Khu Du Lịch Hang Phượng Hoàng Tours and Activities

This property is located in heart of old town, it is conveniently located. Other than that, there is not much positive to say. It is advertised as a 3 star hotel, but it's really a 2 star motel. The pictures shown on Expedia are a bit misleading. The building really worn down, and so was the room. At this price point, I expected a much better quality. Breakfast room is in another location, and the employee led us to the breakfast room while smoking with cigarette in one hand. So I walked while smelling his cigarette. I am just happy that I didn't see any bugs in my room. The best thing about my stay was that I only stayed for 1 night.

Staff were friendly and extremely helpful. Fantastic breakfast and great location in Old Quarter. Highly recommend!

The entire stay was wonderful. We had actually planned to move to a hotel across town after 4 days but decided to stay our entire trip to Hanoi there. The location is great! The breakfast was amazing and rooms beautiful but most importantly, the staff was amazing! They handle tired, grumpy travelers with a smile and finesse! A particular shout out to Louisa, Chris, Merida, and Viper at reception and bell. Also so many others; especially the restaurant. Breakfast was our favorite time! Thanks Vaneorie as well as others!