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, room comfort
Enkelt og greit overnattingssted til en rimelig pris . God frokost inkludert. Slitt men rent . Minus for at det ligger veldig nær et trippelt togspor ( rett utenfor vindu og balkong)
Stayed 1 night in Aug 2019

8/10 Good

Lars-Erik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

jean claude

Hotel moyen mais confortable.
Stayed 1 night in Jul 2019

6/10 Okay

Jacob

Liked: Cleanliness, room comfort
Vi havde brug for en enkelt overnatning. Dejligt stort værelse, med stor dobbeltseng og 2 enkeltsenge. Det manglede den sidste finish, som ret hurtigt kunne fikses. Badeværelse var ved at falde fra hinanden. WIFI kommer ikke til at virke
Stayed 1 night in Aug 2019

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms, good food.
Perfect parking with the car and to have a sleep over before taking the Kiel boat back to norway. Really spacious rooms, not very new the nice enough. The personnel was very helpful and friendly :) good dinner and breakfast
Stayed 1 night in Jul 2019

8/10 Good

Yol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Marie-Paule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
- Kein Fahrstuhl, viele Treppen, für Rollstuhlfahrer ein absoluter Ausschluss. - Rezeptionspersonal: 1 Pers. sehr unfreundlich, übriges Personal genau das Gegenteil immer freundlich. - Restaurant während unseres Aufenthalts geschlossen. - Frühstück gut bis sehr gut, - Inventar im Zimmer zusammen gesucht, Typ IKEA, Duscharmatur defekt, - Fernseher falsch platziert, Programme durcheinander, kein HD
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Ole Torben

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service war super! Wie immer ! Frühstück sehr gut.
Stayed 1 night in May 2019

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019